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  • 6 travelers are looking at this property right now!
More about this hotel:
    Area recommended for:
  • shopping
  • restaurants
    Customer comments:
  • "Central location for restaurants and shopping", "Centralized location", "Great clean rooms"
    Top nearby attractions:
  • Seremban 2 (1.3 Km / 16 min walk)
  • State 's Minangkabau Style Museum (2.2 Km / 27 min walk)
  • Terminal One Mall (3.5 Km)
  • Seremban Craft Complex (4.1 Km)

Note: Distances are measured as a straight line.

Sutera Hotel

77 & 78 Persiaran S2/B2, Seremban 2, Seremban, Malaysia 70300

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Features of Sutera Hotel


Hotel Facilities

  • elevator
  • family room
  • meeting facilities
  • restaurant

Sports and Recreation

  • garden
  • outdoor pool

Internet

  • free Wi-Fi in all rooms

Parking

  • car park

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Hotel description
Strategically located in Seremban 2 city center, this 3-star boutique hotel is one of the latest...see more Strategically located in Seremban 2 city center, this 3-star boutique hotel is one of the latest additions to the city. Featuring 84 rooms in total, all of which overlook the pool, the hotel also offers facilities like a swimming pool, four seminar rooms, a restaurant, a gym, a lounge, and Muslim prayer rooms. It’s a really nice place to stay in as guests will find Jaya Jusco and other classy shops are just in front of Sutera Hotel. Kuala Lumpur and both the airports are just a short drive away, making it ideal for transit passengers. For your convenience, you are offered ample parking spaces underground and right in front of the hotel. Sutera Hotel is definitely worth a stay.
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Recent customer comments

Filter by Traveler Type
All reviews (489)

Business travelers (116)

Couples (121)

Solo travelers (43)

Families with young children (118)

Families with older children (57)

Groups (34)

Value for Money
6.8
Location
7.7
Staff Performance
6.5
Hotel Condition/Cleanliness
6.6
Room Comfort/Standard
6.6
All reviews (489)
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NG T. Families with young children
Malaysia, February 08, 2016
Pleasant stay

Cheap and good location
6
It is meant to be what it is supposed to be. A budget stay. Towels given smells. Amenities are 3 star hotel standard. Internet wifi in the room is non-existent. However, they have very good and friendly staffs. There was once when the Internet was so poor and I had needed to book a flight ticket. After trying for an hour I had to resort to ask the counter staff to assist me in booking. They were very helpful and guided me through it using the counters computer.
wai C. Couples
Malaysia, February 01, 2016
convenient hotel

convenient hotel, near shopping centre, clean room
6.7
convenient hotel, near shopping centre, clean room
Teng K. Couples
Malaysia, January 04, 2016
Waited for check-in took half an hour

only location
7.7
Firstly check in- show the booking slip but staff informed that there was no booking captured in the system. Wait for check in took half an hour and only 1 check in on that time. Room not that clean and the bed sheet looks old.
AHMAD M. Families with young children
Malaysia, December 30, 2015
Value for money

Good value, big room, nice breakfast
8.7
Nice short stay
fatin A. Families with older children
Malaysia, December 30, 2015
Average..

I think no have a best thing at this hotel.
4
I feel like stay at the budget hotel..All the things is average..
AMIRUL W. Families with young children
Malaysia, December 30, 2015
Great location for budget hotel

Location, price & pool.
6.7
Great for the price...
Janette J. Business travelers
Malaysia, January 01, 2016
Just a simple hotel stay

Is an old hotel but i had a pleasant place to stay.
5.7
Muhammad S. Business travelers
Malaysia, December 18, 2015
Smelly, Dirty Rooms

Location, Parking
4.3
Dirty bedsheet, dirty towels, dirty floor, broken cupboard, hard pillow, the only thing good is the location, just 5 minutes to AEON Mall
Yee L. Business travelers
Malaysia, January 20, 2016
NO WIFI !!!!

the location
4
There is no wifi at all in the room , could not connect at all.. Room cleaning is not standard, after cleaning not switching off my air-cond, sometimes didn't change towel and throw my contact lens case.
Nur H. Couples
Malaysia, December 15, 2015
Very dissapointed.The hotel overrated themselves
2.3
The hotel customer service is terrible as their staff not well trained to handle Agoda booking and told us the rooms were full. This does not reflect well to the guest as if were making fake booking. After waited long enough, someone intervene the front desk lady and gave us a room. No apology and neither smile at all. The hotel management should train their staffs on how to handle guest more appropriately, else it will create bad image to the hotel. . The next day we were told that the room was only booked for one night, whereby we already paid for two nights. It really does not make us feel comfortable. We cant go out from the hotel in case indeed we supposed to check out of the room by 12pm. We missed our appointment at 10.00am due to this as the front desk lady said she need to wait for her Manager to come in by 11.00am to sort this out. Is this how you treat your guest and make them to wait? Immediately we called Agoda customer service team which i think their service is far off better than the Sutera hotel. Agoda managed to talk to the hotel and confirmed the booking was for 2 nights. Thanks Agoda customer service team! . A big note to the hotel management, please look into your guest facing staff and provide adequate training (ie: soft skills etc) to handle guest and online booking. Also we noticed the towels provided torn everywhere and it is about time for a replacement. . Will never recommend anyone to stay in this hotel until the above are improved.

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