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Sunway Hotel Phnom Penh

No 1, Street 92, Doun Penh, Phnom Penh, Cambodia 12202

Recent customer reviews

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Very good

7.8

based on
242 reviews

184 reviews in English

Value for Money
7.4
Location
8.1
Staff Performance
8.1
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.3
All reviews (242)
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Kerry M. Business travelers Australia, February 1, 2016
Standard 10% "tipping" fee added to food

Location, reception
6.3
Be wary when you eat in the restaurant. They add 10% tax to the bill THEN add 10% "tipping" fee on top of that!!! Yes they advertise coffee & cake for $3 usd, but when you get the bill is $7.20usd... When we queried it the manager told us it is the bill ++ they call it. We asked her to explain and then she told us about the "tipping fee". If I want to tip I will decide who and when to tip, not have someone automatically think they can just add it. Whilst the amount s small to us, it certainly would add up over a year... Plus the air con is so hot in the rooms. You can't control it. We had to roll our bed out to the middle of the room to get any air. There are many many place to stay for better value
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Chun K. Business travelers Singapore, November 26, 2015
First timer

Staff performance, Location, Room
8.3
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Chun K. Business travelers Singapore, November 26, 2015
First Time

Staff Performance, Nice Restaurant, Value for Money
8
First time staying in this hotel. Located opposite the US Embassy, behind Australian Ambassador's Residence and beside Cambodia PM office.
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Tiong S. Solo travelers Singapore, October 20, 2015
The reception is good

1) Reception 2) Room 3).Security
8
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Kian Y. Business travelers Malaysia, October 16, 2015
No longer a safe town

nearby night life, opposite US embassy, nice sunset view
6
the room is old but yet comfortable, perhaps its time they need to renovate the hotel. Not sure how is the overall hotel standard in PP but it is definitely not a 4 stars comparing to other countries, i will rate is about 3.5 stars instead. A warm reminder, PP no longer a safe town especially on riverside where most people used to walk on.
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Chan P. Business travelers Malaysia, October 13, 2015
Nice but overpriced

Cleanliness and room
6.3
But hotel has no pool!!! This is a let down for a premium hotel
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Chan P. Business travelers Malaysia, October 12, 2015
Decent

Room and service
5.3
But hotel has no pool!!! This is a let down for a premium hotel
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Chan P. Business travelers Malaysia, October 11, 2015
Needs improvement

Staff
5.7
Good friendly staff but facilities are poor
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Chan P. Solo travelers Malaysia, October 6, 2015
No swimming pool

Room comfort
6.3
How can a 4 star with no pool.....
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Alfredo J. Solo travelers Philippines, September 12, 2015
Sunway Accomodatiion

Proximity to airport, comfortable stay and helpful staff
9.7
For a solo traveler and a very short stay at Sunway, i can't ask for more.
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