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Swiss-Garden Beach Resort Kuantan

2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, Kuantan, Malaysia 26100 (Show on map)

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Area: Beserah Number of Rooms: 304

Recent customer reviews

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Good

7.2

based on
2376 reviews

Value for Money
7.1
Location
7.5
Staff Performance
7.3
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.8
All reviews (2376)
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Koh V. Business travelers Malaysia, August 15, 2014
Great beach

View, beach and serenity
7
Overall it was a good place to unwind. The beach look great and the swimming pool too. The room is clean and comfortable.
Ngee K. Business travelers Malaysia, August 13, 2014
Value for money

Room pool food
8
Great.
Seng Y. Families with young children Malaysia, August 10, 2014
Excellent stay and value for money

VAlue for money, nice beach and friendly staff
8
It was a great stay for my family and kids. Staff were friendly, great beach and the food are not too bad for its price. The pool could use some upgrades to cater more for the kids like slides and etc. But overall an amazing stay.Better than paying RM500++ to stay in Avillion.
Muzaffar A. Families with young children Malaysia, August 10, 2014
Good Hotel but for the Staff and Late Check in

1.The beach is suitable for families, very shallow unlike in Hyatt. 2. Refurbished rooms 3. Closeness to town and Pak Su Seafood
8
1.The beach is suitable for families, very shallow unlike in Hyatt. 2. Refurbished rooms 3. Closeness to town and Pak Su Seafood but to only allow you to enter the room at 5pm is ridiculous,
Vitya V. Couples Malaysia, August 10, 2014
Pleasant and relaxing stay

Relaxing environment, friendly staff, clean rooms
8
When we arrived at the hotel, our room was not ready and we had to wait about half an hour for our room. Given our wait, the Management upgraded our room without any hesitation. All in all, we had a great stay at the hotel, the facilities and environment were greatly conducive for a weekend retreat away from the busy city.
Kennedy D. Families with young children Malaysia, August 10, 2014
Great hotel for family with young children

Plenty of activity for the family, good buffet breakfast and dinner, good location.
8
Hotel is clean and well maintained for a old hotel.
Deborah Y. Couples Malaysia, August 10, 2014
Great place for a short getaway

Great resort, good variety of facilities, relaxing location and nice beach
6.7
The room was really spacious and comfortable. There was also a good variety of facilities for guests. The only negative I had was that breakfast hour was really packed and had to be moved to the ballroom to have our breakfast and was told that it's similar to the actual buffet spread in the restaurant but noticed that certain things were missing. Other than that, the resort is great to go to for a quick getaway from KL
Ivan E. Families with young children Malaysia, August 8, 2014
Nice sea view hotel

Nice lobby, Big swimming pool & good breakfast.
6.3
Hotel staff no well training, can't give correct answer, request 1 large bed given me 2 single bed.... after 6 hours and few time complaints... then arrange for change room..... the executive room grass door can't lock... other room guest can easy to come in (if they know).... The sea view is nice but the big swimming pool is a bit dirty (child pool is the most dirty) my baby just swim 10 mins then we leave the pool site. Hopefully they can improve their service and quality.....
Ric G. Couples Malaysia, August 6, 2014
Clean and overall good

cleanliness, view , beach
7.7
Chosen to visit Kuantan on off-peak season to avoid peoplesss around the towns. Chosen to stay with swiss garden because of its beautiful beach at the back of the resort. the sand there are whiter and finer than the one in teluk chempedak. only a 15 minutes drive you'll get to teluk chempedak from the resort and only 10 minutes drive to the town. The hotel are clean and standard with friendly staff on duty . good experience with swiss garden
Steven F. Business travelers Singapore, August 5, 2014
appaisal

food ambience location
3.7

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Customer Reviews - Swiss-Garden Beach Resort Kuantan, Kuantan

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