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Swiss-Garden Beach Resort Kuantan

2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, Kuantan, Malaysia 26100 (Show on map)

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"private beach, services offered, interior design..."

  • Chee, Malaysia
  • June 28, 2015
  • Area: Beserah
  • Rooms : 304
  • Free Wi-Fi

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Room Types
Deluxe Room
Deluxe Room- With Breakfast
Deluxe Room
Executive Deluxe Room
Executive Deluxe Room With Breakfast
Premier Deluxe Room With Breakfast
Executive Deluxe Room
Premier Deluxe Room
Studio Room
Studio Room With Breakfast
Family Room
Family Room With Breakfast
Executive Suite With Breakfast
Executive Suite Room


When would you like to stay at this hotel?

Features of Swiss-Garden Beach Resort Kuantan

24-hour room service

airport transfer



business center

car park

coffee shop



family room

laundry service

meeting facilities


poolside bar


room service

safety deposit boxes


shuttle service

smoking area


Sports and Recreation

children's playground

fitness center

games room

kids club


outdoor pool

pool (kids)



tennis courts


free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking

Languages Spoken




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Ideally situated on the pristine white sandy beaches of Balok Beach, this hotel is just off the charming east coast town of Kuantan. Swiss-Garden Beach Resort Kuantan provides luxurious accommodation with 304 well appointed and furnished rooms complemented by natural surroundings. Bordered by lush tropical greenery and unspoiled nature, the azure waters of the South China Sea greet you as you head down to the beach. Dining options include the Garden Terrace, Swiss Deli at the Blue Chip Lounge, Malibu Fun Pub, and the Blossom Chinese Restaurant. This charming resort is also equipped with an outdoor Jacuzzi and modern banquet and conference rooms. The Samsara Spa is the perfect way to indulge in some much needed pampering. Please enter your dates on our secure online booking form to make a reservation at Swiss-Garden Beach Resort Kuantan. Ideally situated on the pristine white sandy beaches of Balok Beach, this hotel is just off the ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Must use an extra bed

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Breakfast Charge (when not included in room rate)
41 MYR

Check-In From
03:00 PM

Check-Out Until
12:00 PM

Distance from City Center
15 km

Distance to Airport
25 km

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Reception Open Until
12:00 AM

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Recent customer comments

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from 2611 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (2611)
Sort by:
Kenneth Y. Families with young children Malaysia, June 30, 2015
Room for Improvement

Location, Comfort, Cleanliness
At first I thought WIFI is chargeable to room guest, after confirmed with the front desk, WIFI service is complimentary for room guest, it is a bit of confused because in all the flyer and booklet, it is still stated chargeable. In term of WIFI speed, it is terribly slow. As for the Tupai Kid Club, most of the facilities are old, it is time to replace with the new one.
Chee W. Couples Malaysia, June 28, 2015
A price worth paying

private beach, services offered, interior design
Yip Y. Couples Malaysia, June 27, 2015
Comfy & Affortable

Comfortable, nice location & nice view
Chad K. Solo travelers United States of America, June 26, 2015
Best hotel available

service, bar, pool
After motorcycling around the inner Highlands for several days this Hotel was a WELCOME upgrade from the typical Malaysian offerings. i only had better in KL. Would stay here again if I ever make it back to the East Coast.
Joseph K. Families with older children Singapore, June 23, 2015

It has a jacuzzi, pool and near to the beach. Restaurants located at a convenient location. Friendliness of the staff
It was an excellent experience and looking forward to our return trip holiday ay Swiss Garden Kuantan again
Edward L. Families with young children Singapore, June 22, 2015
Great holiday for family

Confortable, spacious room
Great seaview, very nice and private beach with soft sand. Helpful staff, short drive to shopping area.
Andrew T. Families with young children Singapore, June 20, 2015
Over-price, poorly maintained

Spa, spa, spa
The quality of the rooms were disappointing. It is always the small things that matter. We booked two rooms - the safe in one wasn't working and the fridge in the other wasn't working - the thermostat knob in the fridge was broken off. We called about the safe and they changed the safe. Of course, I was wondering as part of the cleaning process, don't they check the safe and whether the fridge had a temperature knob? One of the light switches also fell of when we touched it. The other thing was the spa pool. On the first day we went there, the spa pool was only half filled. That evening after dinner I noticed that the spa pool was fully filled so I looked forward to going in the next day. When I went down after breakfast - it was half full again. I asked the towel booth staff and they said that they were going to leave it like that because it was going to rain - it did not rain for the next two days!! I called the reception to give the same feedback and they spa pool remained unfilled! Other than that, the general facilities were not well-maintained and the staff were not friendly at all. It was over-priced and we will not recommend this hotel to anyone. Unfortunately, I think the other hotels nearby isn't much better.
Saik Y. Families with young children Singapore, June 15, 2015
Buffet Breakfast Dissapointing

Beach and Pool
Overall the hotel was good but we were utterly disappointed with the breakfast. Need improvement on this area.
Mohd I. Families with older children Malaysia, June 14, 2015
Fairly good

location; foods; beach
Seow Y. Families with young children Malaysia, June 13, 2015
Good place to relax and for family togetherness

Beach,location, value for money
Reasonably acceptable the services provided
< Previous page 1 - 10 of 2611 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • Muzium Negara
  • Countryside tour
  • Nature Walk

Just 8 minutes from Kuantan town, Swiss-Garden Resort, Kuantan is accessible from Kuala Lumpur via the scenic Kanak Highway. Sightseeing delights include popular tourist spots such as The Pekan Gold Mine, the natural Pancing Caves, the Sungai Lembing underground tin mine, the Turtle

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Hotel Area: Kuantan City

Customers like this resort for:
Area recommended for:
  • beaches
  • family fun
  • restaurants
Distance to airport:
  • Sultan Haji Ahmad Shah Airport (22.1 Km)
Customer comments:
  • "Beachfront location" , "Good price" , "Heated pool" , "Spacious & clean rooms"
Top attractions in the area:
  • Baluk River (5.1 Km)
  • Institute Latihan Perindustrian Kuantan (6.2 Km)
  • Wisma KPC Building (8.7 Km)
  • Lembaga Pelabuhan Kuantan (8.7 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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