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Sunway Pyramid Hotel

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia 47500 (Show on map)

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Formerly : Sunway Pyramid Hotel @ Sunway Resort
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Sunway Pyramid Hotel Kuala Lumpur - Superior King Room Sunway Pyramid Hotel Kuala Lumpur - Superior Executive Twin Room Sunway Pyramid Hotel Kuala Lumpur - Superior Executive King Room Sunway Pyramid Hotel Kuala Lumpur - Superior Twin Room
Area: Bandar Sunway Number of Rooms: 549
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
3237 reviews

Value for Money
7.5
Location
8.6
Staff Performance
8.0
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.1
Food/Dining
7.7
All reviews (3237)
Sort by:
Tan A. Business travelers Malaysia, October 29, 2014
Clean, Good Location, Comfort and Value for Money

Clean, Good Location, Comfort
10
Good
Aishath S. Solo travelers Maldives, October 29, 2014
location

closer to shops, close to dining, good area
7
The location was just excellent for a solo traveller as you dont have to go far distances to get what you want.
Faizal R. Families with young children Singapore, October 28, 2014
2days 1 night stay

1.Location 2. Cleanliness 3. Accessibility
7.7
Overall satisfied... although renovation works was on going.. had to go next hotel for breakfast...
Joao L. Business travelers Canada, October 28, 2014
Nice hotel, no room service.

Location was good based on where I needed to be. Good shopping.
7
Denny L. Groups Indonesia, October 27, 2014
Nice hotel, great location

location, service, cleanliness
9
Stay was great. We spent more time outside the hotel, so not so much of utilising the facilities
Gueon M. Couples South Korea, October 27, 2014
Give your bit of patience

Great Location with Shopping, Meeting with people and Comfortability.
7.7
As I understood the renovation work for dining room, we needed to endure to go for the breakfast too far away from the room where we stayed. In addition, quality of food has been bit lowered compared to last time I had enjoyed.
Hooi H. Business travelers Malaysia, October 27, 2014
Nice & convenient location

Clean room, connected to shopping
7.3
Good, will come back again.
Lee S. Families with older children Malaysia, October 26, 2014
One night stay. Hardly in the room. Generally ok

Located next to shopping mall n eateries. Front desk service efficient n friendly. Room clean
7.3
Car parking can be a hazzle without the indicator system. The name on the building is Sunway Pyramid Tower Hotel but we see in our booking is Sunway Pyramid Hotel without the word Tower. We got confused. Other than that no major issues. Generally ok.
Mohar O. Groups Singapore, October 26, 2014
Poor service

Food are excellent, room is comfortable and Front desk staff are very helpful.
6
Some local staff and most non-local staff was not well train with courtesy and manner maybe the way they presume such act approach with guest is right. As frontline staff should always guest oriented. Please be remind and your staff to be most customer always right attitude. Such may bring you service excellent.
Saroja J. Families with older children Malaysia, October 26, 2014
Room 7125 24-26/10/14-

1.My Mother fell at the Hotel Lobby on first day-Concierge staff very quick responded tos offer the use of Wheel chair
8.3

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Customer Reviews - Sunway Pyramid Hotel, Kuala Lumpur

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