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Swiss - Garden Beach Resort Damai Laut

Persiaran Swiss-Garden, Jalan Damai Laut, Teluk Senangin, Off Pangkor, Lumut, Pangkor, Malaysia 32200 (Show on map)

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Area: Lumut Number of Rooms: 300

Recent customer reviews

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Pleasant

6.5

based on
107 reviews

Value for Money
6.6
Location
6.2
Staff Performance
6.6
Hotel Condition/Cleanliness
6.5
Room Comfort/Standard
6.9
Food/Dining
6.4
Groups (107)
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Susan H. Groups New Zealand, September 4, 2014
Terrible all round - left a day early
2
This customer has only rated this hotel and has not submitted any comments.
Tun M. Groups Malaysia, July 24, 2014
Friendly staff

View, location and staff
8.3
Okay
Han P. Groups Malaysia, June 19, 2014
Near beach

swimming, relax, food
5
close to beach, far from town, suitable if not going out from hotel, the hotel quite old, not as clean as other hotel i stay in this trip, not recommended unless renovated
Shoba M. Groups Malaysia, May 4, 2014
Relaxing but very far in and poor dining choices

Quietness, Luscious greens & Beach
5
The environment was beautiful and serene, but it's very far away from the bus station/jetty. We spent RM100 on cabs to travel to the Hotel & Station. The outdoor dining area is full of flies at all times. We spent RM63 on the buffet dinner, which had very limited choices (that price in KL we'd get a better spread). The breakfast spread was way better than dinner. Bathroom had a old look with slight stains on the tub. The air-conditioning was very poor at 10 degree Celsius (the min)tht we were literally sweating in the middle of the nite. Otherwise the room was pleasant enough with nice view. Wifi only at lobby. This place is good for families who wish to spend quiet and quality time.
Sandra L. Groups United Kingdom, March 31, 2014
Great beach resort ideal for weekend break

Lovely swimming pool; great long beach; friendly attentive staff
8.3
An easy three hour drive from Penang across the new bridge. The reception staff were attentive and efficient; rooms were spacious and cool; BBQ at the beach bar was excellent with good variety of seafood; the newly opened club lounge provided one of the best Malay dinners I have eaten in six years. Very relaxing and will go again.
Hijjas K. Groups Malaysia, January 17, 2014
relaxing

location, quiet, nice beach
6
Gan M. Groups Malaysia, December 25, 2013
the environment is good but far away from city

nature environment, quite surrounding, staff
6.3
Alan N. Groups Malaysia, December 22, 2013
Poor service

nice garden, proximity to beach and great swimming pool
5.3
Booked 5 rooms, but was given only 1 room at 3.30 pm even though it was late. The oher 4 rooms were only ready at about 3.45 pm. There were no bath towels and toilet rolls in the 5 rooms. One room had a defective air-conditioning system. After complaint made to hotel staff 3 times, only a room change was made. The towels and toilet rolls were given only after 1 to 2 hours of constant reminders to housekeeping. Also after purchasing WiFi for one room, the Wifi was only activated 1 hour late after complaint was made to the counter. Moreover, the WiFi was only given for 1 user instead. Not user friendly WiFi. Overall, it was quite a frustrating experience for us.
Tan O. Groups Malaysia, December 8, 2013
bad staff service

average at best
4.7
I was booking 2 room, the staff said 1 room is prepared but another room is not ready yet, thus we decide wait at another room first, we wait for 3 hours but the room is still not prepared yet, when I go to reception and ask, it turn out they forget about it, and only start preparing the room. another thing is when we try to rent the BBQ places, not only the place is expensive, but also they didn't prepare anything except the BBQ net and BBQ table, you need to prepare all the rest BBQ equipment yourself, which is very unacceptable especially they charged for premium price. also, the restaurant inside taste average but charged at very expensive price
Chun Y. Groups Malaysia, November 3, 2013
It's a relaxing stay in the hotel

Close to the beach; serene & nature; nice sea view
6

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Customer Reviews - Swiss - Garden Beach Resort Damai Laut, Pangkor

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