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Customers like this hotel for:
    Area recommended for:
  • shopping
  • spas
    Distance to airport:
  • Hang Nadim Airport (12.8 Km)
    Customer comments:
  • "Beautiful beach", "Beautiful views", "Comfortable and clean rooms"
    Top nearby attractions:
  • Batam Lucky Plaza (1.3 Km / 16 min walk)
  • Ferry Terminal (1.4 Km / 17 min walk)
  • Nagoya Hill Shopping Mall (1.7 Km / 21 min walk)
  • Waterfront City Ferry Terminal (10.0 Km)

Note: Distances are measured as a straight line.

Swiss-Belhotel Harbour Bay

Jl. Duyung, Sei Jodoh, Batu Ampar, Batu Ampar, Batam Island, Indonesia (Show on map)

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"Excellent staff services. Good buffet breakfast spread and..."

WEI, Singapore November 24, 2015
Front side

Features of Swiss-Belhotel Harbour Bay

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • elevator
  • express check-in/check-out
  • laundry service
  • luggage storage
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area

Sports and Recreation

  • fitness center
  • garden
  • massage
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Indonesian

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Hotel Description
For travelers who want to take in the sights and sounds of Batam Island, Swiss-Belhotel Harbour Bay is the perfect...see more For travelers who want to take in the sights and sounds of Batam Island, Swiss-Belhotel Harbour Bay is the perfect choice. The hotel is ideally located in the central business and commercial district, only 30 minutes from Hang Nadim International Airport and 35 minutes to Singapore by high-speed ferry from Harbour Bay Ferry Terminal, which is a five-minute walk from the hotel building. Harbour Bay Shopping Center is situated adjacent to the hotel, providing a shopping mall and nightlife entertainment such as bars, pubs, Titanium music lounge, Blitz Cinema, KTV, as well as seafood and Italian dining restaurants. The city center is merely two kilomters away. Also within easy reach are Batam Lucky Plaza and Nagoya Hill Shopping Mall.
Hotel Policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (1410)

Business travelers (242)

Couples (598)

Solo travelers (133)

Families with young children (163)

Families with older children (68)

Groups (206)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1410)
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WEI L. Couples
Singapore, November 25, 2015
The best hotel I had stayed in Batam

Excellent staff services. Good buffet breakfast spread and value for money roo.
I had truly enjoyed my stay and as I was celebrating my birthday there due to short leave available. I was given a surprise by the hotel for a cake was served to my room on my birthday. Also when check in and check out, the procedures was quick and clear. Staff by the name of Juwita was excellent and her command of English had impressed me. I will strongly recommend my friends and whoever to choose this hotel in Batam. Breakfast buffet was good and they take the effort to change some menu. My next visit to Batam will definately be Swiss belhotel harbour bay.
Arokia A. Couples
Singapore, November 23, 2015

Tan C. Business travelers
Singapore, November 25, 2015
clean and nice hotel

clean, location and food
pleasant and good staff
Chong F. Solo travelers
Singapore, November 19, 2015
Good location but nothing to do around

Location, location, location
It was my second time here. It is super close to the ferry terminal. Nothing much to do around the hotel. The shops are still mainly empty in the mall next to the hotel..
See M. Groups
Singapore, November 17, 2015
Nice trip, reasonable food avail and service good

Near to Ferry point, surround with supermarket and food areas.
Except Wi-Fi not functioning well. Breakfast spread pretty good however the food are cold. Staff really good in terms of service level. Swimming Pool extreme small.
Perez L. Couples
Singapore, November 09, 2015
Great service, cheap supermarket beside

Cheap supermarket, 2-3 good restaurants nearby, good service
The service staff was really helpful - always ready to greet, introduce their restaurants, and also helped with my ferry change-of-booking. The hotel buffet was value for money, and the supermarket next door to the hotel is cheaper than most supermarkets in other Malls. Only drawback is that the shopping centre next door isn't doing well, so a lot of shops have closed down.
chew C. Groups
Singapore, November 10, 2015
Room for improvement

Hotel is clean ... Stuff is friendly ..... Lobby look grand
Stuff is kind .... Place is clean ... But hotel give only one key card to the guest when ask for one more key card need to pay extra which make it quite inconvenient for guest as the room need key card to activate electricity and the lift need key card to access.... If one guest Want to go Swimming and another guest Want to stay at room it make it impossible
Nur S. Couples
Singapore, November 07, 2015

Covenient, good service and comfortable
Very pleasant. I'm a regular so everything's good!
Gin C. Business travelers
Malaysia, November 20, 2015
Impressive Hotel

Location near to the ferry terminal, food, shopping mall nearby
One of the best hotel I have stayed in Batam. Will definitely come back.
Hsiih M. Groups
Malaysia, November 09, 2015
Great Accommodation

Staff Services, Breakfast, Location

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