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Very good 7.8
Based on 259 reviews

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Very good

based on 259 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.4
  • Location 8.1
  • Room Comfort/Standard 7.9
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3
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Kerry M.
February 05, 2016
Standard 10% "tipping" fee added to food
Location, reception
Be wary when you eat in the restaurant. They add 10% tax to the bill THEN add 10% "tipping" fee on top of that!!! Yes they advertise coffee & cake for $3 usd, but when you get the bill is $7.20usd... When we queried it the manager told us it is the bill ++ they call it. We asked her to explain and then she told us about the "tipping fee". If I want to tip I will decide who and when to tip, not have someone automatically think they can just add it. Whilst the amount s small to us, it certainly would add up over a year... Plus the air con is so hot in the rooms. You can't control it. We had to roll our bed out to the middle of the room to get any air. There are many many place to stay for better value

Chun L.
December 21, 2015
First Time
Staff Performance, Nice Restaurant, Value for Money
First time staying in this hotel. Located opposite the US Embassy, behind Australian Ambassador's Residence and beside Cambodia PM office.

Chun L.
November 27, 2015
First timer
Staff performance, Location, Room

October 21, 2015
The reception is good
1) Reception 2) Room 3).Security

Kian G.
October 21, 2015
No longer a safe town
nearby night life, opposite US embassy, nice sunset view
the room is old but yet comfortable, perhaps its time they need to renovate the hotel. Not sure how is the overall hotel standard in PP but it is definitely not a 4 stars comparing to other countries, i will rate is about 3.5 stars instead. A warm reminder, PP no longer a safe town especially on riverside where most people used to walk on.

Chan L.
October 14, 2015
Needs improvement
Good friendly staff but facilities are poor

Chan L.
October 14, 2015
Room and service
But hotel has no pool!!! This is a let down for a premium hotel

Chan L.
October 14, 2015
Nice but overpriced
Cleanliness and room
But hotel has no pool!!! This is a let down for a premium hotel

Chan L.
October 07, 2015
No swimming pool
Room comfort
How can a 4 star with no pool.....

Alfredo S.
September 14, 2015
Sunway Accomodatiion
Proximity to airport, comfortable stay and helpful staff
For a solo traveler and a very short stay at Sunway, i can't ask for more.