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Swiss-Garden Beach Resort Kuantan

2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, Kuantan, Malaysia 26100 (Show on map)

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Area: Beserah Number of Rooms: 304

Recent customer reviews

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Good

7.2

based on
2472 reviews

Value for Money
7.1
Location
7.5
Staff Performance
7.3
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.8
All reviews (2472)
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Noor A. Families with young children Malaysia, December 22, 2014
Awesome

Room very spacious and clean, good food and excellent staff
10
The staff are friendly and very helpful.. The facilities are good especially for young children, they have game room to cater for kids. The swimming pool is very clean..
Salmi F. Families with young children Malaysia, December 21, 2014
Great location with comfortable room

Food,room,location
8
Enjoyed my stay in Swiss Garden.Might want to repeat the stay after this.
Kamaruzaman S. Families with young children Malaysia, December 19, 2014
Pleasant and wonderful stay!

Hotel condition, room comfort and friendly staff
6.7
It was a wonderful stay although it was raining cats and dogs when we were there. My kids loved the pool, my wife loved our room which was facing the pool! However, breakfast selections were poor.. We had almost the same dishes for two consecutive days.. :( Definitely needs improvement.
Benjamin T. Families with older children Singapore, December 15, 2014
Disappointment

The Cafe Manager. Good staff
6.3
Constant furniture dragging thru out stsy even upto past midnite. Couldnt sleep thst nite .Sunday14 Dec. Complaint to front desk but they couldnt pin point shource. Reply was no occupants above. Must be haunted was my frustrated retort. Internet unstable yet hv to pay for it. Quality resorts give guest free internet connections. SGR charge n limit access per appliance. Room cleaners dont even clean WC and replenish roileteries. Will not stay there ever again. Simply not even worth a nite.😨😱
Faeiza B. Families with young children Malaysia, December 14, 2014
Nice place for relax

location, near the beach, swimming pool
7.7
Pleasant one night stay. I love being located at the ground floor. Easy for children to enjoy the swimming by the beach or in the swimming pool.
Lydia A. Families with older children Malaysia, December 14, 2014
Swiss Garden Kuantan

1. Friendly staff 2. Nice & clean beach 3. Good place to stay for short break trip
7
Good
Asri Z. Families with young children Malaysia, December 13, 2014
Poor experience

1. Location near the beach; 2. Game room for children; & 3. Good location
6.7
It was a peak period and even finding a parking lot is a big hassle. Reception is understaff at peak hours and staff attending customers are poker-face and not so friendly.
Suzanawaty O. Families with young children Malaysia, December 13, 2014
nice beach hotel

good location, good service and nice food
7
Mohamed Z. Families with young children Malaysia, December 13, 2014
good hotel. defenitely will come back.

location room and price.
10
We had a good time.
Nur F. Couples Malaysia, December 12, 2014
ok good & best
10
This customer has only rated this hotel and has not submitted any comments.

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Customer Reviews - Swiss-Garden Beach Resort Kuantan, Kuantan

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