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Surabaya Plaza Hotel

Jl. Pemuda No 31-37, Surabaya Center, Surabaya, Indonesia (Show on map)

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Area: Surabaya Center Number of Rooms: 210
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
392 reviews

Value for Money
7.2
Location
8.2
Staff Performance
7.6
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.7
Food/Dining
7.0
All reviews (392)
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Adriana S. Groups Indonesia, November 4, 2012
Great location and big room

Near the malls, spacious room, good spa
8.3
I spent 3 nights in this hotel with my friend. The staff are very friendly and we are fortunate because we get room upgrade to bussiness room. I like the room because it is very big, with a living room next to the bedroom. The room is clean, the bed is very big and firm. It is also easy to get taxi from the hotel.
Sightseeing/Attractions Tip: Take a free trip around Surabaya from Sampoerna Museum
Hendra T. Business travelers Indonesia, October 23, 2012
Great location

Near every where
6
The room is big and the location is near every where. I recomended for business traveler to stay on this hotel
Tony G. Solo travelers Indonesia, October 19, 2012
Just standart Hotel

Best Location
5
Hotel Location is good, Room condition was not good. Furniture was old and not well maintained. No wifi. Noisy surrounding. This hotel is not 4 star, is just 3star hotel.
Cho K. Business travelers Hong Kong, October 12, 2012
40 mins from airport but the room is too old

With surabaya plaza next to hotel
5.7
Service is OK and staff is nice. The room is too old and with some smell when enter to the lobby.
Shopping Tip: There is a plaza next to hotel
Abdullah M. Saudi Arabia, October 1, 2012
Old hotel

Next to Plaza Mall
4
Hotel old, smoking is not allowed, the pool is far of the hotel, an old hotel furniture
Agus T. Families with young children Indonesia, September 30, 2012
good location and big rooms

location of hotel is good, room is clean and big, service with a smile
7.7
Nice big room and bed which is good for us as we ħάѵĕ 2 kids under 4 in-tow. Easy excess to å 24hr McDonal shud u b hungry at midnight only problem is the hotel swimming pool is not in the same building, ħάѵĕ to walk outside as its next to the carpark.
Mohd F. Solo travelers Malaysia, September 28, 2012
green hotel

centre of business district
8
hotel was okay and located in the centre of town and close to golf course ciputra, bukit darmo and graha family
Jaap V. Families with older children Netherlands, September 24, 2012
Good central location but poor rooms

Wifi
4
Last year booked this hotel also and this year tried the Junior Suite instead of Standard room. Rooms were not clean and had to ask for new towels every day. Breakfast is very poor (limited choise. No windows in room and noisy due (till very late) to next door karaoke bar. No English speaking staff. But the majority of staff friendly.
Anggraini R. Families with older children Indonesia, September 23, 2012
Very spacious room with comfortable beds

Just a few steps from the shopping center
6.7
I had a pleasant stay at the Surabaya Plaza Hotel, everything I needed was within reach and short walks. I would however suggest that, if you wish to have the guests dine in the restaurant/cafe at the hotel, you should consider a lower price list.
Shopping Tip: You can find almost everything you need near the Hotel, from fancy restaurants, cafes, art gallery, to home appliances. Transportation is easy to find.
Onnie H. Families with older children Indonesia, September 17, 2012
lovely hotel and service with a smile

great location and great room
8.7
The overall staying exeperience was excellent, my grand children love it, nevertheless the breakfast buffet needs little touched up. Bubur Ayam was too salty but the bakery were good.
Sightseeing/Attractions Tip: The hotel is greatly located at the city center and nearby shopping center, railway station and sightseeing spots.

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Customer Reviews - Surabaya Plaza Hotel, Surabaya

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