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Sunway Putra Hotel Kuala Lumpur

Putra place, 100 Jalan Putra, Chowkit / Putra WTC, Kuala Lumpur, Malaysia (Show on map)

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Formerly : The Legend Hotel Kuala Lumpur
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Area: Chowkit / Putra WTC Number of Rooms: 618
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
3868 reviews

Value for Money
8.1
Location
7.9
Staff Performance
8.1
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
7.6
All reviews (3868)
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Rohaida S. Families with older children Singapore, August 11, 2013
Great Stay At Sunway Putra Hotel Kuala Lumpur

Comfy rooms, prompt room service, good spread if buffet breakfast
7.7
Hotel stay was a good one. The only area that should be improved on is the attitude of check in/check out counter staff. I would appreciate if the staff at the check in/check out be more friendly. We were not welcomed with a smile or greetings. They were aloof and not friendly at all. This was my 2nd time stay at the hotel and both experience at the check in/check out counter were not good. After a long drive from Singapore, a smile or two or warm greetings from the check in/check out staff are much needed. They were not rude though, but just lack of courtesy and friendliness, and such service is so unlike of a standard of 4-5 stars hotels. They were very cold and not tactful. I was lucky that I had been extremely well-served by the room service dept. They were very prompt and went the extra mile to check with us if our needs had been attended to.
Boon H. Families with young children Malaysia, August 11, 2013
Value for money

Nice swimming pool, good variety breakfast, large room
6.7
The room was quite old but cleanest is acceptable. Our kids enjoy the pool and pool side bar provide free ice cream and juice. The overall stay was good.
Alexius W. Families with young children Indonesia, August 11, 2013
nice, good location

wifi access, next to LRT
8
Ming S. Groups Malaysia, August 11, 2013
Good Value for 5 star hotel

Good Value, Location and staff
6.3
It's a good hotel for family. have large size room and nice location
Kah T. Families with young children Malaysia, August 11, 2013
Excellent service and well maintained hotel

Classy, Friendly staffs, Close to MRT station
8
Very good. Love the buffet breakfast and the restaurant. Easy access to highway and MRT. Would be better if the Mall next door re-opens.
Jayron Y. Groups Malaysia, August 10, 2013
Nice hotel with affordable pricing

location, hotel condition
6
Overall was not bad, but the mall is under renovation so is a bit messy
Mariel A. Families with young children Philippines, August 10, 2013
Value for money

Large room, great breakfast, location near train
7.3
Comfortable stay, except my daughter's nintendo was lost when we left it in the room when we went sight seeing so be careful of your belongings
Pue L. Families with young children Malaysia, August 10, 2013
Good location, large and clean room.

good location, clean room, nice breakfast .
7.7
We have a short family gathering at Kuala Lumpur, we booked 2 deluxe rooms but when we checked in we were told that we have to separate the 2 rooms to different floor,we were refused the offer,but the staff finally manage to change our both room to a 2 bedrooms apartment (although the price is lower than our 2 deluxe rooms).The apartment furnish was a bit old and not what I expected from the website. We were not argued with it as long as we can stay together. The breakfast was ok and have variety of food, but the coffee need to be upgraded.
Kai H. Families with young children Malaysia, August 10, 2013
Value stay

Grand lobby, well equipped fitness centre, nice swimming pool for family.
6.7
Certain receptionist respond a bit slow, was took about 20 minutes to check in
Ching K. Families with young children Malaysia, August 10, 2013
Value for money

Clean, quite and spacious
8.3
The hotel was under renovation during my stay but it didn't affect me at all. Shopping mall located downstairs was also under renovation but there are plenty of shopping malls within 5 to 10 km easily reachable by public transport. Hotel parking is not so good because u have to drive 5 levels to get to their parking. If you are driving on your own, remember to lock ur car properly because I think it is quite dangerous in their parking. Breakfast is superb and Japanese restaurant located in the hotel is also well known. Family room is very cozy, clean and spacious. I had a great stay there.

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Customer Reviews - Sunway Putra Hotel Kuala Lumpur, Kuala Lumpur

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