Very good 7.5
Based on 5091 reviews

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About Swiss Garden Hotel Kuala Lumpur


Swiss Garden Hotel Kuala Lumpur is an international class property, famed for its high standard of accommodation and enviable location. Strategically located between the famous Bukit Bintang area and Chinatown, the property features 310 rooms with modern amenities. A short walk will lead guests to Times Square, Pavillion, Sungei Wang, Changkat Bukit Bintang, Jalan Alor, Times Square, and Stadium Merdeka. It is simply a desired lifestyle complemented with facilities which include an outdoor pool, gymnasium, sauna, steam room, and Indonesian Balinese massage and tropical spa treatments at Samsara Spa. Guests are able to access internet from their room. Besides international standard accommodation, the hotel also offers a unique dining experience at the charming Flavors Restaurant and the stylish and trendy T@ste6 Brasserie. For the health-conscious, Green Treats Delicatessen offers a wholesome range of hearty treats. The combination of the hotel’s excellent on-site service and its proximity to these surrounding attractions make it an ideal stop on anyone's itinerary.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Taxi service
  • Car park
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Sauna

Swimming & soaking

  • Swimming pool [outdoor]

For kids

  • Swimming pool [kids]

Food & beverage

  • Room service
  • Restaurant(s)
  • Poolside bar
  • Bar


  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service

Guest services

  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Wheelchair accessible
  • Family room
  • Elevator
  • Smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • Safety deposit boxes

Business & money services

  • Currency exchange

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
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The property provides shuttle service to nearby areas. Kindly contact the property for more details.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: MYR
Check-In From: 3:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 75. Km
Internet Usage Fee: 57 AED
Non-Smoking Rooms / Floors: No
Number of Floors: 15
Number of Restaurants: 3
Number of Rooms : 310
Parking Fee (per day): 10 MYR
Room Voltage: 220
Time to Airport (Minutes): 60
Year Hotel Built: 1993
Year Hotel Last Renovated: 2007
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Verified traveler reviews

Filter by traveler type
Very good

  • Cleanliness 7.5
  • Facilities 6.3
  • Location 8.0
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for money 7.3
  • Food/Dining 7.2
Sort by

james G. from United Kingdom
Solo travelers
Stayed one night in August 2016
Swiss garden
I am a frequent guest at swiss garden du to its location, price and facilities. however, lat time i was disappointed. They have changed their WIFI which used to be very good. I rely heavily on WIFI, and this time was so disappointed. I would like to continue to stay at swiss garden, but unfortunately without good WIFI, it makes it impossible for me. Hope they fix it soon
Reviewed August 25, 2016

abdul B. from Oman
Families with older children
Stayed 9 nights in August 2016
Not bad
I can rate it as 3 stars
Reviewed August 23, 2016

Saiful I. from Singapore
Stayed 2 nights in August 2016
Should have more tv channels
Requested for non smoking room but wasn't avaliable during check in. Decided to go with the smoking room. The room still has the smell of cigarettes. Should ensure air fresheners to kill all the bad smell. And hav more tv channels. Quite limited.
Reviewed August 22, 2016

Alaister M. from United Kingdom
Business travelers
Stayed 4 nights in August 2016
First trip to KL
Great location, good value for money
Reviewed August 18, 2016

Ang L. from Singapore
Business travelers
Stayed one night in August 2016
Reviewed August 17, 2016

AZAD K. from Iraq
Solo travelers
Stayed one night in August 2016
There was discrepancy between what i booked in the agoda web site and what was in the hotel system. I booked room with breakfast and free parking but in thier record shown no breakfast included and should pay for the parking which should be managed properly to avoid such dispute.Eventually after argument they agreed with what i booked for.
Reviewed August 16, 2016

Ooi L. from Singapore
Stayed 2 nights in July 2016
Good food.
5 minutes walking distance to town area. Good spread of breakfast buffet.
Reviewed August 15, 2016

Mohammed A. from Jordan
Business travelers
Stayed one night in August 2016
Take Care
Pad net connection, dirty dishes and dirty glasses, lazy staff, dirty room my room was smell humidity, they send the housekeeping boy to spray air freshener. which will never kill the bad smell....
Reviewed August 14, 2016

mohd R. from Malaysia
Families with young children
Stayed one night in August 2016
pool is too small
Parking have to pay...for hotel guests another hotel is free
Reviewed August 11, 2016

Joanna C. from Indonesia
Stayed 2 nights in August 2016
Quite good
The location of the hotel is quite far from pavillion or KLCC. We need to take taxi everytime to get there.
Reviewed August 11, 2016


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