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Swiss-Garden Hotel Kuala Lumpur

117 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia (Show on map)

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Area: Bukit Bintang Number of Rooms: 310
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
4551 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
7.2
All reviews (4551)
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Mohamed R. Couples Egypt, October 26, 2012
awesome hotel

big rooms
10
nice awesome location and with the best rates in Kuala lumpur
Wei H. Couples Australia, October 26, 2012
Great location but bad service

location
4.7
not even clean. only provide shower towel. no hand towel. no WiFi
Miranthy A. Couples Indonesia, October 25, 2012
big hotel

near from shopping areas
8
Gary M. Families with older children United Kingdom, October 24, 2012
It was a nice hotel and good and easy location

Location and god choice of food for breakfast
8
Highly recommended hotel to stay. Friendly staff and convenient location
Muhamad H. Groups Singapore, October 24, 2012
Great Location with Good Service

Location; Breakfast
7.7
Had a nice stay throughout my two nights at this hotel. Breakfast was good as there were plenty of selections to choose from. Location is good as it is located in between Bukit Bintang and Petaling Street which are about 10 mins walk from hotel. Only minus point is there's complimentary wifi available.
Julie S. Couples Australia, October 22, 2012
Friendly staff nice breakfast choices room ok

Nice bar and staff were always friendly and helpful
7.3
Staff were friendly and helpful. Breakfast was enjoyable. Bar and separate coffee lounge were nice to use. Rooms were quite dated. Interesting location but we enjoyed that we could walk to Chinatown, Central markets and the Bintang walk area from the hotel.The Hop on Hop off bus was also only one street away.
Mohamed R. Couples Singapore, October 22, 2012
Great hotel but bad service

Location of the hotel is good
5
The hotel overall was good.But it seems that the hotel is having shortage of staff.Checking in was a big hassle as the rooms given was not what we had booked for.Location was good otherwise as it was only a 10 minutes walk to the famous Chinatown Market.
Donald P. Solo travelers Netherlands, October 21, 2012
Not a 4 star hotel

Nothing
5.7
The room looked tired, check in and check out were lengthy and confusing. There is no wifi in the room, in fact there is no free use if internet at all. There is no 24h room service. I normally dont complain about these things, but if you call yourself a 4 star hotel these things are not acceptable. People have mentioned the location as a pro, but the thing is there are plenty of cheaper 3 star hotels and guesthouses in that area that are much more value for money. There us simply no reason why one should stay at this hotel.
Goh Y. Solo travelers Singapore, October 21, 2012
Nice Hotel

Clean, Quiet
8
hotel seems new, location is alittle away from the main crowded place. walking distance to the malls. bed was comfy and clean. bathtube alittle dirty, seems that reception was abit busy and forgetful when i told that i need a change of towel, however, when i go back to the hotel later in the day, the towels were not changed. the hotel doesn't have wifi which is what i needed badly. however, just purchase a drink in the green treats and the staffs would be glad to inform you the login and password upon request. able to leech wifi from the lobby just next to green treats.
Karen T. Solo travelers Australia, October 21, 2012
Great hotel for the price

near Berjaya Times Square. Eating places nearby. Clean, nice spa.
9
Very large and clean rooms. Attention to detail. Very comfortable stay. Swimming pool is small though.

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Customer Reviews - Swiss-Garden Hotel Kuala Lumpur, Kuala Lumpur

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