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Very good 7.9
Based on 98 reviews

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About Sutton Hotel Hakata City


Built in 1979, Sutton Hotel Hakata City is a distinct addition to Fukuoka and a smart choice for travelers. The hotel lies 1km from the city center and provides accessibility to important town facilities. For those of you who want to venture out, Yaojinoyu Onsen, Sumiyoshi-jinja, Sumiyoshi Shrine are just some of the attractions available to visitors.

Sutton Hotel Hakata City also offers many facilities to enrich your stay in Fukuoka. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage.

162 rooms spread over 13 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, clothes rack, mirror, towels, internet access – wireless (complimentary) can be found in selected rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the Sutton Hotel Hakata City the perfect base from which to enjoy your stay in Fukuoka.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • bicycle rental

Food & beverage

  • restaurant
  • vending machine

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Japanese
  • Korean
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-10 year(s) Stay for free if using existing bedding.
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 1000 JPY
Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1km
Distance to Airport: 3km
Internet Usage Fee: 0 JPY
Non-Smoking Rooms / Floors: Yes
Number of Floors: 13
Number of Restaurants: 1
Number of Rooms : 162
Reception Open Until: 12:00 PM
Room Voltage: 110
Year Hotel Built: 1979
Year Hotel Last Renovated: 2011
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Agoda Verified Reviews

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.1
  • Location 8.1
  • Room Comfort/Standard 8.2
  • Staff Performance 8.0
  • Value for Money 7.8
  • Food/Dining 6.7

10 Chung-po T.
June 18, 2016

3.2 OI Y.
Hong Kong
June 02, 2016
Smelly room
Smelly room

South Korea
April 14, 2016
great staff, good location
It's a good location and very kind staff. But a bit noisy, too expensive on weekend.

7.7 LAM P.
Hong Kong
January 25, 2016
Comfort and clean room
Small but elegant room, clean, near the main station.

9.3 Oi L.
Hong Kong
December 06, 2015
Commodity, environment, location
Clean environment , good location , valuable and comfortable

9 Eric C.
July 18, 2015
Nice location
Location, staffs, restaurant

7.7 Jonghak K.
South Korea
April 13, 2015
Good for korean kids
Floor is good for kids
Not bad

7 Siu N.
Hong Kong
March 12, 2015
roomy toilet
nice bathroom, comfy bed, towards airport bus stop is right in front of the hotel
ok for the price, convenient for returning to siport cuz sirport bus stop is right in front of the hotel, family mart just across the road, only bad thing is not much space for openning lugagge because of the big bathroom, nothing else to compaint

5.7 Pang O.
Hong Kong
May 13, 2014
Very poor wifi network, very inconvenient for work
Close to airport, easy to find restaurant, easy to get bus
Poor experience. The room is next to the lift lobby. Behind my pillow it s a venting machine, very very noisy. Also very poor wifi network. I almost cannot work.

7.7 Adrian H.
May 12, 2014
efficient, modern rooms
toilet design was modern with fancy toiletries, room view from the top level was quite good overlooking the city, mirrors
They were very attentive in receiving my parcels even before I checked in and passed them to me right away when I checked in even before I asked. Good. However, probably due to language barrier, the check in was a bit routine and cold. But everything was done properly so it's fine. Overall it was a good stay I wish I could stay another night if I had more time in the city.