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Swiss-Garden Beach Resort Kuantan

2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, Kuantan, Malaysia 26100 (Show on map)

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Area: Beserah Number of Rooms: 304

Recent customer reviews

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Good

7.2

based on
2474 reviews

Value for Money
7.1
Location
7.5
Staff Performance
7.3
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.8
All reviews (2474)
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Ramdzan Y. Solo travelers Singapore, September 8, 2013
It was a relaxing and rejuvenating stay

The ocean view, the spa facilities and great breakfast.
8
The air-con in the room was rather weak, called in to inform, but was told they had a major power failure. Issue was resolved aft we left for dinner but got back to a rather still weak air conditioning system. But the sea breeze made up for it.
Awalan A. Families with older children Malaysia, September 8, 2013
not a so nice stay

I am struggling to figure out even one
4.7
Hai P. Couples Malaysia, September 6, 2013
Average and can be considered to revisit

Sea View, facilities
8
The stay is acceptable but there is not much of activities as night.
Jia H. Couples Malaysia, September 6, 2013
relax

beach, big swimming pool, seaside
5.7
Yee C. Business travelers Malaysia, September 6, 2013
an old hotel, need refurbishment

near to beach
5.3
definitely this hotel need renovation. the furniture is too outdated and a bit creepy when staying alone. still prefer the hotel with carpet and floor without sand.
Yusmadi J. Families with young children Malaysia, September 1, 2013
Recommended for its beautiful beach only

swimming pool. beautiful public beach.
5.3
Poor customer service. I have requested for additional face towel but never been delivered. The car parking is not adequate to cater for peak season. We have problem with blocked/overflow toilet in our room which was repaired after 2 calls
Natasha N. Families with young children Malaysia, September 1, 2013
The hotel is unable to take a full house load

Next to the beach
3.3
Check in took a long time, sea view is just pool with partial sea view, breakfast was a mess with spills on the buffet tables, room was tad dirty. We were there on a Saturday and there's no way they could handle a weekend crowd.
Lim S. Couples Malaysia, September 1, 2013
Checkin slow , room service slow , furnitures old

Room chair broken make me fall down in room number 8438 very bad .
6.3
Disappointed with the checkin take long time , room number 8438 the small chair one of the leg broken also never repair so make me fall down , ask for bath dowels also take long time , but the room price is very high .
Shahirrul H. Families with young children Malaysia, September 1, 2013
acceptable with no big issues

"kampung" environment, Beach and Local Food
6.7
Room and hotel environment good except for limited parking space and poor restaurant staff service (need to call staff for menu even with few patrons, worst things we haven't receive our drinks until our meal finish, and a few others table to, even after 2 times reminded. Around 7pm on 31st Aug 2013)
Nik M. Families with young children Malaysia, September 1, 2013
OK

Beach, Swimming Pool, Breakfast
7.7
Cozy, delightful, enjoyable, Cozy, delightful, enjoyable, Cozy, delightful, enjoyable, Cozy, delightful, enjoyable, Cozy, delightful, enjoyable, Cozy, delightful, enjoyable,

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Customer Reviews - Swiss-Garden Beach Resort Kuantan, Kuantan

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