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Surabaya Plaza Hotel

Jl. Pemuda No 31-37, Surabaya Center, Surabaya, Indonesia (Show on map)

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Area: Surabaya Center Number of Rooms: 210
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
395 reviews

Value for Money
7.2
Location
8.2
Staff Performance
7.6
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.7
Food/Dining
7.0
All reviews (395)
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Ferry K. Business travelers Indonesia, March 9, 2013
average

great location
6.7
Lakhsmi C. Groups Indonesia, March 1, 2013
Lovely hotel with great location

Very closest to the mall
7.7
Great location and we enjoyed staying @ Surabaya Plaza Hotel
Shopping Tip: Very close to the shopping centre and also walking distance to the famous ice cream parlour. . named Zangrandi
Suroyo M. Families with young children Indonesia, February 11, 2013
Great location and Nice Services

Old Hotel with New Renovation
7.7
Basically the room and the services was nice, the room have been renovated and having a modern look, but the position of the bathtub make the bath room became old fashion. Having a limited electricity outlet.
Travel tip: A place to stay in the middle of city. If you bring more than one gadget, you must bring your own multi plug
Irene T. Business travelers Singapore, January 29, 2013
Reasonably good location and big room.

Room is reasonably big and hotel is connected to a shopping mall.
7
stayed only one night in the hotel so unable to comment on the hotel facility. reception staff friendly and helpful, gave me a twin room although i did not specify in my booking. there is a small shopping mall next to the hotel. wifi in lobby area only. no wifi in room which is important to business traveller and a norm in most hotels now.
Lolita M. Families with older children Indonesia, January 27, 2013
Great Location, many choice of Surabaya culinare

Located near train station with great food
6.3
Easy to get room service, we have a great time with out family member because the hotel located in the middle of Surabaya city.
Restaurant Tip: if you want try more taste of Surabaya"s food, you can go across the hotel , in Surabaya Plaza Mall that always have many restaurant that sell a lot food ( rujak cingur, tahu campur, nasi goreng merah etc.)
Hartahdy D. Business travelers Indonesia, January 16, 2013
great location but old

location only
6
The furniture is too old fashion (lost in style), bathroom is full of dark spot here and there, carpet full of dust, and the bed is itchy
Wong B. Families with young children Indonesia, January 13, 2013
Lovely hotel with the nice staff hotel

Near the mall
10
Kinds of hotel that u can stay as ling as u want. Bear the business centre and wtc; the facilitis are completed; also cheap as u want
Edy K. Families with young children Indonesia, January 1, 2013
Nice hotel

good service
8.3
Big room, near the city centre and shopping mall. Friendly staff and good service (earlier check in).
Travel tip: Will stay there for the next trip.
Henri S. Families with young children Australia, January 1, 2013
Big rooms

Spacious room
6.7
We only stayed for one night on new year's eve. We checked in at 1pm but was told that the room wasn't ready until 3.30pm. The room was old but spacious. The amenities were only enough for one person. When I spoke to the housekeeping staff, I was told that it was the management's policy. The swimming pool was closed for maintenance. When we checked out, the staff were so busy so they forgot to smile and wished us a happy new year. In my opinion this hotel should be rated at three stars.
Hasiholan S. Families with young children Indonesia, January 1, 2013
the old hotel with many variation

nice jancuk food
8.3
strategic hotel with many location of shopping location around

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Customer Reviews - Surabaya Plaza Hotel, Surabaya

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