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Sunway Pyramid Hotel East & West

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia 47500 (Show on map)

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Formerly : Sunway Pyramid Hotel @ Sunway Resort
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Area: Bandar Sunway Number of Rooms: 549

Recent customer reviews

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Very good

7.9

based on
4699 reviews

4030 reviews in English

Value for Money
7.4
Location
8.6
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.0
Food/Dining
7.5
All reviews (4699)
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Akbar A. Families with young children Singapore, December 9, 2015
had a wonderful stay

Linkway to sunway lagoon, walking distance to many eateries, friendly staff
9.3
My family had a wonderful time in Sunway Pyramid Hotel. It has a linkway to sunway lagoon and the Mall. The place is great for shopping too as the mall has plenty of shops.
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Russell D. Families with older children Australia, December 9, 2015
Resorts poor relation

Staff. Location and checking out
6.3
Having stated at the resort hotel, I thought we would give their other hotel a go. Big mistake... Rooms are tired, and carpets are very patchy thru hotel. The breakfast is in a food court area , and was appropiate with the quality. Very poor, and looked like it as well. The only thing that this hotel had going for it , was the staff that tried hard. Definately not 4 star . Will go back to resort hotel next time for the little extra in price
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Azleen A. Families with young children Singapore, December 9, 2015
Room for family package is very worth it!

Convenient, best amenities and good location.
6.3
We will book from Agoda again as it has better offers for family.
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Sedek M. Families with young children Singapore, December 9, 2015
Rm was v cold even after we turned off the aircond

1) The pool. 2) The location near sunway lagoon. 3) The shopping centre
5.7
This was my 2nd stay at this hotel. Given the exchange rate of SGD to MYR, it is value for money.
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Leoson C. Families with older children Singapore, December 9, 2015
Good hotel service

1. Staff was very good & polite 2 The location was good 3 The food was good but still can improve more...
8.7
Very Comfortable , The food was good but can improve more
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Lionel W. Couples Singapore, December 8, 2015
Convenient Place

Huge shopping mall, well maintained facilities, amenities
7.3
A huge mall integrated with the hotel. Lots to see and do. The rooms are well maintained, clean, and comfortable. Staff are friendly and helpful. The hotel shares a picturesque pool with Sunway Resort and Spa next door which I think is under the same management. For food, it's pretty normal. I like the croissants though. Enjoyable stay.
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Chian L. Business travelers Malaysia, December 7, 2015
Good and cozy hotel

Friendly staff and clean
5.7
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John T. Couples Singapore, December 7, 2015
A fantastic place to spend your holidays

Staff, Food and Shopping
9
We had an enjoyable 4 days stay. Reception staff are friendly and cordial. Breakfast service staff are efficient and fast. We give the staff at the Enclave five stars for their performance. Food is good and reasonably priced at the new Food Enclave food court. We have stayed in this hotel many times and this was by far the most enjoyable of all. We will be back again soon.
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Teo C. Families with young children Malaysia, December 7, 2015
It's clean,comfort,interesting place

Logoon is interesting , bread fest is delicious , staff is provide good service and nice smile.For us, is really good staying for holiday. We were enjoyed.
9.7
Very happy
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Chang M. Families with young children Singapore, December 7, 2015
Breakfast

Cleanness and big room
8
Fell comfortable and enjoy our stay there
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