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Trevligt
6,5
baserat på 1094 omdömen
Hotellets Skick/Renlighet
6,4
Faciliteter
5,1
Läge
7,7
Bekvämligheter på rummet
6,7
Personal
6,6
Valuta för pengarna
6,2
Mat/Middag
5,7

7,3 Noviana J.
Malaysia
28 december 2015
Enjoyable
Beach,scenery,swimming pool for kids
Very good

2 phang L.
Malaysia
06 januari 2016
such a terrible hotel
the best thing is there is room available
The only thing i want to say is the hotel policy really unfair for one day trip customer. I went with my friends for holiday and we booked for one room. As my family wish to go for one day trip, so they follow me to go. At the guard house there, the guard said extra person need to charge RM10 per person to go in. So we paid for that. After i check in my room, my family wished to go n swim in swimming pool. But the hotel staff stopped them from entry, the reason is they are not the hotel guest. Then my brother-in-law and my mum asked them, what's for i paid for the entrance fee. Their answer is the RM10 per person is only for u to come in and have a walk around, all the facilities inside the resort you are not allowed to use. If u want to use, then u need to pay RM100. What's a such hotel policy that customer pay n come in just for a walk and cannot use your facilities. If we want to go to beach for a walk, we can choose public beach, we dont even need to pay any cent for it. We went for fun and wished our children to have a playful memory inside the swimming pool. But then the hotel staff's attitude are really make us disappointed. Ans some more a staff stopped my mum to use their toilet somemore. This really make us feel angry and speechless. If u dont allow people to use your facilities without rent your room, then you should mention it clearly before we pay for it, but not after we paid. I hope that the hotel can revise their policy to make sure every customer can have a good nemory in your resort, but not a mad memory. And please review your hotel staff's attitude. How can i paid for it but i even cannot use your toilet. Speechless!!!

5 OI L.
Malaysia
30 december 2015
poor service
Nice scenery, good decoration at lobby
The check in queue is too slow with 1 hour standing n waiting time by customers while only 2 counters opened during peak season of holidays. The rooms were not cleaned properly and well maintained with cobwebs hanging from the ceiling. The power point has no electricity supply. Only 2 bath towels were supplied in each room with no hand towel as well as bathroom floor towel available. The electrical kettle is in faulty with cover opening and can't be closed tightly. The air conditioner is not cold enough though turned to lowest temperature and strongest fan speed. Please improve it to be a 4-star hotel standard. We were real disappointed.

5 Adeline C.
Malaysia
31 december 2015
Expensive and no breakfast included
very near to damai central where we can have our meals with reasonable prices, relaxing & that's about it

7,3 TRACY Y.
Malaysia
09 februari 2016
good
swimming pool
Good

6,7 Leonard B.
Malaysia
27 december 2015
Great place but staff need more training.
Love the sea breeze
I book for 2night but they check in me for 1night n make me walk all the way to reception when they lock me out from the room. They should have emergency phone boot somewhere in the middle of the passage

7,7 Noviana J.
Malaysia
27 december 2015
Good for grouping n fun
The beach,the scenery
Enjoyable n fun

5,7 Leonard S.
Malaysia
28 december 2015
overpriced
Quiet, clean and friendly staff.
Had a pleasant stay. But not given the room which i booked for. Booked for a Seaview room but given a mountain view room.

8 MUHAMMAD K.
Malaysia
28 december 2015
Great Stay At Beautiful Hotel Near Beach
Large room, great pool, friendly staff & they provide cheap menu on Friday & Saturday for guest.

5,7 Jee B.
Malaysia
26 december 2015
my expectations..
none
Not as what i expected as its rated as 4 star resort.. the building and facilities looks like not well maintained and quite old, not value for money.