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About Sunway Hotel

Description

Sunway Hotel aims to provide a comfortable and peaceful place to stay. With its convenient location, guest of the hotel can explore the famous local tourist spots like Hoan Kiem Lake as well as the commercial and business areas. All visitors will have a range of superior amenities such as spacious rooms with en-suite bathrooms, centralized air conditioning with individual temperature control, coffee making facilities, a hair dryer, bathrobes, and electronic safe deposit boxes. Guests can also enjoy many features like internet access in all rooms, an LCD TV with 48 channels, a fully stocked mini bar, and new carpets and furniture. Awarded the Best Boutique Hotel seven years in a row, Sunway Hotel makes the perfect base for you to enjoy your stay in the heart of Hanoi.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • bar
  • restaurant [halal]

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • gift/souvenir shop
  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine
  • printer
  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-8 year(s) Stay for free if using existing bedding.
  • Guests over 8 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 50 USD
Breakfast Charge (when not included in room rate): 16 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 3. Km
Distance to Airport: 35. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 10
Number of Restaurants: 1
Number of Rooms : 145
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 1998
Year Hotel Last Renovated: 2016
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.8
  • Facilities 8.7
  • Location 6.9
  • Room Comfort/Standard 7.7
  • Service 7.8
  • Value for Money 7.2
  • Food/Dining 7.0

James L.
Singapore
July 02, 2016
Hotel in Hanoi
Clean, in a not so convenient location for travel to the city centre but generally comfortable.

Kanako S.
Japan
April 08, 2016
Perfect location
best location for the famous restaurant

KING W.
Hong Kong
January 25, 2016
Good
Good

LUAN V.
Vietnam
January 13, 2016
Value for money!
Convenient location, clean and nice room, friendly staff

Md N.
Singapore
October 15, 2015
A Wonderful Stay in Sunway Hotel
Big Room, Friendly Staff & Good Food at the Hotel
A wonderful stay at the hotel and the hotel staffs for all the departments are very helpful, friendly and cheerful. Recommended to all who wish to go to Hanoi to stay at this hotel. Big and spacious room, wifi connection is great and food at this hotel is delicious but expensive. The breakfast is wonderful and have many selection to choose from.

Kari T.
United States
June 03, 2015
Pleasant stay at the Sunway
Staff helpfulness, cleanliness, breakfast buffet
I spent 4 days at the Sunway and enjoyed it. Hotel was clean and nicely decorated, the staff went above and beyond, and the breakfast buffet was really good. My only complaints are that there is no pool and the hotel is a little distance away from the old quarter which means taking a cab every time.

YIT W.
Malaysia
March 30, 2015
Satisfactory for its price
location, location, location
satisfactory. Service is OK

LESLEY T.
Singapore
March 14, 2015
Extremely positive experience
Professional & obliging young front desk staff with competent command of English; clean rooms & efficient staff
Great! We have been especially impressed with front desk staff Summer & Cindy. Great leadership potential.

Ralph R.
United Kingdom
January 31, 2015
Viet Nam 2015
staff location helpfulness
as i said in another review

Ralph R.
United Kingdom
January 31, 2015
Viet Nam 2015
staff location helpfulness
This hotel is not in the OLd quarter but i found it a great place to stay the room looked to have been recentky updated (8th floor) and more than met my needs. There is a strong smell of i think lemongrass in the corridor but that was ok.. I found that i got a taxi from the hotel to the furthest point i wanted to go to and then worked my way back to the hotel to the Ho chi MInh Museum was 72000 vnd and to the old quarter 52000 dong, i had a problem with getting a taxi back a couple of times as its away from the main area, but the hotel advised to use a certain company and after that had no issues.


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