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Surabaya Plaza Hotel

Jl. Pemuda No 31-37, Surabaya Center, Surabaya, Indonesia (Show on map)

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Area: Surabaya Center Number of Rooms: 210
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
53 reviews

Value for Money
7.4
Location
8.3
Staff Performance
8.0
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
8.0
Food/Dining
7.1
Families with young children (53)
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Ananda D. Families with young children Indonesia, August 3, 2014
Nice place to stay

Location, staff performance,cleanliness
8
Riana S. Families with young children Indonesia, April 27, 2014
Surabaya Plaza Hotel

fast chek in and chek out
2.7
Bad...bad...bad..im not recomend..
Budhi P. Families with young children Indonesia, January 1, 2014
Nice Hotel

Sofa, Centrally Located, Next to Shopping
7.7
The rooms are large and there is a sofa that its. Clean, no smoking room and close to the mall. but the pool is located some distance away, as apart from the hotel.
Ahmad Z. Families with young children Malaysia, December 20, 2013
the stay is wonderfull

location is OK clean and friendly staf
8
the stay is wonderfull, the kids is happy as it is close to MONKASEL n DELTA
Irwan K. Families with young children Indonesia, September 15, 2013
Large room, nice breakfast, centrally located.

Food, friendly staff, large room.
8.7
Overall was nice, but I was placed in room that is rather noisy because there just below our room was laundry that still operated until 10-11 pm. We contact the staff, we asked moving to another room.
Ellis K. Families with young children Indonesia, August 15, 2013
Enjoy

Comfortable room, close to shopping complex and easy access for traffic
6.7
Budi S. Families with young children Indonesia, July 30, 2013
nice stay nice room nice servant to giving service

clean, roomy, luxury
10
i got nice staying experience, good service, and large room, very close to get the shopping mall and easily to take a taxi, located in heart of surabaya city
Shirley T. Families with young children Indonesia, June 30, 2013
Excellent Location - Sofa Can Become Extra Bed

Location, Breakfast, Spacious Room
7.3
Quick check-in, big room, big bathroom. If you travel with family and require extra bed, you consider the sofa. Just remove the cushion, unfold the inside of sofa and voila, you get a spare bed although the mattress is only 2 inches thick (you can put inflatable bed or sleeping bag on top for more comfort). Fabric and furniture are old. Some minor renovation is required. The breakfast was good. We brought our 8-year old kid and the hotel did not charge extra. Concierge was very helpful. Appreciate the service. Room service food is very expensive (IDR 130k for fried rice, although the portion is enough for 4-5 plates). Plaza Surabaya (big shopping mall) is on the next building. It provides all we may need, from electronics, clothing, amusement park, movie theatre, all kinds of food. Big plus point. Swimming pool is olympic size but the same with furniture, it needs some renovation.
Muhammad G. Families with young children Indonesia, June 9, 2013
large and comfort room hotel

large room, best location and no smoking hotel
9.7
Maaroff S. Families with young children Malaysia, June 4, 2013
Fun, interesting

Near to shopping places, places of interest and friendly staff
6.3
The design of the bath tub is dangerous as you have to climb up to get into the tub. You may slip and injure yourself when the marble is wet.

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Customer Reviews - Surabaya Plaza Hotel, Surabaya

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