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Sutton Hotel Seoul

125-1, Gwansu-dong, Jongno-gu, Jongro / Insadong, Seoul, South Korea (Show on map)

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Hotel Area: Jongro / Insadong Number of Rooms: 163
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
486 reviews

Value for Money
7.6
Location
8.1
Staff Performance
7.6
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
7.8
Food/Dining
6.3
All reviews (486)
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Mitra L. Groups Singapore, December 28, 2013
Comfortable, Enjoyable & Relaxing Stay

Great Service, Clean Room, 7/11 at the First Level
9.3
The stay at Sutton Hotel Seoul was excellent. 4 of us arrived at 3am in the morning due to the delay of flight and we were hungry and tired during check-in. The Front Desk Staff, Woon have been super nice to us, he helped us do a search from the internet and helped us with the delivery. Overall the 4D3N stay there was enjoyable and relaxing one. Great & excellent customer service, comfortable and big room with nice large window allow us to have a good city view. Thank you Sutton Hotel Seoul for making our stay a wonderful one.
Jonathan L. Couples Malaysia, October 10, 2013
nice

clean
9.3
nice and comfortable. good location. nice staff. over all nice hotel.
Tju J. Families with older children Singapore, September 15, 2013
Bad service

internet, family room, convenience store a stone throw away
4.3
check in and check out were ok. but bad service. limited English proficiency + had the cheek to look irritated when they themselves couldnt tell the difference between book (for reading) and book (a room). staff also seemed to be in league with taxi drivers. When we wanted to book a cab to Gimpo Airport, staff at front desk said it would take a jumbo taxi and for a normal taxi. We went to book the latter in a bid to be more economical, but a jumbo taxi came instead. We wouldnt pay anything more than and they relented in the end. My advice? Pay only when at the airport.
Azizan M. Families with older children Malaysia, August 16, 2013
comfort , nice and easy to find tranportation,

near with mrt station, quiet
9.7
no problem, helpful staff and complete accomodation like shuttle bus, wifi,
Darrell S. Groups Singapore, August 10, 2013
Comfortable!

Accessibility to popular attractions and shopping areas, clean hotel with good service, quiet surroundings
7
Centrally located, near to Jongno 3 ga and Eujiro 3 ga subway stations. 15-20 minutes walk away to Dongdaemun on the left and Myeongdong on the right. There's a free shuttle from Seoul Station which also stops at Lotte Young Plaza near Myeongdong. Public bus in front of hotel goes to Myeongdong and Namdaemun. Complimentary water is given, however, if you'll like to top up water, there's a water dispenser near the lift. 7-11 is just next to the hotel. Staff's standard of English is average. Overall, it was a very happy stay for me. Wouldn't mind staying here again in the future!
Kevin S. Solo travelers United States of America, August 7, 2013
Great, comfortable, affordable place to stay.

Clean, friendly staff, easy access to the city
8.3
The staff was very helpful and friendly. When the wifi in our original room wasn't working, they moved us to a different room. It was clean and in an area that you could easily access things to do in the city.
Pranavan M. Groups Australia, July 25, 2013
Comfortable, Value for money

Location, Value, Surrounding shops
8.3
Very comfortable, value for money. While rooms are not large, they sufficed during the trip.
Tat T. Business travelers Singapore, July 19, 2013
Business hotel in the heart of Seoul

Clean, convient and inexpensive
8.3
The hotel is near 3 main shopping area of Seoul (Namdaemun, Myeongdong & Dongdaemun) for tourists and they have shuttle to take you there and pick up to come back to hotel. It is also near the hardware market area of Seoul and it always busy in the morning and have local roadside stalls at night for you to eat and drink.
Phei T. Groups Malaysia, July 17, 2013
highly recommended

large room, close to shopping area, comfortable bed
9
Hoi C. Couples Macau, July 10, 2013
Comfortable room

Comfortable room, close to subway, fair room rate
9.3
about 3 mins walk to Eujiro 3 ga station. the hotel had given me the room of river view, facing to the N Seoul Tower. walking alone the river is very nice, around 30 mins walk to City Hall station alone the way. 3-5 mins walk to the Jong-ro side, there are lots of cafes. room is clean is very comfortable with wardrobe and coffee table. the sink and bath tub is quite small. lobby is big and the 7-11 right downstairs is very convenient.

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Customer Reviews - Sutton Hotel Seoul, Seoul

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