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About Swiss Garden Hotel Kuala Lumpur


Swiss Garden Hotel Kuala Lumpur is an international class property, famed for its high standard of accommodation and enviable location. Strategically located between the famous Bukit Bintang area and Chinatown, the property features 310 rooms with modern amenities. A short walk will lead guests to Times Square, Pavillion, Sungei Wang, Changkat Bukit Bintang, Jalan Alor, Times Square, and Stadium Merdeka. It is simply a desired lifestyle complemented with facilities which include an outdoor pool, gymnasium, sauna, steam room, and Indonesian Balinese massage and tropical spa treatments at Samsara Spa. Guests are able to access internet from their room. Besides international standard accommodation, the hotel also offers a unique dining experience at the charming Flavors Restaurant and the stylish and trendy T@ste6 Brasserie. For the health-conscious, Green Treats Delicatessen offers a wholesome range of hearty treats. The combination of the hotel’s excellent on-site service and its proximity to these surrounding attractions make it an ideal stop on anyone's itinerary.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • car park
  • shuttle service

Fitness & recreation

  • gym/fitness
  • fitness center
  • sauna
  • massage

Swimming & soaking

  • swimming pool
  • outdoor pool

For kids

  • pool (kids)

Food & beverage

  • room service
  • restaurant
  • poolside bar
  • bar

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • gift/souvenir shop
  • family room
  • elevator
  • executive floor
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
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The property provides shuttle service to nearby areas. Kindly contact the property for more details.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: MYR
Check-In From: 3:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 75. Km
Internet Usage Fee: 57 AED
Non-Smoking Rooms / Floors: No
Number of Floors: 15
Number of Restaurants: 3
Number of Rooms : 310
Parking Fee (per day): 10 MYR
Room Voltage: 220
Time to Airport (Minutes): 60
Year Hotel Built: 1993
Year Hotel Last Renovated: 2007
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Recent customer comments

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All reviews (5030)

Business travelers (751)

Couples (1836)

Solo travelers (615)

Families with young children (827)

Families with older children (519)

Groups (482)

Very good
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

8 Lily C.
May 23, 2016
Good location near bukit bintang
Nice hotel

7.6 David L.
May 19, 2016
Not perfect, so cant deserve a score of 10
Everything is fine (location, value, staff friendliness and BF) except for the morning call doesn't work and my room 513 mattress was horrible. I called the receptionist to check, they told me was error and did not dial out, so that morning I was late for my meeting. I can feel the spring coil of the mattress everywhere, the entire mattress were badly worn.

5.2 Victoria V.
South Africa
May 17, 2016
Swiss gardens
Half the channels on the tv weren't working and when I asked for assistance it wasn't resolved. Some of the lights in the room weren't working either.

7.6 Mohd I.
May 14, 2016
It a nice hotel to stay

6.4 TEIK L.
May 12, 2016
Good location, insufficient front desk staff, poor
The hotel is in satisfactory category. Facilities are OK but a little bit old - acceptable. Cleanliness is good. Breakfast selection could be consider as limited and it taste average. Front desk is busy and always short of staff. Only 1 staff at most time. Disappointment on additional charge for car park and no lift facility from basement car park to lobby.

6.4 Siva S.
May 10, 2016
Impress by staff not deh hotel
Atmosphere nice but room should upgrade could be nice ....... staff are friendly a specially like mention Indian f/o may be is name peasanth who welcome us nice manner...

6 Shao H.
May 06, 2016

6.8 KAI T.
May 02, 2016
Location ok. Room cleaniness still ok. Breakfast a
Around 15 Minutes walk to Chinatown and Berjaya Times square. Room carpet a bit old and the bathroom look old, it's time to do some renovation. Request room make up after leave my room at 11am, came back at 4pm room haven't make up. Nevermind, forget about the making up, want to take 2x new Towel, also no towel. 2nd day breakfast fall on 1May. The restaurant breakfast cant meet the demand of the morning crowd, and the breakfast is like preparing in a hurry, totally no standard.

6 Yar T.
May 09, 2016
Walking distance to Shopping area & Stadium Merdek
around 5 - 10 minutes walk to Bukit Bintang shopping areas

7.6 PHUOC T.
April 29, 2016
Good location to jalan alor and pudu center
Good location to jalan alor and pudu center