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Excellent 8.1
Based on 5781 reviews

Recent customer comments

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Excellent



based on 5781 reviews
  • Cleanliness 8.2
  • Facilities 8.5
  • Location 8.1
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for money 8.3
  • Food/Dining 7.7

SUHANIZA S.
Malaysia
August 23, 2016
nice experience
good facilities, nice environment

SUHANIZA S.
Malaysia
August 23, 2016
comfortable stay
big and spacious room, nice swimming pool, good staff

khairul I.
Malaysia
August 21, 2016
Value for money
Friendly staff but the lifts should be smarter operated when the bundle of people using it.

Marziana P.
Malaysia
August 16, 2016
Good location value for money
Staff very helping Access to mall

widiana R.
Indonesia
August 16, 2016
Quite good stay
I stayed in Sunway Putra Hotel around 4 Days 3 Nights, stay in this hotel is quite good, location near Tourist Attraction, near a shopping mall, because one complex with the hotel, room is quite big enough for us for three persons, maybe for the cleanliness is ok, but maybe the bed wasn't to tidy up when my brother first arrived at the hotel, the bed not really tidy little bit messy, the bathroom is clean, but maybe can check again, because i found a coackroach. The hotel i thaught maybe need more lift, because hotel is a lot of group, when we want going up to our room we must queuing first, when we checked out too, we must waiting the concierge to luggage down my things must wait around 40 minutes, and the counter or reception just only 3 maybe need extra 2 again or 3, because i must queuing again and wait for 45 minutes, but all is good and ok, but please improved the minus things you have for give the best experience to the guest in the future, Thank you

BRIAN D.
Malaysia
August 15, 2016
Clean and accessible, but service and facilities need to improve
I was here for a conference and what is noticeable is the lack of facilities for MICE. Floor space is good nonetheless. I'm impressed by how clean their room is and as it is accessible to LRT, it is easy to move around KL from this hotel. My only complaints are their slightly poor reception service (need more manpower behind the counter) and the absence of a bar.

mohd I.
Malaysia
August 15, 2016
Comfortable
Comfort

Teow T.
Malaysia
August 15, 2016
Good
Its value for money

SH B.
Singapore
August 13, 2016
Very nicely renovated. More TV channels would be good.

Welly P.
Malaysia
August 13, 2016
trade fair
good location , room was just fine. expected more