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Sunway Hotel Georgetown

33, New Lane (off Macalister Road), Georgetown, Penang, Malaysia 10400 (Show on map)

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Area: Georgetown Number of Rooms: 250
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
4523 reviews

Value for Money
7.6
Location
8.4
Staff Performance
7.3
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.8
Food/Dining
6.6
All reviews (4523)
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Su T. Couples Malaysia, February 24, 2014
Old hotel Renovated

location,easy access to taxis
6.7
Bathroom had sewer smell coming fm drain. Renovated but sloppy final touches-eg. excess grouting on bathroom tiles not wiped away. Beds comfortable and clean. Able to keep luggage at concierge after checkout hotel is right next to new lane- plenty food stalls at night
Boon K. Couples Malaysia, February 24, 2014
Comfortable Room

Strategic Location, Clean, Easy Access Public Transport
8.3
The local foods is near to the hotel as do not need to worry about your breakfast/dinner. Also, the room is feel comfortable and make people feel relax with the environment designed.
Darren L. Solo travelers Singapore, February 24, 2014
Clean and tidy room. Friendly staffs

Clean, Tidy, Friendly staff
7.3
Good. However wifi in room is very slow. often get disconnected
Lau T. Business travelers Malaysia, February 23, 2014
Great location near Penang food court

Near Penang local food court, Time square plaza, city
7.7
No problem , great location near Time Square Plaza , near city. Room clean , good room service
Theresa L. Groups Singapore, February 23, 2014
Clean & Comfort, centrally located

Location
8.3
The stay was good, hotel was in good location, opposite the hotel there is a massage centre whereby we can go for massage when we back to the hotel. At night, along the hotel, there is the night food stall selling local foods etc.. nearby within walking distant there is shopping mall. Room was clean and comfortable because it was just renovated last year. Everything is in good condition. One day, the toilet basin got choke and housekeeping staff was quick enough to assist us. Thumbs up for the housekeeping team :) However, reception counter staff was a bit slow for checking in. Need to wait for 30-45mins to check in. Nonetheless, hotel staff will serve us some drinks while waiting for the check in. Need to wait for 30mins when purchasing the morning breakfast coupon. Breakfast choice was limited...
Tze H. Couples Malaysia, February 23, 2014
Comfortable but the air-cond was not cold enough

Cleanliness, Good Facilities, Centered Location
7.3
Only one issue that I am not really satisfied. The air condition has been turned to 18 degree Celsius, somehow the the air condition was remain at 23 degree Celsius only.
Sean L. Couples Singapore, February 23, 2014
Great location. Big rooms

Great location, spacious rooms, attentive staff
8
Excellent location with famous eateries all around the hotel. Just a five minute walk to big malls and Komtar for the bus terminal. Friendly and attentive staff who gave us a much welcomed complimentary nutmeg drink. Big and comfortable rooms. Nice jacuzzi on the 3rd floor. However our bathroom shower door could not close tightly enough to prevent water from spilling out, which made our bathroom floor very wet. There was no master switch for turning on/off all the lights in the room at once - although this is a minor inconvenience. Overall would recommend this hotel for its excellent location, big rooms and attentive staff.
So M. Couples Hong Kong, February 23, 2014
good food all over peneng, nice weather

close to main bus station, shopping ctr, night food market
7.7
worth for budget travel
Aisyah H. Families with young children Singapore, February 22, 2014
comfortable

fast & free wifi, clean, good location
7.7
It was very pleasant. Rooms were spacious and clean. Variety at breakfast was sufficient and room service was efficient.
Norhafiz A. Business travelers Malaysia, February 22, 2014
3rd time visit, SATISFIED

Location, Clean, Comfortable
8.3
- Our 3rd time visit. - Clean - Comfortable - Great location - Big room with large window - Close to restaurants Will use them again if I'm in penang

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Customer Reviews - Sunway Hotel Georgetown, Penang

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