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Sunway Hotel Georgetown

33, New Lane (off Macalister Road), Georgetown, Penang, Malaysia 10400 (Show on map)

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Area: Georgetown Number of Rooms: 250
Free Wi-Fi

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Recent customer reviews

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Very Good

7.6

based on
5279 reviews

Value for Money
7.6
Location
8.4
Staff Performance
7.4
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.9
Food/Dining
6.7
All reviews (5279)
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Peter T. Couples Indonesia, June 6, 2014
Good hotel

Location, Design, Price
7
The stay were good, the hotel have a very good location where guest can easily find many food just outside the hotel
Yik H. Families with older children Malaysia, June 6, 2014
best is the street food nearby

Street Food, Shower water pressure, taxi stand in front of hotel
4.3
Actually, the hotel is not so good as expected under Sunway group, the room consider small (Double bed room), all the doors (main door / bathroom door) are uneven to close, need to bang it, same goes to other room, cuz we keep hearing the banging sounds. Pool is very small, and water is kind of dirty, with crows flying to drink the pool water, very unhygine!Best thing about hotel is the street food, you need a few days to try all!
Diana P. Groups Singapore, June 5, 2014
Pleasant stay clean facilities

central location, near local food areas, near KOMTAR transport hub
7.3
pleasant and restful quiet stay
Wai C. Families with young children Malaysia, June 4, 2014
fantastic

near to shopping, food street and hotel staff are friendly
10
The hotel located in the heart of georgetown. Hawker stalls are just round the corner, walking distance to Komtar, Parangin mall and also Penang square. Staffs are friendly.room is very clean.
Cherine L. Families with older children Malaysia, June 4, 2014
Foreign staff limited knowledge of city.

Within city area
5
Not generous with amenities, only bed sheet was changed for 3 nights stay but not pillow cases. Request for extra towels after wet was not accommodated. Shower gel not Changed ...
Wolfgang J. Solo travelers United States of America, June 4, 2014
Great experience overall

price, location, condition
9.3
Besides the thin wall between rooms and the fact that housekeeping is making so much noise early in the morning waking me up, the hotel is a great place to stay.
Isaac F. Couples United States of America, June 4, 2014
Fit for purpose

The staff was very professional. The rooms were clean and very pleasant. It was nearby, but not close to the historical districts.
8
It was a good base from which to sight-see. 10 ringets for a quick 10 minute taxi ride to the historical center of Georgetown. 30 to 40 to Penang Hill and its funicular to the top. The hotel is about 45 to 60 minutes to the North Shore beaches. I certainly would stay here again.
Mike W. Couples Australia, June 4, 2014
Enjoyable.

Reception, staff & locality.
7.3
Would liked to have breakfast there not have to search outside. Otherwise nothing bad to say as it was good.
Tan K. Families with young children Singapore, June 3, 2014
overall is good , except the breakfast is bad !!

alot of street food outside the hotel ,near by shopping area !!
8
everthing is fine , is only that i have been out for the whole day n back to hotel about 5pm , but still nobody come at tidy up the room !!
Ng M. Couples Malaysia, June 3, 2014
Clean, Center Located

Value for money
8.7
Overall is good, the only thing are the lift issues, the lift are too slow, we waiting for long hours in parking area to hotel room. The lift security should upgrade to touch card, not the slot card cause it troublesome especially inside the lift got full of people, the lift also too small.

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Customer Reviews - Sunway Hotel Georgetown, Penang

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