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Sutra Beach Resort

Kg Rhu Tapai, Merang, Merang, Malaysia 21010 (Show on map)

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"the pool is big and clean. Beach also nice. The scenery is..."

  • Mohd, Malaysia
  • June 10, 2015
  • Area: Merang
  • Rooms : 120
  • Free Wi-Fi

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Room Types
Max
Rates
Standard
Standard
Deluxe Tropical
Deluxe Seaview
Deluxe Sea View
Deluxe Tropical

 

When would you like to stay at this hotel?

Features of Sutra Beach Resort
Facilities

24-hour front desk

bicycle rental

car park

concierge

laundry service

meeting facilities

restaurant

room service

safety deposit boxes

tours

  
Sports and Recreation

games room

garden

outdoor pool

pool (kids)

private beach

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  
Languages Spoken

English

Malay

 

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Escape the hectic city life and totally let go at this beachfront resort paradise, an ideal spot for your much deserved vacation. Sutra Beach Resort is nestled in a quiet and charming fishing village that lends a rustic atmosphere to this family-friendly resort with its modern and spacious guestrooms. Upon entering, guests will take notice of the resort's uniquely designed infinity swimming pool and the property's well-maintained landscape. Besides total relaxation, there are plenty of fun activities provided such as scuba diving, snorkeling, and fishing. For those who want to treat themselves to some serious bliss, head to the spa for a massage. For meals, the Sutra Beach Resort offers delicious local and international dishes at the restaurant on-site while the poolside lounge is well stocked and offers cooling refreshments and tasty snacks all day. Escape the hectic city life and totally let go at this beachfront resort paradise, an ideal spot ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s)
Must use an extra bed

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Check-In From
3:00 PM

Check-Out Until
12:00 PM

Distance from City Center
35 km

Distance to Airport
20 km

Non-Smoking Rooms / Floors
Yes

Number of Floors
2

Number of Restaurants
2

Number of Rooms
120

Reception Open Until
00:00AM

Time to Airport (Minutes)
30

Year Hotel Built
1994


Recent customer comments

Filter by Traveler Type

 

Pleasant

6.6

from 314 reviews

Value for Money
6.6
Location
7.4
Staff Performance
6.3
Hotel Condition/Cleanliness
6.3
Room Comfort/Standard
6.5
Food/Dining
6.4
All reviews (314)
Sort by:
Mohd N. Families with older children Malaysia, June 10, 2015
overall about Sutra beach.

the pool is big and clean. Beach also nice. The scenery is beautiful.
5.7
I stay there 3 nights with my 4 son. There are very enjoyed with the pool. The beakfast quite ok with a lot of choice. the furniture in the hotel room need to be upgrade because most of the furniture is old already.
Sarina R. Families with young children Malaysia, June 9, 2015
hotel charges not worth it.

location & view
5
The room condition is bad. Furniture tv, shower, floor are old fashion. I'm not recommended this hotel to any of my friends.
Lee P. Families with young children Malaysia, June 7, 2015
Good location

Location location location
5.3
So so only, need to improve on room cleanliness
Hanizam H. Families with young children Malaysia, June 7, 2015
Good experience

The hotel is nice and stafs are all helpful.
7.3
The towels smell like clorox and the floor is not very clean. It is good place to stay but avoid to stay during public holidays too crowded.
Mat Z. Groups Malaysia, June 5, 2015
Nice place

Swimming pool and location
6.7
Good
Mohd R. Families with young children Malaysia, May 30, 2015
best.

food seaview rooms
10
Best
Nor H. Families with young children Malaysia, May 19, 2015
Short vacation

Nice beach, privacy, good location
8.3
Very nice & plasent stay in sutra beach resort.. Suit for family travel with kids.. Nice view & pool
Mardhiah M. Families with young children Malaysia, May 16, 2015
Nice stay

pool, breakfast, beach
9
Ok. Went there because the pool is quite large. My child loved it. Ample breakfast, near Pantai Penarek
Adeline R. Couples Singapore, May 6, 2015
Rude Front of House/Reception manager.

Location and ocean views.
4
We stayed at Sutra Beach Resort in April and were appalled by the service we received from the Front of House/Reception manager..She was rude and very unhelpful. We booked a day trip to Redang Island through the hotel, which included a packed lunch.I specifically asked for a vegetarian lunch,however when I took a bite into my sandwich I realised it was a chicken sandwich they had given me. It is against my beliefs to eat meat and this was something very serious.I physically felt sick tasting the meat.When we returned to the hotel we spoke to the reception manager,however she did not seem too concerned about what happened and repeatedly said it was not her fault. It was around 4pm and I had not had any lunch so we asked for a complimentary meal in the hotel’s restaurant(which was the least they could do)however,she kept insisting it was not her fault and there was nothing she could do.She then proceed to say that chicken was not considered meat!We were very frustrated and shocked by her poor customer service and complete lack of understanding of the situation.We sat at reception for about an hour trying to explain the seriousness of the situation to her.This is not how we planned to spend a relaxing holiday.It took about an hour before she suddenly stormed off,finally deciding to speak to the restaurant manager and tell him what happened.I am a strict vegetarian and this is unacceptable.The hotel rooms were in shambles. We paid for a double bed Deluxe Ocean View Room however, we got 2 single beds. The bathroom flooded every time we had a shower.The other guests we spoke to experienced the same.The sliding door to our balcony was broken, so we ended up only having a partial ocean view.The air conditioning did not work properly.The only thing good about this hotel is the ocean views and its close proximity to the beach.
Markku J. Couples Finland, May 4, 2015
Quiet and relaxing

The beach, the pool and the peace
7
If you are looking for a quiet and relaxing place just to rest, this is for you! A big quiet pool and only few steps from the beach. We stayed here a week and this is very familiar place for us, because we have been here four times before. The fact is that the rooms are dated but they are clean and quite well upkeeped. We complained two times when the pipes were watering in bathroom and the sliding door to the patio was not working well. They were fixed in 5 minutes!! During our stay the breakfast was the first time really good. During the week you didn´t have to eat same every morning. The a la carte restaurant was this time a disappointment and it´s quite expensive. The beach is awesome, you can walk kilometers after kilometers without seeing anyone. We were walking there ab 10 kilometers a day and during the first two days we didn´t see there anyone else. There are some small local restaurants outside the hotel area and they are worth of trying. The taxi from Kuala Terengganu airport to the hotel costs 55 MYR (May 2015). There are no alcohol for sale in this hotel.
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Customers like this resort for:
Area recommended for:
  • beaches
Customer comments:
  • "Breakfast" , "Near the beach" , "Pool"
Top attractions in the area:
  • Kampung Merang (4.1 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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