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Sunway Resort Hotel & Spa

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia 47500 (Show on map)

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Formerly : Sunway Lagoon Resort
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Area: Bandar Sunway Number of Rooms: 439
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

from 2473 reviews

Value for Money
7.9
Location
8.6
Staff Performance
8.5
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
8.3
All reviews (2473)
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Vishaal B. Families with young children Singapore, December 22, 2014
Good And Fun Hotel

clean resort, good service staff and good location
8.3
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Diana S. Families with young children Singapore, December 21, 2014
Car roof damaged thanks to Sunway Resort

the pillows, friendly staff and pool
5.7
Stay was marred by leaking carpark roof that damaged our car roof top overnight. Ended up forking out MYS$750 to repair the roof panel which saw liquid burn through paint. Please please do something about this. If we had known we would have parked elsewhere or use valet parking.
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Zarina I. Families with older children Singapore, December 21, 2014
An enjoyable ,tip top stay at Sunway Resort & Spa

Conplimentary items in hotel is perfect.Nespresso machine is good. But Com. fruits is to be improvise to either Chocolates or Better grades fruits n Choclates. Big pillows n comfortable bedl
10
Very impressive n enjoyable. First impression of the hotel aroma,cleanliness, very good staffs services are tip top too.Breakfast are perfect with wide range of delicious food. Fantastic food. Hotel reception name Miss Nisha really provide us with best service n orientation. Her product knowledge n well mannered really impressed us. She even can advise us on weather forecast as we are interested in going to Sunway Lagoon. As a results, we were able to make full use of the tickets.Thanks to Miss Nisha. I will like praise all the staffs at the bfast area as they managed to coordinates very well so that the hotel guests are able to get their seats fast. Hotel toilet is clean but at bathtub the water flow down a bit slower. Housekeeping staffs are all well trained n courtesy. Access from parking to hotel rooms are a bit of hassles.Laundry services are fast and prompt and good job done. Hotels guests should have duscounted rates to the Sunway Lagoon.
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Tim W. Solo travelers Australia, December 21, 2014
A 3 star hotel

3 star hotel
5
3 star hotel, nothing more. It had had its day.
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Bong J. Families with young children Indonesia, December 20, 2014
Good only

Swimong pool , near lagoon , breakfast
6
Good but not best of the best
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Lee Z. Business travelers Malaysia, December 19, 2014
Pleasant trip

Clean, cozy, friendly
8
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Muhammad I. Families with young children Singapore, December 19, 2014
Awsome

Location, food and the staff were friendly.
8
Enjoyable
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Lovelle T. Couples Singapore, December 18, 2014
A relaxing stay

Spacious room, comfortable bed, friendly staff
7.7
It could have been very much better if we were being given a room that is at the higher floor as there is construction works (near to our room) and we could see workers around whenever we return during daytime. As such, we are unable to enjoy the view at Sunway Lagoon cos we had to draw the curtains whenever we are in the room. Other than this, all is well - including a wide variety of breakfast spread.
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Ahmad A. Families with young children Singapore, December 18, 2014
excellent experience

prompt service...helpful staff....facilities
8.3
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Chee K. Families with young children Malaysia, December 18, 2014
Comfortable,friendly,secure

Food ,room
10
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Customer Reviews - Sunway Resort Hotel & Spa, Kuala Lumpur

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