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Customers like this hotel for:
    Nearest transport:
  • Le Duan Railway Station (2.5 Km / 30 min walk)
    Area recommended for:
  • business
  • culture
  • restaurants
    Distance to airport:
  • Gia Lam Airport (7.1 Km)
  • Noi Bai International Airport (20.2 Km)
    Customer comments:
  • "Centrally located ", "Good breakfast", "Helpful staff"
    Top nearby attractions:
  • Thu Le Park (1.2 Km / 15 min walk)
  • Hanoi Botanical Zoo (1.3 Km / 16 min walk)
  • Ho Chi Minh Museum (1.5 Km / 18 min walk)
  • Uncle Ho's House (1.5 Km / 18 min walk)

Note: Distances are measured as a straight line.

Super Hotel Candle

287 Doi Can street, Ba Dinh District, Ba Dinh District, Hanoi, Vietnam (Show on map)

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Features of Super Hotel Candle

Hotel Facilities

  • 24-hour front desk
  • airport transfer
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • garden
  • hot spring bath
  • hot tub
  • indoor pool
  • massage
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
  • Japanese
  • Vietnamese

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Hotel Description
Super Hotel Candle is a 4-star Japanese hotel situated in the heart of Hanoi. The property is merely 700...see more Super Hotel Candle is a 4-star Japanese hotel situated in the heart of Hanoi. The property is merely 700 meters from Thu Le Zoo, a kilometer and a half from Hanoi’s biggest lake called West Lake, three kilometers from Ho Chi Minh’s Mausoleum, and 25km away from Noi Bai International Airport. The hotel offers luxurious and elegant rooms which feature a flat screen TV, free mini bar, and personal safe. The executive room includes a fully-equipped kitchen and a microwave. There are peaceful common areas for reading at every floor. Super Hotel Candle offers great facilities like Japanese-style bathhouses, thermal pools, a rejuvenating spa, and a modern fitness center on the third floor for free. Sakura-Lotus Restaurant on the M-floor serves Japanese, Vietnamese, and Western cuisines for you to enjoy every day. Super Hotel Candle reflects the spirit of Japanese lifestyle by making every effort to offer you the best memories in Hanoi.
Hotel Policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (146)

Business travelers (105)

Couples (15)

Solo travelers (15)

Families with young children (5)

Families with older children (4)

Groups (2)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (146)
Sort by:
Thi N. Families with young children
United States of America, October 10, 2015

Cleaning, restaurant staffs and bellboy
Everytime you take a shower, water will puddled and does not drain like it should. The hairdryer blew out and short circuit. Breakfast boring, mostly the same everyday. In case if you need to weigh your luggages, you need to bring your (2) 20kg luggages down to the front desk, or else the won't bring the scale to your room. This hotel located on a oneway street which makes it a hassle to get a taxi or Uber. Last the booking staff was not helpful on any levels. The only good thing I can say about this hotel is the cleaning staff and bellboy.
Jee K. Business travelers
Malaysia, October 03, 2015
Nice new hotel

Great Friendly Staff
it's the 1st time I stay here after 4yrs business trip to Hanoi..... Overall condition was pleasant but hopefully the wiFi can be improved......
mathen B. Business travelers
Malaysia, October 02, 2015
Pleasant stay but not happy with the breakfast

clean and nice room, friendly staff,
Stayed for 2 days, it was a pleasant stay. The only disappointment was the morning breakfast. They should have more varieties.
Ha N. Couples
Vietnam, September 21, 2015
Terrible experience. Feel like I was cheated!

It is in Hanoi. It is not crowded.
My stay at Candle Hotel was such a terrible experience. I booked wrong day so I had to pay for one more day full fee. Money is not the most important problem. Which make me unhappy is their staffs' attitude & unclear information. The way they treated their customers was badly, I feel like I was not respected by them, and it was like I was cheated! That was not my first stay there but absolutely my last time. Thanks Agoda for letting me show my opinion. I love your service much!
Smriti A. Business travelers
Nepal, August 24, 2015
Fabulous, great hotel, friendly and helpful staff

staff attitude and performance, bedroom comfort and location
Alex R. Couples
Canada, August 02, 2015
Nice and Clean

Cleanliness, Friendly Staff
Very friendly staff. We received a room upgrade given we were travelling for our honeymoon. Breakfast could use some work. Not a ton of choice unless you want local or Japanese style food.
Kwang L. Business travelers
Singapore, September 01, 2015
grand entrance

clean, not bad location and quiet
good except the room level corridor has no air con
Iskak T. Business travelers
Indonesia, August 04, 2015
Good hotel in Hanoi area.

Good room, nice food, friendly staff
Generally quite satisfied
changyong L. Business travelers
South Korea, June 29, 2015
comportable, convinient hotel

staff, room, sevice
it is a suitable price for customer to stay in here. comportable and convinent but a little bit far from downtown.
Hiep N. Business travelers
United States of America, June 09, 2015
Expensive hotel on small busy street near lake

Cleanliness, staff, facilities
Staff was very nice and friendly. Room was clean, spacious, comfortable. Price was a bit pricey for the facilities and amenities. The facilities were old and run-down (pool) and full of families, and kids, on the weekend.

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