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Swiss-Garden Hotel Kuala Lumpur

117 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia (Show on map)

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Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Lobby Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Ballroom Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Restaurant Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Interior Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Guest Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Exterior Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Interior Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Meeting Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Balcony/Terrace Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Restaurant Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Fitness Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Facilities
Area: Bukit Bintang Number of Rooms: 310
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
4680 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
7.2
All reviews (4680)
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Kim S. Families with older children Singapore, September 2, 2012
Good location with friendly service

Location
7.7
Stayed 1 night. Like the location and friendly service. However, the pool is rather small. Great hotel to stay if you will be out most of the times. Not many facilities.
Shakira B. Groups Singapore, September 2, 2012
Slow Reception Service

Happening area
6
i had a last minute booking, chk-in about 8pm. Was told by receptionist who were very slow, said no family rooms available, and we were given 2 superior single room (fair eug). -receptionist too slow -in room, curtain fall down -air-con not cold eug -breakfast was good -bathroom was big and had bathtub
Nuno E. Couples Portugal, August 31, 2012
Well localized

Swiss Garden is very well localized, near downtown (Chinatown, little India), as well as from the main chic malls and stores within the golden triangle
7.3
Hotel personnel is very kind, being always available for well. Rooms are quite a bit old, but properly clean.
Travel tip: The hotel has a nice localization, near (walking distance) from the main interesting places for visiting or buying. Moreover is very near the fantastic Jalan Alor, where we can have a nive meal at local restaurants. The only issue that hotel has to review is the availability of wi-fi. It is only available at the restaurankt in the lobby and of course not for free. The restaurante also closes at 11 pm. So if you need to use wiFi to skype home for example you won't be able to.
Johannes A. Families with older children Netherlands, August 31, 2012
Reasonable hotel for a short outing with kids.

The pool
5.3
reasonable service standard (for malaysia conditions even good) poor quality of food and cooking (kids got a reheated pizza with carboard base...seafood buffet, always a tricky business, was very poor. desserts looked nice, but very poor quality. noisy corridors (tiles, uncovered smooth plastered walls) with kids running around and shouting (locals). spartanic rooms, slamming doors, but...excellent beds and good bathroom. not possible to move around without a car.
Travel tip: 2 - 3 nights is long enough
Suleman K. Solo travelers Australia, August 31, 2012
A very good hotel indeed.

Location in relation to beach; quieter comapred to Batu Ferringhi; closer to Georgetown; lovely pool
9.3
I liked this hotel a great deal. Friendly, helpful staff, great food variety at breakfast; great location. Will consider a second visit
Sightseeing/Attractions Tip: Many places to see in Penang. (Get tourist map from hotel): Penang Hill; National Park; Georgetown itself; Little India; China Town; Penang Bridge; Ferry;
Shabbir P. Couples Australia, August 30, 2012
A lovely place with an excellent location.

A good neat clean hotel with gppd staff.
9.3
I would recomend Swiss garden to many friends in Australia as our trip was a very good one. The location of the hotel is very central.Rooms carpets need attention.
Patrick V. Solo travelers Singapore, August 29, 2012
Lovely hotel but I find the room a bit small.

Comfortable and clean
6.3
i find customer service very lacking. when you walked past a hotel staff do not greet you. it makes you feel kind of transparent. i have also stayed at the istana and berjaya time square and appreciated their friendly staff.
Tommy H. Families with older children Indonesia, August 27, 2012
Good 4-stars hotel

Location, Rooms service, Facilities
8.7
It was a pleasant stay and I may come back again to this hotel.
Catherine O. Couples Philippines, August 26, 2012
clean hotel
8
clean hotel, friendly staff, good food, But no wifi
Maria G. Solo travelers Portugal, August 25, 2012
Rooms were big ....

Shopping just around the corner
6
Didn't like the food from room service.... rooms were spacy but had such an unpleasant smell and the hotel staff actually warned us before checking in, asking if we needed air refreshener... quite good location with a 24 hour convenient store at the opposite side of the street...

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Customer Reviews - Swiss-Garden Hotel Kuala Lumpur, Kuala Lumpur

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