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Excellent 8.1
Based on 5785 reviews

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Excellent



based on 5785 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.5
  • Location 8.1
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.3
  • Food/Dining 7.7
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Taiwo O. from United Kingdom
Business travelers
Stayed 2 nights in August 2016
great stuff
was really impressed
Reviewed August 23, 2016

Taiwo O. from United Kingdom
Business travelers
Stayed one night in August 2016
great stuff
was really impressed with the hotel
Reviewed August 23, 2016

Taiwo O. from United Kingdom
Business travelers
Stayed one night in August 2016
great stuff
was quite pleased with the hotel
Reviewed August 23, 2016

SUHANIZA S. from Malaysia
Solo travelers
Stayed one night in January 2016
nice stay
big pool, big and spacious room, nice facilities
Reviewed August 23, 2016

SUHANIZA S. from Malaysia
Solo travelers
Stayed one night in April 2016
nice experience
good facilities, nice environment
Reviewed August 23, 2016

SUHANIZA S. from Malaysia
Solo travelers
Stayed one night in June 2016
comfortable stay
big and spacious room, nice swimming pool, good staff
Reviewed August 23, 2016

khairul I. from Malaysia
Families with young children
Stayed one night in August 2016
Value for money
Friendly staff but the lifts should be smarter operated when the bundle of people using it.
Reviewed August 21, 2016

Marziana P. from Malaysia
Couples
Stayed one night in August 2016
Good location value for money
Staff very helping Access to mall
Reviewed August 16, 2016

widiana R. from Indonesia
Families with older children
Stayed 3 nights in August 2016
Quite good stay
I stayed in Sunway Putra Hotel around 4 Days 3 Nights, stay in this hotel is quite good, location near Tourist Attraction, near a shopping mall, because one complex with the hotel, room is quite big enough for us for three persons, maybe for the cleanliness is ok, but maybe the bed wasn't to tidy up when my brother first arrived at the hotel, the bed not really tidy little bit messy, the bathroom is clean, but maybe can check again, because i found a coackroach. The hotel i thaught maybe need more lift, because hotel is a lot of group, when we want going up to our room we must queuing first, when we checked out too, we must waiting the concierge to luggage down my things must wait around 40 minutes, and the counter or reception just only 3 maybe need extra 2 again or 3, because i must queuing again and wait for 45 minutes, but all is good and ok, but please improved the minus things you have for give the best experience to the guest in the future, Thank you
Reviewed August 16, 2016

BRIAN D. from Malaysia
Business travelers
Stayed 3 nights in August 2016
Clean and accessible, but service and facilities need to improve
I was here for a conference and what is noticeable is the lack of facilities for MICE. Floor space is good nonetheless. I'm impressed by how clean their room is and as it is accessible to LRT, it is easy to move around KL from this hotel. My only complaints are their slightly poor reception service (need more manpower behind the counter) and the absence of a bar.
Reviewed August 15, 2016