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Sunway Resort Hotel & Spa

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia 47500 (Show on map)

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Formerly : Sunway Lagoon Resort

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Sunway Resort Hotel & Spa Kuala Lumpur - Fuzion - Al Fresco Dining Area Sunway Resort Hotel & Spa Kuala Lumpur - Club Lounge Sunway Resort Hotel & Spa Kuala Lumpur - Club Lounge - Dining Sunway Resort Hotel & Spa Kuala Lumpur - Lounge Sunway Resort Hotel & Spa Kuala Lumpur - Club Lounge - Boardroom Sunway Resort Hotel & Spa Kuala Lumpur - Mandara Spa - Entrance Sunway Resort Hotel & Spa Kuala Lumpur - Mandara Spa - Jungle Walk Sunway Resort Hotel & Spa Kuala Lumpur - Couple Massage Sunway Resort Hotel & Spa Kuala Lumpur - Manicure Sunway Resort Hotel & Spa Kuala Lumpur - Grand Lagoon Ballroom - Foyer Sunway Resort Hotel & Spa Kuala Lumpur - Grand Lagoon Ballroom Sunway Resort Hotel & Spa Kuala Lumpur - Meeting Room
Area: Bandar Sunway Number of Rooms: 439
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
1789 reviews

Value for Money
7.9
Location
8.5
Staff Performance
8.5
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
8.3
All reviews (1789)
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Chee K. Business travelers Singapore, July 24, 2014
Experience on my stay

location, room size and swimming pool.
8.3
I got some problem with my room, eventually the Duty manager contact me during my stay and offer me a room upgrade. It is really a kind gesture but in future the front office staff should commit and prepare a room for the guest to avoid any disappointment.
Families with young children July 20, 2014
nice stay

clean, location, 5 star
9.3
Very pleasant stay start with welcome drinks. Very satisfy with the reception other than Ms Ong. No smile throughout the check out process. Mr Sham is a very friendly guy and we have a very smooth check in process. Good breakfast spread and good swimming pool.
. Families with young children July 20, 2014
Very pleasant stay

clean, location, 5 star
9.3
Well maintained hotel. Good breakfast and nice swimming pool. Kids and adults love the stay.
Natalie R. Families with young children Australia, July 19, 2014
Fantastic

Price, Resort, Cheap upgrade to a suite
8
Fantastic, will stay there again for sure. My only disappointment was the package that was originally booked was for a king bed and two singles but on check in the room had two junior queens that would not sleep two adults on one bed comfortably. Luckily the upgrade to a junior suite was reasonable and was a much better room.
Charles T. Groups Singapore, July 19, 2014
Check in staff and receptionist needs training.

Shopping, dining and proximity to Sunway Lagoon, good for family with kids.
6.3
Poor check,in procedures, hotel transportation counter is interested to help you only if you hire hotel limo. If you want help in getting public taxi , good luck, better walk out to the street and help yourself! Hotel management should look into this and take better care of guests' needs. A few times, I notice the Doormen /women open the entrance door as you enter but are busy talking to each other and neither greet nor look at you , like impersonal robots. Internet connect in the room is poor, mosquitoes in the room kept my wife and I awake all night. Plus points , selected few staff made up for the others: Casey the cheerful doorman, a few staff at Fuzion restaurant deserved special mention: Chinese lady greeter Bee Eng, waiter William and another cheerful egg counter Azami cook were all consistently helpful and cheerful.
James G. Couples United Kingdom, July 18, 2014
Nice stay

Location, Water Park, Rooms
6.3
Nora T. Business travelers Singapore, July 17, 2014
Delightful Stay

Service,Friendly Staff,convenience for meetings and shopping.
8.3
Was upgraded to a lovely corner suite with beautiful view.Fantastic!
Ho T. Business travelers Singapore, July 17, 2014
not very convenient to airport

shopping mall, restaurants, cleaniness
6.3
comfortable
Chiong T. Groups Malaysia, July 17, 2014
Overall everything is very satisfactory

All in one , fun park, shopping and dining
10
Overall everything is up to my family's expectation
Shana G. Couples Brunei Darussalam, July 17, 2014
Great leisure

Leisure, relaxing, entertainment.
8.7

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Customer Reviews - Sunway Resort Hotel & Spa, Kuala Lumpur

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