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Swiss-Garden Beach Resort Kuantan

2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, Kuantan, Malaysia 26100 (Show on map)

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Area: Beserah Number of Rooms: 304
Free Wi-Fi

Recent customer reviews

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Good

7.3

from 2628 reviews

Value for Money
7.1
Location
7.5
Staff Performance
7.3
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.8
All reviews (2628)
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Hisham A. Business travelers Malaysia, February 7, 2014
Overnight stay

Great breakfast spread
7.7
Overnight stay due to work, and slept the whole night away. Excellent breakfast though.
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Esvina L. Couples Malaysia, February 5, 2014
Nice beach with comfortable room

Beach, Comfort and Quiet
7.7
Enjoyable stay with comfortable surrounding and clean rooms. Plus point is definitely the beach as it was beautiful and quiet. Perfect place for a couple retreat and the spa was also very relaxing. Has a great time there and would definitely return in the future
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Wong S. Families with young children Malaysia, February 5, 2014
very nice hotel

bed is comfortable, nice swimming pool, friendly staff.
7.3
very nice hotel, friendly staff, fast check in and out, nice swimming pool, beach is clean, hotel bedroom is comfortable.
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Cheng K. Families with young children Malaysia, February 4, 2014
wonderful holiday with family

room is nice, swimming pool clean, close to beach & the beach is clean as well
7.3
I am booked 3 family units. Only 1st day is unhappy due to delay in check in, i was waiting for 2 hours (2.45pm to about 5 pm) in order to get the 3 rooms ready. When we check in few things are spoil (table lamp, hairdryer), & room service is incomplete (no floor map, no bath towel, no mineral water in 2 out of 3 rooms). But after we make a call to service center, all things are fix in half an hour. Wifi is slow and limit to user, hope this can be improved. Overall is still fun and enjoy my family trip in Swiss Garden.
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Cheng K. Families with young children Malaysia, February 4, 2014
Have good relax & family fun trip

Toilet & Pool clean, Quick custimer service respond, Room comfort
7
Overall is fun. Just unhappy on delay in check in about 2 hours time. WIFI is slow & limit to user, this should be improve as other hotel is unlimited to all customer.
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Ho S. Families with young children Malaysia, February 4, 2014
Nice , enjoying

good service, comfortable
10
Stuff in good attitude, good environment stay here
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Gan W. Families with young children Malaysia, February 3, 2014
Comfortable but dirty.

Location, room and facility are quite good.
6
Comfortable but dirty, cups are not washed. Floor is very dirty. Children game room is provided but not well maintain.
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Al A. Families with young children Malaysia, February 3, 2014
Disappointing

close to the beach, beach was clean, nice breakfast
5.3
Read good review so I gave it a try. I was disappointed. Will not stay here again
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Asri Y. Couples Singapore, February 3, 2014
Good BEach Side Hotel

Near Beach, Service and Pool
6
Good stay for beach/pool vacation. Restaurant food was OK and breakfast was good. Coincided with corporate events can get a little bit noisy from the activities nearby.
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Nur K. Families with young children Singapore, February 2, 2014
Sun sand and sea fun in Kuantan!

Beach, sunset, sunrise, food
7
It was pleasant. The rooms could do better with better interior design directions. The lobby could probably go for a facelift! Time to change the interior design of the lobby!
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Customer Reviews - Swiss-Garden Beach Resort Kuantan, Kuantan

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