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Surabaya Plaza Hotel

Jl. Pemuda No 31-37, Surabaya Center, Surabaya, Indonesia (Show on map)

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Area: Surabaya Center Number of Rooms: 210
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
404 reviews

Value for Money
7.2
Location
8.2
Staff Performance
7.6
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.7
Food/Dining
7.0
All reviews (404)
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Matthew A. Business travelers Indonesia, January 14, 2012
ok hotel

close to mall city
6.3
The hotel is located very close to shops and the main city. the tv's are small, still old style television. service is ok, but the breakfast wasn't that great for the price of the hotel, the bathroom was also a little old, paint coming off. overall i would rate it a 6.5 out of 10.
Budi M. Families with young children Indonesia, January 3, 2012
Nice old hotel with spacious rooms

No smoking at all policy, this is great!
8.3
at first they put us in our junior suite room which was quite old but nice and spacious. the problem only with the air conditioner which was not properly maintain and was not able to challenge the hot steamy weather of surabaya that noon. then, we get another room which is at the opposite wing of the hotel, it was a mirror image of the first one with only very minimum variance in features, such as door lock and the brand of the air conditioner (ah ha!). it was younger air conditioner (i think) and the condition was better. we have a lovely time in this hotel and they have helpful and friendly people to assist us throughout our stay.
Shopping Tip: Nearby the hotel you can have options of shopping malls: Surabaya Plaza (right next to the hotel), Grand City Mall and the good old famous Tunjungan Plaza. So, the location is good for shopping and in case you forgot to bring something for the travel.
Martianus F. Couples Indonesia, January 3, 2012
Great location, average service

room size is nice, location is at the center of the city
6.7
stayed for two nights on a stop over trip to visit friends. the room was clean and spacious with standard amenities for its class. inquiries and requests were answered promptly and professionally. the hotel's restaurant's food was bland although the presentation is ok.
Pamella W. Couples Indonesia, January 2, 2012
Lovely hotel and service with a smile

good location and nice breakfast
7.7
if you find some place with good location, in the center of business unit surabaya, then you go the right place. side by side with surabaya plaza and world trade center (gadget mall.
Nur H. Families with young children Indonesia, January 1, 2012
"Good Hotel with excellent services"

Good deal hotel
8
For me Surabaya Plaza Hotel is one of the recommended hotel for the family with young children in Surabaya-Indonesia. I had been spending my family year end vacation twice at that hotel. My kids were very happy and enjoying staying at that hotel, since the rooms are good and the services are very nice and they apprecate the guest very much.
Hotel Feature Tip: - find out some informations of the hotel that is going to be stayed through friends who had been staying at the hotel. - view the ambience of the proposed hotel through the internet (if it possible) - Don't trust from the picture of the hotel from the internet. - Do seek the best recomendations of the hotel before we book it.
Donna B. Families with young children Indonesia, January 1, 2012
good place

easy rute, easy come
8
good room, comfort hotel.. many food at breakfast time
Siti B. Families with young children Malaysia, December 26, 2011
convenient place - near shopping area.

staff helpful
6.3
overall my family are happy staying at the hotel. food and service was good.
Andri P. Couples Indonesia, December 23, 2011
Clean and Nice Hotel

Clean and close to business area
8.3
i think this surabaya plasa hotel is a very good hotel. the position is very strategic, close to the center of business area, shopping area, mal, and entertainment fascility. it's a recommended hotel to stay. the taste of the food is grood. the room fascilities are good as well. so for everybody who wants to visit surabaya, this hotel is really a good choice.
Honey S. Business travelers Indonesia, December 22, 2011
Nice hotel but not so good location

Service is good
6.7
Got to stay at the Surabaya Plaza for 1 night on a business trip. Good open feeling as the natural lighting inside the hotel is good. Rooms had a small sitting area which was of no real use. Bath was like tugged inside and you would have to step up into and step down after use. but unfortunately no smoking room. Semua ok kecuali lokasi depan hotel, banyak abang2 jualan kaki lima...
Pavlos T. Business travelers Greece, December 9, 2011
Run of the average mill hotels.
6.3
Its an ok hotel that functions, nothing really stands out and makes me say wow, I will come back here. Pros are good location for the business traveller if you are just requiring a bed for the night or two. Food is average and no complaints. Good location but rather dull and non charecteristic hotel

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