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Sunway Pyramid Hotel

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia 47500 (Show on map)

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Formerly : Sunway Pyramid Hotel @ Sunway Resort

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Hotel Area: Bandar Sunway Number of Rooms: 549
Free Wi-Fi

Recent customer reviews

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8.1

based on
2557 reviews

Value for Money
7.5
Location
8.6
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.1
Food/Dining
7.7
All reviews (2557)
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Ku G. Families with young children Malaysia, October 27, 2013
Good location for shopping and leisure

Good service, friendly staffs, good location
7.7
Check in was great and quick, friendly staff ,very convenient as the starting and ending points for the run were just outside hotel.
Yoke L. Families with older children Malaysia, October 26, 2013
Good overall, but NO for the toilet cleanliness

breakfast, location, air-con
6.7
The choices of breakfast is superb; the location is good - very close to the shopping mall, night clubs, and the amusement park. However, given the prices they charge and their star rating, I think they can put more effort to keep the toilets clean. I booked two rooms, and the toilets of both rooms screwed.
Sariati B. Families with older children Singapore, October 26, 2013
value for money

location,food and shopping
7.7
very pleasant and effecient staff..safe environment and easy to find food. the children enjoyed the shopping mall and the sunway laooon
Charles T. Couples Singapore, October 25, 2013
Shop till you drop; walk back in your room to rest

1. Proximity to shopping mall 2) Many restaurants nearby 3) Spacious room
7.3
Concierge and bell hops were friendly and helpful but receptionist at check-in counter were less than welcoming. Room was spacious and comfortable but looks abit tired. For such a large hotel it does not have a good gym cum sauna/steam room. You need to pay at the gym (outsourced?) if you wish to use the steam room. And for the women's section, my wife was told they have no steam room in the women's section. Why such discrimation? When it comes to shopping, the Sunway Pyramid Hotel is very well located. However, if you wish to catch a cab to go somewhere else, you might not be able to get normal taxis readily. And the hotel seem to encourage you to take the Executive Blue Taxis which are obviously more expensive because they pay the hotel a commission for the privilege of parking the cabs near the hotel and get the referrals for guests. This seems, to me, a disservice to its guests. Finally, given its location - in Petaling Jaya (PJ) - some distance from downtown Kuala Lumpur, the hotel's room charges aren't attractive. In short, I would recommend you stay at this hotel if you want to be in PJ, love shopping and have kids who wish to enjoy the water entertainment at Sunway Lagoon. But if you wish to go to various places in downtown Kuala Lumpur, then this hotel may not be ideal for you.
Victor P. Business travelers Singapore, October 24, 2013
Like the room, comfortable and spacious.

Gret restaurants, shopping and activities for the kids
8
Yow K. Families with young children Malaysia, October 24, 2013
convenient on booking and value for money

shopping and water park
8.3
my stay was comfortable with convenience for shopping, restaurant and water park
Gerald N. Business travelers Singapore, October 24, 2013
Feels old

Near shopping mall and sunway lagoon
4
Maybe I remembered it wrong, but it used to be so much better. Just feels old and dated. Bed is creaky.
Justin S. Business travelers Singapore, October 23, 2013
nice business hotel

people, food, location
9.7
Mohamed R. Couples Egypt, October 22, 2013
not the first time and not the last

great location
8
i like this hotel because of the great location and the fact that everything you ever need is just next to you. but sadly some rooms they dont even have windows and this is not good.
Chen T. Business travelers Singapore, October 22, 2013
Nice Hotel! Close to Shopping Area! Good Breakfast

Nice and Luxurious Hotel, Good Buffet Breakfast and Good Location
8
The stay was good, the bed was soft and luxurious. The Hotel was linked to a shopping complex where there are many shopping spaces and food and beverage outlets. The buffet breakfast provides a very wide and good spread ranging from western to local to international and middle east cuisine! Strongly Recommend!

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Customer Reviews - Sunway Pyramid Hotel, Kuala Lumpur

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