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Sutanraja Hotel, Convention & Recreation

Jl. Raya Manado Bitung, Watutumou II, Kec. Kalawat, Kab Minahasa Utara, Tikala, Manado, Indonesia 93571 (Show on map)

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"the soto ayam was so nice. i travelled with my 6mths old..."

  • Edy, Indonesia
  • March 21, 2015
  • Area: Tikala
  • Rooms : 124
  • Free Wi-Fi

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Room Types
Max
Rates
Superior
Deluxe
Superior
Deluxe

 

When would you like to stay at this hotel?

Features of Sutanraja Hotel, Convention & Recreation
Facilities

24-hour room service

airport transfer

bar

business center

car park

coffee shop

concierge

elevator

executive floor

family room

laundry service

meeting facilities

nightclub

poolside bar

restaurant

safety deposit boxes

smoking area

tours

Sports and Recreation

garden

hot tub

kids club

massage

outdoor pool

pool (kids)

sauna

spa

steamroom

tennis courts

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  

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Situated in Tikala, Sutanraja Hotel, Convention & Recreation is the perfect place to experience Manado and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Sam Ratulangi International Airport, National Parks Office, Immigration Office.

Offering hotel guests superior services and a broad range of amenities, Sutanraja Hotel, Convention & Recreation is committed to ensuring that your stay is as comfortable as possible. The hotel provides free Wi-Fi in all rooms, 24-hour room service, Wi-Fi in public areas, car park, airport transfer to ensure our guests the greatest comfort.

Experience high quality room facilities during your stay here. Some rooms include wake-up service, air conditioning, balcony/terrace, mini bar, desk, provided to help guests recharge after a long day. The hotel's hot tub, sauna, outdoor pool, spa, massage are ideal places to relax and unwind after a busy day. Enjoy unparalleled services and a truly prestigious address at the Sutanraja Hotel, Convention & Recreation.
Situated in Tikala, Sutanraja Hotel, Convention & Recreation is the perfect place to experience Mana ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s)
Must use an extra bed

Guests over 3 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
100000 IDR

Check-In From
2:00 PM

Check-Out Until
12:00 PM

Distance from City Center
15.00 Km

Number of Bars
1

Number of Floors
6

Number of Restaurants
1

Number of Rooms
124

Room Voltage
220

Time to Airport (Minutes)
10

Year Hotel Built
2008


Recent customer comments

Filter by Traveler Type

 

Pleasant

6.2

from 38 reviews

Value for Money
6.2
Location
5.9
Staff Performance
6.5
Hotel Condition/Cleanliness
6.5
Room Comfort/Standard
6.1
Food/Dining
5.8
All reviews (38)
Sort by:
Edy S. Families with young children Indonesia, March 21, 2015
so-so

the soto ayam was so nice. i travelled with my 6mths old son and they quite accomodated our order of pure porridge for my son, though it was still breakfast time.
6
we had spent quite some times upon check in. i made the booking via agoda 3 days before arrival date but the reception staff said that they didnt have the booking and just been notified by agoda by the time we tried to check in. The deluxe room is quite big, my disappointment was i couldnt have hot water at the day time. complained to front office but the response was not satisfying. What was really annoying is the house keeping staff (not all of them). We were fully understood that the check out time is at 12.00 hrs, but the staff knocked our door around 10am and before i even opened the door...tadaaa....the staff open it with his key and asking our check out time... so where is our privacy?
Indra B. Couples Indonesia, March 1, 2015
mountain view hotel in Manado

we can see mountain view (Klabat mountain) from the room.
6.7
Thomas F. Business travelers United States of America, February 14, 2015
Disappointing

Staff friendliness, location close to my client, view of the mountains.
4.3
I am quite disappointed by the Sutanraja. Maintenance and housekeeping are both terrible. Malfunctioning air conditioning, mold, soap scum, just plain dirt, hard water deposits around the sink and clogging the dodgy shower head, dirty floor and carpets -- the list could go on and on. Bright spots -- genuinely warm and friendly staff, and no bed bugs, cockroaches or other creepy crawlies. It is evident that the owners and management have very little knowledge and experience in running a hotel. There really is no excuse for the overall sad condition of the Sutanraja.
Indra W. Business travelers Indonesia, June 13, 2014
Great experience

Great service, affordable price and nice room
8.3
Everything is fine here and i enjoyed a lot staying here.
Jimmy W. Business travelers Indonesia, May 26, 2014
Average hotel

Location, swimming pools, price
4
I think the service, amenities, facilities and breakfast menu need to be improved. Need more friendly staffs as well.
Novy W. Business travelers Indonesia, May 22, 2014
good design

clean room
7
Hotel staff was very welcoming, check-in/out was smooth. My room was equipped with everything I needed, it was clean and comfortable.
Afindo P. Business travelers Indonesia, November 28, 2013
very BIG rooms

Big , clean and good service
7.7
Dennis L. Solo travelers Singapore, November 24, 2013
ok stay, comfortable enough

friendly recep, spacious environment, quiet
6
Abraham M. Business travelers Indonesia, November 23, 2013
Enjoyable stay, worse breakfast

My room was large compare the last stay when I stayed there as FIT, Internet access were fast, nice swimming pool and got 1 hour free karaoke
6.3
I booked through Agoda for the Superior/Standard room, which I had that type of room 6 month ago as FIT. In my mind, I thought I would get the same type of room which was small (the superior type is so small, so if you wanted to stay there and prefer to have double bed you better get the Deluxe one. For Deluxe the hotel doesnt have the Twin Bed) but the reception told me that my booking was Deluxe. So I was surprised when entering the room, its so 180' different. The room was big and comfy. So for the room, I'm very delighted and also it comes with 1 hour free kaaoke during the stay. For the breakfast, it was so awful. If you had it little bit late 8am above, then for sure the hot food is no longer hot. The staff was so slow in assisting the guest, always late in refilling the empty food. Overall, the breakfast experience was bad.
Ahmad N. Business travelers Malaysia, November 14, 2013
its just good to sleep if ur really tired

very quiet even though its full, good staff at the restaurant when i want to have supper at 2300.......
6.3
the booking was there but the lady reception gave me a one bedded room wherelse I booked a twin bedded room..... she insisted that they don't have a more rooms. it was frustrating until another guy showed up and gave me the room that I want... but told me that I could not extend my stay because they are fully booked. the next day when I want to check out they told me I can extend if I want but I have already made arrangements to stay at other Hotel.
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Customers like this hotel for:
Distance to airport:
  • Sam Ratulangi International Airport (7.3 Km)
Customer comments:
  • "Clean room" , "Nice breakfast" , "Nice swimming pool"
Top attractions in the area:
  • National Parks Office (8.3 Km)
  • North Sulawesi Tourism Office (8.7 Km)
  • Kienteng Ban Hian Kong (8.8 Km)
  • Karombasan Market (9.0 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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