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2015
Excellent 8.4
Based on 888 reviews

Recent customer comments

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Excellent



based on 888 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.6
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Staff Performance 8.7
  • Value for Money 8.5
  • Food/Dining 7.7

Liang T.
Taiwan
April 07, 2016
Good
good

Silvia B.
Germany
April 06, 2016
Very efficiently managed and fantastically equipped hotel with big breakfast
-easy check in and out -all you need even though its a bit small (like every hotel in Japan) -spotless -very friendly staff -very well organized -nice area with easy access to airports and all important sites!

Alexander M.
Indonesia
April 02, 2016
Perfectly efficient hotel with great cleanliness
Stayed for 3 nights here as couple traveler, reception desk open at 7 am sharp, and they received luggage drop before checking-in. You can also store your luggage after checking out, until 12am at same day. Room was a bit tiny, but it was more than enough for us. There is no every day room cleaning, unless you vacate your room.

Surang W.
Thailand
March 08, 2016
Everything is good at this hotel.
Very pleasant stay and great location.

Yuk Y.
Hong Kong
February 09, 2016
Ok
Neat, comfortable, convenient

yunchien C.
Taiwan
February 08, 2016
Will definitely consider to book it again next time.
The room is clean and the staffs are nice only the space is a bit smaller than expected.

kaka L.
Hong Kong
February 08, 2016
Very impressive hotel
Great location, very convenient, clean, and very considerate
I love this hotel. Its better than a lot of hotels which have more stars. 1) they provide different hight and hardness pillows to choose. 2) there's a little section for ladies to choose their daily needs items (eg. Masks, hair treatment,conditioner..etc). 3) a humidifier in room which was very helpful and makes me sleep better. 4) the air con not centralized for hot air, can adjust to cold air. Overall, i would definitively recommend and would love to stay there again.

Anna S.
Thailand
February 05, 2016
Very Good
Good Service บริการดีมาก พนักงานช่วยเหลือดี ภาษาดีด้วย ฟังเข้าใจง่าย Good Breakfast อาหารเช้าดีที่สุด ไปพักสองรอบเพราะอาหารเช้าที่นี่ มีให้เลือกเยอะ ทั้งขนมปัง สลัด กับข้าว ซุป ชา กาแฟ น้ำอัดลม Good Wifi ไวไฟแรงมาก ใช้ได้ที่ห้องพักด้วย ใช้ได้ถึงข้างล่างโรงแรมเลย ที่ชอบมาก คือ มีชุดนอนให้ มีหมอนให้เลือกด้วย ดีมาก มีอุปรณ์เสริมสวยให้หยิบใช้ฟรีทุกวัน มีผงแช่ตัว ครีมทามือ แผ่นมาส์กหน้า แผ่นแปะแก้ปวดเมื่อย ส่วนในห้องพักก็มีแชมพู ครีมอาบน้ำ

Immanuel L.
Indonesia
February 02, 2016
Slow internet connection and small room
Not recommended to the travellers who bring more people in their group

alejandro R.
Mexico
January 24, 2016
horrible checking out
breakfast, price, location
The checking out is at 10 am, and they were really rude about 5 more minutes; at 10 they opened the door and let it open to pressure you to go.