Tillbaka till hotellinfo

Utmärkt 8,3
baserat på 1722 omdömen

Senaste omdömena

Välj typ av resenär
Utmärkt



baserat på 1722 omdömen
  • Hotellets Skick/Renlighet 8,2
  • Faciliteter 7,8
  • Läge 8,7
  • Bekvämligheter på rummet 8,3
  • Personal 8,6
  • Valuta för pengarna 8,5
  • Mat/Middag 7,6
Sortera efter

Matthew D. från Australien
Ensamresenär
Bodde i 4 nätter i januari 2015
Excellent customer service and location
Customer service, location and breakfast
Small hotel in heart of Hanoi's Old Quarter. Excellent customer service. Initially I was not happy at all with my room, no windows and tiny bathroom with a shower that had no drain - the drain being in the corner of the bathroom. The room was located opposite the breakfast room and just below the kitchen area so, very loud and I didn't sleep well. I raised the issue with management and they immediately offered me a free upgrade to a much nicer room free of charge, which was great. The breakfast was good for a very small hotel with limited size.
Recenserad 31 januari 2015

Thanh D. från Vietnam
Gruppresenär
Bodde i 2 nätter i april 2014
This hotel is in the middle of Ha Noi
Nice food around the hotel
The room is too small
Recenserad 30 januari 2015

THanh T. från Vietnam
Ensamresenär
Bodde i 4 nätter i januari 2015
It s ok
Nothing to say
Really bad
Recenserad 30 januari 2015

Petra G. från Australien
Familj med äldre barn
Bodde en natt i januari 2015
Thaison palace hotel
Super friendly staff, very helpful
It was a good room but there were a few issues with the booking via Agoda (and the hotel's understanding of a family room). It was sorted however, after a length of time. We did transfer to another hotel after 3 days there and they offered to transfer our luggage. Great we thought, yet when it arrived they attempted to bill us for the taxi to transport it. Had we have known this we would have taken it ourselves in the first place.
Recenserad 23 januari 2015

Hristo G. från Bulgarien
Ensamresenär
Bodde i 2 nätter i december 2014
Everything was great!
staff,rooms,breakfast
It's an amazing place, great value for money. Big clean rooms. Great staf!!! One of the best breakfast I've ever had in a hotel. Walking distance to Hoan Kiem lake and bar streets.
Recenserad 22 januari 2015

Natalie R. från Australien
Familj med äldre barn
Bodde en natt i januari 2015
wonderful staff average hotel
Staff, location and breakfast
Recenserad 20 januari 2015

Natalie R. från Australien
Familj med äldre barn
Bodde i 2 nätter i januari 2015
good location
staff, location and breakfast
Recenserad 20 januari 2015

Natalie R. från Australien
Familj med småbarn
Bodde en natt i januari 2015
amazing staff but the hotel.....
amazing staff, great breakfast and good location
The staff are amazing with special mention to Joe. The location is good-close to everything. The breakfast exceptional, but the hotel whilst it looks clean it feels grotty and the showers don't drain properly which leaves an odour. I can't put my finger on any one thing in particular it just feels unsanitary......
Recenserad 20 januari 2015

HERMAN N. från Singapore
Gruppresenär
Bodde en natt i januari 2015
nice hotel with friendly staffs.
location, room and staff
Excellent!
Recenserad 19 januari 2015

Lan N. från Vietnam
Affärsresenär
Bodde en natt i januari 2015
Great hotel
good staff, cozy room and convenient location
very comfortable, cozy and enjoyable
Recenserad 15 januari 2015