Very good 7.5
Based on 5070 reviews

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About Swiss Garden Hotel Kuala Lumpur


Swiss Garden Hotel Kuala Lumpur is an international class property, famed for its high standard of accommodation and enviable location. Strategically located between the famous Bukit Bintang area and Chinatown, the property features 310 rooms with modern amenities. A short walk will lead guests to Times Square, Pavillion, Sungei Wang, Changkat Bukit Bintang, Jalan Alor, Times Square, and Stadium Merdeka. It is simply a desired lifestyle complemented with facilities which include an outdoor pool, gymnasium, sauna, steam room, and Indonesian Balinese massage and tropical spa treatments at Samsara Spa. Guests are able to access internet from their room. Besides international standard accommodation, the hotel also offers a unique dining experience at the charming Flavors Restaurant and the stylish and trendy T@ste6 Brasserie. For the health-conscious, Green Treats Delicatessen offers a wholesome range of hearty treats. The combination of the hotel’s excellent on-site service and its proximity to these surrounding attractions make it an ideal stop on anyone's itinerary.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • car park
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • massage(s)

Swimming & soaking

  • outdoor pool

For kids

  • pool (kids)

Food & beverage

  • room service
  • restaurant
  • poolside bar
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • gift/souvenir shop
  • wheelchair accessible
  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
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The property provides shuttle service to nearby areas. Kindly contact the property for more details.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: MYR
Check-In From: 3:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 75. Km
Internet Usage Fee: 57 AED
Non-Smoking Rooms / Floors: No
Number of Floors: 15
Number of Restaurants: 3
Number of Rooms : 310
Parking Fee (per day): 10 MYR
Room Voltage: 220
Time to Airport (Minutes): 60
Year Hotel Built: 1993
Year Hotel Last Renovated: 2007
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Verified traveler reviews

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Very good

  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.3
  • Location 8.0
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.3
  • Food/Dining 7.2

Sisira D.
Sri Lanka
July 30, 2016
Location is convenient. Breakfast is reasonably good. Very small pool , just like a kiddies pool .

Azeleta Y.
July 27, 2016

sami M.
July 26, 2016
Too much smoke

mulyono M.
July 25, 2016
Great experience in KL
Good location. Reasonable price and service

Abdur S.
July 24, 2016
Location and staff
Great location and friendly staff.

Bernard L.
July 24, 2016
Unhappy Birthday cum Vacation!!
Let's talk about the good things first.... Pros: Location is convenient as it's between the buzzing Bukit Bintang, Jalan Alor and Chinatown. I've book a premium deluxe room for 2 nights and the room is clean (rated 2 due to reasons stated) That's all the pros. Now for the bad side of the story... Cons : 1) Rooms are not ready at 339pm.. It's alright, it happens..well, at least there's a welcome drink for me and my friend which turns out to be H2O with lemon added (very welcoming indeed)!! Finally check into my room at 530pm!!! OMG!!! 2) Sound proofing are so bad that I can hear clearly the family conversation of the room next to mine!! Imagine my anger when I heard housekeeping vacuuming on the other rooms at 930am to 10am??? 3) Parking was provided inside hotel but it's not complimentary and every single time I drove out and back, I have to go to the reception to validate!!! Talk about environmental friendly, hmmm?? Heard many good reviews about the hotel and was looking forward for my Birthday cum vacation at this hotel...which turns to be a disaster and it's an Unhappy Birthday to me!!

Iis A.
July 22, 2016
good hotel and reasonably price
The hotel was excellent, I will come again

kwan H.
July 21, 2016
Bad and slow service
after booked through online an hour ago, arrived there to checked in but reception staff asked to wait 1hour for check in because they still not yet received the booking through agoda. that is your internal problem. I booked was included breakfast, but did not allowed me go in.

ary S.
July 17, 2016

Choon G.
July 15, 2016
Reasonable Price
Room is clean and cosy, most staff are friendly except for one. Car park space is tight and there is no lift access to the main lobby. Moving in and out of carpark required the parking ticket to be chopped by the front desk and upon check out, there is a charge of RM10.60. Find it quite petty for a hotel to charge for parking.