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Sunway Pyramid Hotel

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia 47500 (Show on map)

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Formerly : Sunway Pyramid Hotel @ Sunway Resort
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Sunway Pyramid Hotel Kuala Lumpur - Superior King Room Sunway Pyramid Hotel Kuala Lumpur - Superior Executive Twin Room Sunway Pyramid Hotel Kuala Lumpur - Superior Executive King Room Sunway Pyramid Hotel Kuala Lumpur - Superior Twin Room
Area: Bandar Sunway Number of Rooms: 549
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
280 reviews

Value for Money
7.8
Location
8.8
Staff Performance
8.3
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.4
Food/Dining
7.8
Groups (280)
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Elizabeth T. Groups Singapore, November 17, 2014
3d2n stay

Really convenient since its connected to the shopping mall. Also, 24hr prata across the road. Comfortable stay is all.
8
Gooood.
Ng O. Groups Malaysia, November 9, 2014
Nice hotel

Food, Location
8.3
Pleasant stay. Friendly reception staff. But, very noisy where hotel is under renovation.
Cornel T. Groups Indonesia, November 9, 2014
Love Sunway Comfort! The best i've ever stay today

30seconds walk to Sunway Pyramid shopping center, super comfort room, nice view
9
The best I've ever stay so far! Very comfort and close to pyramid shopping. The view to lagoon is one of the best either! Hawkers food is 1minutes walk also ^_^
Denny L. Groups Indonesia, October 27, 2014
Nice hotel, great location

location, service, cleanliness
9
Stay was great. We spent more time outside the hotel, so not so much of utilising the facilities
Mohar O. Groups Singapore, October 26, 2014
Poor service

Food are excellent, room is comfortable and Front desk staff are very helpful.
6
Some local staff and most non-local staff was not well train with courtesy and manner maybe the way they presume such act approach with guest is right. As frontline staff should always guest oriented. Please be remind and your staff to be most customer always right attitude. Such may bring you service excellent.
Henry L. Groups Indonesia, October 14, 2014
fantastic

location, clean, comfort
9
Pleasant
Chong M. Groups Malaysia, September 28, 2014
nice hotel but bad management

room cosy and clean. location nice and centralized. next to a big shopping mall
7.3
Overall the hotel is good and nice.just they had a few bad management decision which spoiled Thier reputation like they allow visitors of the mall to park at hotel car park which make hotels customer to walk long ways to park Thier at mall side which we only allow to come out from the hotel side for free. In the midnight they closing Thier rest room in the lobby and shut down two main door which made some of the residents.this is not acceptable for a 4 star hotel
Sin K. Groups Malaysia, September 17, 2014
Receptionist slow service

Location, layout and clean
6.7
Overall is good except the reception side, it take a long long time to que for your turn, the reception service is slow, unprofessional, not familiar. Check out also need to que for 10 to 15 minutes. Ridiculous. Need to improve on receptionist side.
Faruzilah R. Groups Malaysia, September 16, 2014
Group chill

Comfort, big, clean, cheap
8
Good, clean, comfort, big room, cheap
Jason L. Groups Malaysia, September 1, 2014
Centrally Located

Location, Shopping and Food
6.7
Pleasant and funfilled

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Customer Reviews - Sunway Pyramid Hotel, Kuala Lumpur

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