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Very good 7.5
Based on 96 reviews

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About Swan Garden Hotel

Description

Well-positioned in Masai, Swan Garden Hotel is the ideal point of departure for your excursions in Johor Bahru. Only 37 KM away, this 2-star hotel can be easily accessed from the airport. Also within easy reach are Regency Specialist Hospital, Hien Tian Meow Temple, Octville Golf & Country Club.

Offering hotel guests superior services and a broad range of amenities, Swan Garden Hotel is committed to ensuring that your stay is as comfortable as possible. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, Wi-Fi in public areas, car park, meeting facilities, family room.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), air conditioning, wake-up service, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the Swan Garden Hotel the perfect base from which to enjoy your stay in Johor Bahru.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park

Food & beverage

  • restaurant
  • coffee shop

Cleaning services

  • laundry service

On-site facilities

  • family room
  • elevator
  • executive floor

Business & money services

  • meeting facilities
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Policies

  • Minimum age of guests is: 18 year(s).
  • Guests over 18 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 10 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 23 KM
Distance to Airport: 37 KM
Number of Bars: 0
Number of Floors: 2
Number of Restaurants: 1
Number of Rooms : 103
Time to Airport (Minutes): 42
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.5
  • Location 7.8
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.9
  • Food/Dining 6.4

7.2 Zuraiza B.
Malaysia
June 14, 2016
satisfying short stay
everything is OK

8 norsyakirah Y.
Malaysia
June 09, 2016
Nice shoplot hotel
The hotel under renovation during my stay. The staff is polite but not so chatty. Location is good, surrounded by shops, restaurant such as steamboat restaurant, starbuck, mcd, nasi kandar, some chinese kopitiam etc. And also walking distance to tesco.

6 Michael M.
United States
May 23, 2016
Needs some tweaking
Facilities are pretty updated. The atmosphere in the lobby and bistro are pretty nice, and so are the hallways. Elevator works well. Hope that it's a short walk to your room, because some of he hallways are stifling hot. The room was comfortable with a nice view, considering the location. It was bright, and the furnishings were comfortable. The dealbreaker for us was the air-conditioning. It took more than an hour to get the room to the point where were were not sweating, and we live in SE Asia. Like most rooms in Malaysia, the aircon doesn't come on until you put your door key in the receptacle next to the door. It was a cloudy day, so I imagine it would take even longer to get the room to a comfortable temperature on a hot, sunny day. The bathroom was clean and had good working fixtures, good water flow in the shower, and acceptable temperature control. Walls in the bedroom definitely need to be be painted, as there were scuffs and marks all over. Breakfast was limited, but good. If the price was about $10 or RM40-50 lower, I'd say this was a good deal. But not at the cost we paid $48.61 for a king suite with breakfast. The clerk at the front desk tried to get the WiFi working, but we were never able to log on.

4.8 Tan M.
Malaysia
May 21, 2016
Bad facilities
No slipper to shower, shower room not even got one compartment for us to put our stuff, have to put on the floor, no cup for boiling coffee. Toilet bowl have to built into the shower room, no need to run in and out.

6 Samir A.
Singapore
May 16, 2016
Business Travel
convenience and affordable

6.4 Mohd A.
Malaysia
May 09, 2016
Crap for RM 200
WIFI did not work, breafast is like you eating in a school canteen. They should provide more. It is human who stay in the hotel, not maggots

8.4 Murni M.
Malaysia
May 01, 2016
Walking distance to shop
Good choice,near all local store and shop,24hrs mcd and kfc near by

8.4 Shi L.
Malaysia
April 12, 2016
Value for money and good location
Value for money, convenient as Today's Market and Tesco are nearby, breakfast provided.

8.4 Shi L.
Malaysia
April 12, 2016
Value for money
Good location and breakfast provided.

4.3 Andrew P.
Malaysia
March 31, 2016
Over rated reviews
Location just because I have a meeting there the next day
Room was clean in general. Noise from the club nearby could not be heard so that was a plus. The air conditioner was very underpowered so I didn't get a good night's sleep. It felt way too warm. The staff don't speak much English not are they trained in hospitality. There were no towels in the bathroom; a very big oversight in my opinion. It's way overpriced for a place in its class. There is so much competition at that level I am surprised they are still in business


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