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Swiss-Garden Hotel Kuala Lumpur

117 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia (Show on map)

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Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Guest Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Interior Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Meeting Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Balcony/Terrace Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Restaurant Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Coffee Shop/Cafe Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Fitness Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Guest Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Guest Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Facilities Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Guest Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Pub/Lounge
Area: Bukit Bintang Number of Rooms: 310
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
4438 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
7.3
All reviews (4438)
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Juan R. Families with young children Spain, May 3, 2012
Great hotel!

big rooms, all kind of services
9
Travelling with a 3yo kid, they allowed us to check in around 10 AM as we had just landed from long trip. Rooms are clean and spacious,only but; there is no wifi, only cable. Swimming pool is a bit small but can just cross to the residences and enjoy a bigger pool and playground area. Breakfast is quite varied and copious.
Roland D. Couples New Zealand, May 3, 2012
Average room - good location

Location
5
Arrived late and found bed made with only bottom sheet and no top sheet between douvet. Not very hygenic. Sheet was delivered. Room safe was faulty and could not be fixed. Toilet would not stop flushing. Room had a slight musty smell and was very tired, not quite what we expected. Would not stay here again.
Benny L. Groups Singapore, May 2, 2012
Simple and cosy hotel near to the Bus terminal

Many eateries nearby
7
My room was not supplied with towels as I heard that the laundry service was disrupted. However I was not informed and was not able to bathe until much later.
Mohamed N. Couples Singapore, May 1, 2012
Good Location but many hidden cost

Not much to say as all are quite run down.
5
Hotel is in a good location but the reception was like a "Forced to Smile" staff, and when asked why the room was not the same as the brochure, a long face was thrown. Also there were hidden cost as most of hotels with a "Tick" in the car park section is free parking, this hotel was not,it's not the cost,but please be more specific as there were many other hotels to choose from.Room was a bit run down and seemed very used.No second time for us.
Lee B. Couples Singapore, May 1, 2012
Lovely hotel and service with a smile

near by pudu raya bus station
7
Breakfast was nice a lot of food to choose but the swimming too small
Tan G. Families with young children Singapore, May 1, 2012
Great location but small rooms

very near to good food places such as petalling street and Jn Alor
5
family room is a bit small but with very big toilet and bath tube is antiskid-children friendly feature. however the service staff is not efficient as we requested for ice cube, the phone receptionist transferred us from room service to front desk then to in house restuarant dept, and finally got us one tub of ice cube.
Hsu M. Groups Singapore, April 30, 2012
Good Location

all shopping mall & markets are just near by
5.7
Breakfast was not much choice to choose. Hotel is clean and near to shopping centers. maybe i will try others hotel for my next visit.
Chew Y. Families with young children Malaysia, April 29, 2012
Good place for family

good breakfast, spacious enought for a small family
7
location is quite ideal, close to shopping area, good budget for family of 4, good breakfast but somehow same food everyday.
Stephen F. Couples United Kingdom, April 29, 2012
Nice hotel but with some drawbacks

Clean rooms, good price
6.7
there is no wifi access in the rooms which is a major drawback for some people. we asked for the mini bar to be opened on friday, saturday and left on sunday without it being opened yet. the airport transfer also was late. nice hotel let down by some simple things.
Shahrul R. Families with young children Singapore, April 29, 2012
Good location but not so good service

breakfast menu, location
7.7
stayed at his hotel for 3d2n. family room was spacious but only 1 bathroom was available so my family members need to wait in queue to use the toilet. the service though was not good at all. upon check-in, was being served by a grumpy staff. no greetings no smile. had to wait for 30-45mins and called the recept counter 3 times when i request for an iron and iron board. one of the point plugs was faulty in the room. but overall, was happy staying at this hotel and just closed an eye to the flaws :)

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Customer Reviews - Swiss-Garden Hotel Kuala Lumpur, Kuala Lumpur

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