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Sunway Resort Hotel & Spa

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia 47500 (Show on map)

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Formerly : Sunway Lagoon Resort
Sunway Resort Hotel & Spa Kuala Lumpur - View Sunway Resort Hotel & Spa Kuala Lumpur - Premier room Sunway Resort Hotel & Spa Kuala Lumpur - Club room Sunway Resort Hotel & Spa Kuala Lumpur - Club room at Club Floor Sunway Resort Hotel & Spa Kuala Lumpur - Club room at Club Floor Sunway Resort Hotel & Spa Kuala Lumpur - Club bathroom Sunway Resort Hotel & Spa Kuala Lumpur - Swimming Pool Sunway Resort Hotel & Spa Kuala Lumpur - Cherootz Lounge Sunway Resort Hotel & Spa Kuala Lumpur - Cherootz Lounge Sunway Resort Hotel & Spa Kuala Lumpur - Fuzion Cafe Sunway Resort Hotel & Spa Kuala Lumpur - Fuzion - Live Cooking Station Sunway Resort Hotel & Spa Kuala Lumpur - Fuzion - Juice Bar Sunway Resort Hotel & Spa Kuala Lumpur - Fuzion - Barbecue Station Sunway Resort Hotel & Spa Kuala Lumpur - Fuzion - Dessert Counter Sunway Resort Hotel & Spa Kuala Lumpur - Fuzion Cafe Sunway Resort Hotel & Spa Kuala Lumpur - Fuzion Cafe
Sunway Resort Hotel & Spa Kuala Lumpur - Fuzion - Al Fresco Dining Area Sunway Resort Hotel & Spa Kuala Lumpur - Club Lounge Sunway Resort Hotel & Spa Kuala Lumpur - Club Lounge - Dining Sunway Resort Hotel & Spa Kuala Lumpur - Lounge Sunway Resort Hotel & Spa Kuala Lumpur - Club Lounge - Boardroom Sunway Resort Hotel & Spa Kuala Lumpur - Mandara Spa - Entrance Sunway Resort Hotel & Spa Kuala Lumpur - Mandara Spa - Jungle Walk Sunway Resort Hotel & Spa Kuala Lumpur - Couple Massage Sunway Resort Hotel & Spa Kuala Lumpur - Manicure Sunway Resort Hotel & Spa Kuala Lumpur - Grand Lagoon Ballroom - Foyer Sunway Resort Hotel & Spa Kuala Lumpur - Grand Lagoon Ballroom Sunway Resort Hotel & Spa Kuala Lumpur - Meeting Room
Area: Bandar Sunway Number of Rooms: 439
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
2195 reviews

Value for Money
7.9
Location
8.5
Staff Performance
8.5
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
8.3
All reviews (2195)
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Siti A. Families with young children Malaysia, November 9, 2014
Comfort and great location

Room, cleanliness, shopping
9
Phuoy E. Families with young children Cambodia, November 8, 2014
bad food

none
2
The food is bad and the information about other attraction is not available.
Ifahad1977@Gmail.Com H. Families with young children Saudi Arabia, November 8, 2014
good to stay

every thing good
10
Good
Foo Y. Business travelers Singapore, November 7, 2014
Convenient

Location, shopping & service
8
Great. Will return on next visit.
Hoo T. Business travelers Malaysia, November 7, 2014
Comfortable stay

Good location, near shopping centre and beside water park
8
Comfortable room, a little confuse when finding car in the car park
Constance S. Business travelers Singapore, November 7, 2014
Nice Hotel with Nice Breakfast Spread!

Location and Breakfast
8
Great. Convenient Location near Shopping Mall and great sspread of Breakfast. Friendly and Helpful Concierge too.
Donald N. Business travelers Canada, November 6, 2014
Spacious hotel

Good reception help desk
7.7
Good location for business and leisure traveller with connecting shopping mall.
Khairul A. Couples Singapore, November 3, 2014
One of the world-class hotel in Malaysia

The bed and pillows. Very comfortable. The bathroom(s). Very clean. Food was awesome.
8.7
My wife and I were greeted by polite and approachable concierge. They provided guests with gracious and friendly service, earning our trust into handling our luggages. They would even open the glass door at the entrance just for you that followed by a greeting. Upon reaching the Club lounge check-in counter on the 20th floor (because we've booked the Club room suite), the concierge from the Club room also greeted us with a smile. They even brought us to our room. They have complimentary afternoon tea and evening tea as well, on the 20th floor, at certain timings. Even their mini bar in the room is complimentary! Their bathroom uses Molton Brown soaps similar to those used in world class resorts. They have direct access to the Sunway Lagoon Water theme park entrance via the gate behind the hotel. Breakfast and in-room dining by Fuzion is just awesome. They have large variety of food to choose from. The only downside to this hotel is the wi-fi connection. It was very bad. At times, the internet just got disconnected on it's own. But that does not really matter. Overall, I would love to come to this hotel again in the near future.
Beverley H. Families with young children Malaysia, November 2, 2014
Good package, great service.

Friendly and efficient staff, good breakfast spread, good location
8.7
Overall a comfortable and enjoyable stay. We took the package that included the park tickets. We managed to check in early which made things much easier for us. The hotel has its own entrance to the theme park which made it easy for us to go in and out. The staff were mostly very friendly and efficient. 1. One of the pool staff showed us the way to the Sunway Lagoon entrance and actually walked all the way there with us and showed us how to get in and out. 2. Our room air-conditioning had a slight problem - the temperature couldn't be altered so they took a lot of effort to fix it. 3. The hotel later brought a fruit platter to apologise for the inconvenience. The down sides would be: 1. The pool, which was very cold, and a little dirty. 2. The lounge, where the staff are inattentive and not as friendly as the the rest of the others in the hotel - we were not greeted when we arrived and went in on our own. We then waited a while for someone to serve us and eventually had to go up to the drinks counter to get someone's attention.
Yu C. Solo travelers Taiwan, November 2, 2014
Not 5 Star Standard at all

good location for Sunway Lagoon and shopping and food
5.7
The hotel is super and need upgrading. The phone in the room was not working and the reception said would send people to fix it. However, the phone was still not working till i left. So i was unable to call for room service and other enquiries. Not very pleasant trip..The hotel room was totally not 5 Star.. Will not stay here anymore in future.

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Customer Reviews - Sunway Resort Hotel & Spa, Kuala Lumpur

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