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Swiss-Garden Hotel Kuala Lumpur

117 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia (Show on map)

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Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Guest Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Interior Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Meeting Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Balcony/Terrace Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Restaurant Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Coffee Shop/Cafe Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Fitness Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Guest Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Guest Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Facilities Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Guest Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Pub/Lounge
Area: Bukit Bintang Number of Rooms: 310
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
4610 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
7.2
All reviews (4610)
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Sing T. Couples Singapore, November 13, 2012
Great location to everywhere!

staff was pleasant & helpful,
8.3
This is our 2nd stay at Swiss garden hotel, we were quite glad that the service,hotel rooms,and stuff was to our expectation. & with the superb location. Walkable to many malls like Berjaya times sq, Pavillion, Kenenga wholesale ctr. Food paradise are also nearby, Chinatown, Imbi market, Wan Shek Kei, Jln Alor. However, toilet might need some improvement on the cleaniness. and the hotel doesn't provide free comb,as some might think that hotel do give it free like shampoo. Nevertheless, We will be back again!
Hotel Feature Tip: Fret not of rainy days without bringing umbrella for holidays & thinking that cabbies might charge you more than the normal rates to nearby shopping malls. You could loan an umbrella from the hotel.
Atiqur R. Families with young children Bangladesh, November 13, 2012
Poorly maintained rooms

Location is okay, view, lobby and breakfast arrangement is good
5.3
Poorly maintained rooms and poor responsive management. Booked a twin family room 2-weeks before check-in, but upon boarding found room ceiling was leaking water and a constant noise was coming from the roof top machinery. After complaining it took management 3-days to take action. Room was then changed, on the new room the master toilet flash was not working and the balcony door lock was defective and not closing which could not be repaired after even after complaining. Poor cleaning by room service, somehow just beds were arranged but floors were left dirty. Corridor carpet was very old and stained in many places. Room furniture need renovation. It was altogether a stay with suffering.
Md N. Families with older children Malaysia, November 13, 2012
good hotel with friendly staff

very big room and good breakfast
8
i like this hotel because it is very near to the shopping centre such as Time Square.I really enjoy the good breakfast with so many varities food.The room also very big as i got my king bed.Actually i made a booking with queen bed but when i go for check in the queen room still not available..good staff with smiley face.
Shopping Tip: Just a few walking distance you can get the cheapest shopping centre in Kuala Lumpur i.e. Time Square.
Moon K. Couples Malaysia, November 12, 2012
Value for money stay

Nearby strategic & convinience location to Bukit Bintang shopping areas
7.3
Overall stay satisfactory. Only if you are driving, be careful of the tight ramp space when turning. Was disappointed that no wi-fi provided, only fixed dialup cable connection which works well for your laptop but not so for your tablets or smartphones. Walking distance to Bukit Bintang shopping area but if you choose to drive, may encounter jams on Jalan Pudu. Hotel rooms are very tidy & neat.
Shopping Tip: Walk instead or drive/taking cab from hotel to Bukit Bintang shopping area
Antti K. Solo travelers Finland, November 12, 2012
Good place and good service!

service, location, rooms
8
Elaine T. Couples Malaysia, November 11, 2012
Great location

Good location, near Time square
7.7
Great location near shopping area. Overall is nice.
Shopping Tip: Near shopping area such as Time Square, Lot-10, Pavilion, Lowyat plaza.
Muhammad O. Families with young children Pakistan, November 10, 2012
Good location but Standard not that good

Location
6.3
I had booked and family double bedroom room, which was meant to accomodate four adults but was disappointed with the rooms and bathroom layout. There is no way the four adults can maintain privacy, even the parents cannot maintain the privacy with yound children. For using the bathroom, the occupants have to pass through the second room, meaning the rooms have to remain open for the whole night. There was not even locking function in any room. I stayed for four nights but rooms were never cleaned before 4-5pm on any day despite requests/complaints. The swimming pool was too small and not at all enjoyable by small kids. The breakfast was very good with very good and varied menu.
Celyn Y. Business travelers Malaysia, November 10, 2012
Clean and comfortable

strategic location
8
Clean and strategic. Worth of money of it's comfortable environment
S M. Families with young children Bangladesh, November 9, 2012
Great hotel with great location

In the attractions of Bukit Bintang
8.7
Very clean and comfortable hotel in Bukit Bintang. We enjoyed the stay and loved the services of the hotel.We will come again.
Paul M. Families with young children United Kingdom, November 8, 2012
Great location

Value for money
8
Good location in the city centre, easy to walk to China Town and no problem to get a taxi anywhere else. We had a Family suite which was acceptable and not cramped. The staff were very friendly and helpful.The bar area and restaurant in the lobby are well appointed as well. Only one negative is that there is only a LAN connection (ours was old and didn't function)in the rooms and only WIFI in the business centre or lobby. I guess the hotel is a number of years old and could do with a refit.
Sightseeing/Attractions Tip: a 10 minute walk to Chinatown

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Customer Reviews - Swiss-Garden Hotel Kuala Lumpur, Kuala Lumpur

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