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Swiss-Belhotel Harbour Bay

Jl. Duyung, Sei Jodoh, Batu Ampar, Batu Ampar, Batam Island, Indonesia (Show on map)

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"Staff service..hotel location..and also nice room ..."

  • Zi, Singapore
  • June 28, 2015
  • Area: Batu Ampar
  • Rooms : 179
  • Free Wi-Fi

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Room Types
Deluxe Flexi Rate with Breakfast
Deluxe Saver Rate - Save 10 percent off with Breakfast
Deluxe Super Saver Rate - Save 15 percent off with Brea
Deluxe Early Bird Saver Rate - Save 20 percent off with
Grand Deluxe
Grand Deluxe
Grand Deluxe Flexi Rate with Breakfast
Grand Deluxe Saver Rate - Save 10 percent with Breakfas
Grand Deluxe Super Saver Rate - Save 15 percent
Grand DeluxeEarly Bird Saver Rate - Save 20 percent wit


When would you like to stay at this hotel?

Features of Swiss-Belhotel Harbour Bay

24-hour front desk

24-hour room service


business center

car hire

car park

coffee shop



express check-in/check-out

laundry service

luggage storage

meeting facilities


room service

safety deposit boxes

smoking area

Sports and Recreation

fitness center





free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken




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For travelers who want to take in the sights and sounds of Batam Island, Swiss-Belhotel Harbour Bay is the perfect choice. The hotel is ideally located in the central business and commercial district, only 30 minutes from Hang Nadim International Airport and 35 minutes to Singapore by high-speed ferry from Harbour Bay Ferry Terminal, which is a five-minute walk from the hotel building. Harbour Bay Shopping Center is situated adjacent to the hotel, providing a shopping mall and nightlife entertainment such as bars, pubs, Titanium music lounge, Blitz Cinema, KTV, as well as seafood and Italian dining restaurants. The city center is merely two kilomters away. Also within easy reach are Batam Lucky Plaza and Nagoya Hill Shopping Mall. For travelers who want to take in the sights and sounds of Batam Island, Swiss-Belhotel Harbour Bay is the perfect ... see more
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-6 year(s)
Stay for free if using existing bedding.

Guests over 6 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
2. Km

Distance to Airport
15. Km

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Reception Open Until
10:00 PM

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Recent customer comments

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from 1278 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1278)
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Zi Q. Couples Singapore, June 28, 2015
Nice hotel and nice service ..we are very enjoy !!

Staff service..hotel location..and also nice room
Yin S. Couples Malaysia, June 28, 2015

Staff service
Ok but upset with stain mattress and pillow case
Shi Y. Families with older children Singapore, June 28, 2015
Great hotel but need further improvement

Location, comfort & best value for money
This is my favorite hotel in Batam but it's quite disappointing that their towels are often smelly & are with stain. They really need to improve on this aspect to make their guests feel comfortable.
Barry H. Couples New Zealand, June 27, 2015
Walk from ferry terminal 4-5 mins

location, food, wifi
Comfortable, congenial, quiet and restful.
Chew W. Families with young children Singapore, June 26, 2015
Short staycation at Swiss Belhotel

Affable staffs , near to ferry terminal spacious room
It was an enjoyable stay at Swiss Belhotel , the grand deluxe room is spacious for my kids to run about .Checked in was a breeze n definitely we will be back again .
Sing F. Families with older children Malaysia, June 25, 2015
Stay at Batam Swiss BelHotel Harbour Bay

breakfast food, cleanliness, location close to ferry teriminal
Generally it was good & relax stay. Food for breakfast is great & many choices; Wifi is available at room; swimming is very small & water is slightly salty ?
Wang K. Couples China, June 24, 2015

Security was excellent, the wide variety of food available for breakfast was lovely, staff service was top-notch.
We were able to check in well before the stated check-in time, and the process was quick and professional. Do take note that they accept deposit even in SGD. The very first grand deluxe suite that we were given was room 500, comes with very clean interior and bathroom. The view from that roomwas fantasic, overlooking the harbor. Unfortunately, this room is located next to the lift lobby. For the very first night, we noticed a beeping soud coming from the emergency stairs next to the lift. As a result of this constant beeping sound, we found it difficult to fall asleep. The next day, after bringing up this issue to the front desk, they gave us a room change very swiftly. We really appreciated their swift response. The room, 503, was not as clean as the first room that we were given. Furthermore, the view from the window was the facade of the hotel. Nevertheless, we could sleep well after that. Overall, the stay was very lovely.
Siew M. Groups Singapore, June 21, 2015
good location and good place to relax

good locatio
Comfortable and feel safe
Xingxia C. Groups Singapore, June 21, 2015
New & convenient hotel! Near to ferry terminal!

Good service/ clean / convenient
Friendly hotel staff who attended to us with smiles on her face ! As the check in was slightly delayed, she offered us to check out late at 2pm instead of 12pm :) overall service is good and hotel location is just a walk away from harbour bay ferry terminal. On buffet breakfast, there is a wide variety of food choices and even a station to squeeze fresh fruit juice! Will Recommend this place to stay over and chillax since there isn't much to shop in batam anyway!
Vernon S. Solo travelers Singapore, June 21, 2015
Everything you need is at Harborbay

Location, staff, mattress
This is my 3rd or 4th stay there. As usual, staff are very friendly and helpful. Rooms are well furnished and everything looks clean and well maintained.
< Previous page 1 - 10 of 1278 reviews Next page >

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Customers like this hotel for:
Area recommended for:
  • nightlife
  • restaurants
  • shopping
Distance to airport:
  • Hang Nadim Airport (12.8 Km)
Customer comments:
  • "Beautiful beach" , "Beautiful views" , "Comfortable and clean rooms"
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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