Above average 5.8
Based on 39 reviews

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About Suraya Hotel

Description

Offering easy access to the heart of Kuantan and its thriving central business district, this property is certainly a convenient place to stay at. Surrounded by local shops, government offices, banks, and restaurants, guests will also be delighted to find local eateries they can try, including hawker stalls which are open 24 hours a day! Take a 10-minute walk to the beach or the golf course and enjoy an evening of complete relaxation and tranquility, Suraya Hotel is perfect for leisure and business travelers and also golf lovers!
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park

Pets

  • pets allowed

Cleaning services

  • laundry service

On-site facilities

  • family room
  • smoking area
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 10:00 AM
Check-Out Until: 12:00 PM
Number of Rooms : 30
Year Hotel Built: 1975
Year Hotel Last Renovated: 2008
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Recent customer comments

Filter by traveler type
Above average



  • Hotel Condition/Cleanliness 6.4
  • Facilities 8.0
  • Location 6.5
  • Room Comfort/Standard 6.1
  • Service 5.8
  • Value for Money 5.8
  • Food/Dining 4.3

Fatimah H.
Malaysia
January 27, 2016
It was good
Because of the newly modified building the cleanliness was awesome. the furniture is good.

Christina L.
Malaysia
January 16, 2016
Dissappointed experience.
location
very upset. is actually a very Old building renovated to hotel. but aircon is old. over charged the shower room is small and the shower Water pressure is worst of all. heated Water available after turn on for 8minutes. Dusty floor, stained quitcover bed sheets. really bad. only One innocent front desk that served during check in, all enquiries cannot handle. No Security. definitely no turning back.

Wan I.
Malaysia
December 24, 2013
it gives me the comfort
friendliness of staff, good location and clean
i feel satisfied with the location of this hotel. the staffs are friendly and the rooms are clean.

Ibrahim M.
Malaysia
December 07, 2013
Absolutely big mistake .the hotel misled Agoda
None
Not worth mentioning. The hotel should be demolish. Not fit to be occupied as hotel room. Room has no window. Shower has no hot water. Aircon has not been service and not cool at all.

Wan I.
Malaysia
June 19, 2013
i had a good comfortable stay
friendly staff, clean room and comfortable stay
i had a good comfortable stay at this hotel

Mohd S.
Malaysia
June 12, 2013
Terrible, manager and staff have no intergrity
Toilets available at car park area but don't forget to take a key at front desk
i already booked the room and done some payment, unfortunately when i reach to the hotel the hotel manager told me that no more room available.

baskaran P.
Malaysia
June 04, 2013
no choice i only come back
car park reserve is good, the owner reserve a small place can park about 10 cars behind of hotels.
i don't is staff at the counter don't know use computer or they dont understand english language, i booked 2 rooms i print out my hard copy to show them they also said i only have 1 room and they said i aly check in no more check in second time. they deal with bad attitude to solve small little things, waste me 20 minutes stand there cos they only have 4 chairs in the lobby

soo J.
Malaysia
March 06, 2013
Budget hotel
Convenient
Should make some improvement for the environment. Should make it more attractive so that can make customers feel that the hotel worth to stay.

Imelda T.
Malaysia
February 01, 2013
nice hotel
nice service
was very comfortable to stay in the hotel. surrounding was very clean and was able to sleep well.

Kok W.
Malaysia
September 04, 2012
A 3/10 rated hotel
For budgetted travellers
we traveled in 3 pax and decided to go for the 3-bedded room. the hotel is quite a rundown building and deserted from the tourist spot. lack of maintenance and the lift is the scariest part of the stay. overall the room is considered moderately clean and good for budgeted travelers who would like to travel together in a group.


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