Very good 8.0
Based on 169 reviews

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About Svelte Hotel & Personal Suites

Description

Managed under Advent Hospitality Pvt Ltd, this hotel boasts an excellent location with easy access to the city center and the airports. Guests can enjoy non-stop entertainment while shopping and restaurants are abundant within the area. It’s a 25-minute drive from both the domestic and international airports. There are plenty of sites to explore in this vibrant city, including India Gate, Lotus Temple, Red Fort, National Museum, and Rajghat. For recommendations on places to shop, Svelte Hotel & Personal Suites is located within the award-winning Select Citywalk mall. Offering 82 elegant suites, guests are provided with utmost comfort through premium facilities like LCD TVs and high-speed Internet access. Guests can take advantage of the equipped designer kitchenette and enjoy the luxury of cooking their own meals. A boardroom with space for 12 provides an ideal business environment for board meetings, corporate presentations, and small conferences. For recreational activities, guests can take a dip in the rooftop swimming pool or get rejuvenated at the massage center. Svelte Hotel & Personal Suites provides the finest in facilities and amenities.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire

Swimming & soaking

  • outdoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • gift/souvenir shop
  • fireplace
  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers
  • doorman

Business & money services

  • photocopying
  • fax machine
  • printer
  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Hindi
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Policies

The property does not accept bookings with a local Delhi ID.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-7 year(s) Stay for free if using existing bedding.
  • Guests over 7 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 2500 INR
Breakfast Charge (when not included in room rate): 850 INR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 Km
Distance to Airport: 18. Km
Internet Usage Fee: 1000 INR
Number of Floors: 7
Number of Restaurants: 1
Number of Rooms : 77
Reception Open Until: 04:00 PM
Room Voltage: 220
Time to Airport (Minutes): 25
Year Hotel Built: 2008
Year Hotel Last Renovated: 2012
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.9
  • Facilities 5.7
  • Location 9.1
  • Room Comfort/Standard 8.0
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.1

Maria G.
India
July 27, 2016
Awful dont stay here!!!
The cleanliness is disgusting and the service is very bad. Its like they do not care about their guests..

ROHIT G.
India
July 16, 2016
Dirtiest hotel I ever stayed in
I had more expectations for the price tag. Very disappointing. Cleanliness at its worst. Poor maintenance. Staff had no remorse. They were OK with response to awful cleanliness. Food was yet another bad experience. Hotel can't provide a decent breakfast. Worst noisy lobby on floors. Complained of loud music and party in next room at 2 AM. No help by manager. Had to go myself to next room to make it stop.

MOHAMMAD H.
Bangladesh
April 13, 2016
Svelte needs to improve to judge its name
When you pay and stay in Suite, your expectation during stay must be high. Svelte failed to serve by its name; Suites. I had to wait for an hour for their booking/payment confirmations as I booked via Agoda; 3rd party booking. Later they offered me smoking room as I requested but there was not a single ash-tray in a smoking suite; was a real shock for me. Internet charges are not free and criminally expensive, which you expect in suite at least for free. Even after paying for internet, it was down for 5 hours, for which I have been charged. Almost $12 for each day of my stay I paid for internet with very low speed and interrupted service. Toilet was basic and needs improvement. Concierge service, Food in restaurants were very good. Location is great for business traveler. I don't recommend anyone to stay here if you're looking for suite facilities, travelling with family or business. There are hundreds of better options available around in Saket (until Svelte does renovate their facilities and services).

Omer E.
India
April 06, 2016
Svelte Hotel & Personal Suites
Large Rooms with a great location if shopping is your agenda. Below standard in terms of quality for the price you pay.

Parinita K.
Singapore
April 01, 2016
Nice place
Near malls

Ahmad R.
Afghanistan
March 23, 2016
The f
Cleaning Food and View

Pankaj S.
Nepal
February 15, 2016
Not the same Svelte as it used to be before
I came back from Agra and stayed here again from the 6-8 Feb, 2016, because I had already for it. We were a group of 8 people. This time the staff received us well with welcome drinks and good hospitality. The whole group felt good and the room service also improved to some extent. But then, on 7th Feb, not once but twice, I asked the front desk as to what time breakfast would be served the next day. I told them that there should not be any delay because we had to catch an early morning flight. They still said 7am. The next day we went for breakfast at 7:10am and the attendant there said breakfast is not ready yet and starts only at 7:30am. I went back to the front desk and asked again, and front desk said 7:00 am again. So you can imagine how the hotel is being run. Other improvements: 1. Some beds and blankets need to be replaced as they are too old. 2. Frequent electrical problems 3. Staff in front desk are very busy with their heads down working; they need to put someone standing to receive and greet guests in the reception area. That's what all hotels do. In short, this time the stay was kind of OK, but Svelte has still a long way to go to prove themselves as a 4 star hotel.

Pankaj S.
Nepal
February 06, 2016
Not like before...very poor management
location is good
It is not what it used to be before. Very poor management and service. There are many other hotels within walking distance from the mall. You will only spend your time and money fighting with the management for amenities and service. It used to be very good before but not any more. It is more like a 2 star guest house now.

Pankaj S.
Nepal
February 04, 2016
Worst hotel experience
Location
I have stayed in this hotel over a dozen times. It used to be a good hotel with good service. I stayed here in May 2015 for 9 days and it was good. But now, I am here, and to my surprise, I noticed that the management has become very stingy. You will feel you are staying in some cheapy hotel. 1. No welcome drinks. 2. They insist on giving only one room keycard even if you are two people. With a lot of difficulty, they gave me two. 3. The shower hook is broke so they have put a plastic hook to hang the shower. Water leaks. 4. The aircon temp cannot be controlled. 5. No toiletries; you have to keep on asking. 6. Only one pair slippers even when two people are sharing a room. Ask and you get with a lot of pain. 7. You get only two bottles of water; you have to pay for the rest. 8. I ASKED FOR TWO WATER GLASS AND THEY SENT ME ONE. WHEN I ASKED FOR ONE MORE THEY TOLD ME WE CANNOT PROVIDE MORE THAN ONE. WITH MUCH DIFFICULTY THEY PROVIDED ME ANOTHER ONE. 9. No ironing board. 10. No coffee. 11. No bathrobes. 12. Staff don't carry a smile. You don't feel the welcoming warmth. To conclude, it is not worth spending money here. For sure, some change has happened within the management and hence all this stingy behavior. I have to stay again from 6-8 Feb as I paid in advance and I am with a group occupying 4 rooms. But after that, I am never going to stay here unless they really show me they can improve. Every single group member started cursing me for highly recommending this hotel. I do not have time for writing all this, but it is so upsetting that I felt everyone should know.

daljit P.
India
January 20, 2016
overpriced
location
except for location there was nothing good about the hotel

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