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Very good 7.5
Based on 5093 reviews

Recent customer comments

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Very good

based on 5093 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.3
  • Location 8.0
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.3
  • Food/Dining 7.2

Qianian N.
March 26, 2013
Overall is a comfortable stay.
location is near to city, staff are friendly and service is not bad.
Room was a bit old and there was no towel are provided in the room. Other than that,overall was a good stay.

Elke D.
March 24, 2013
Stay was ok, staff slow during check-in,small pool
Clean,location ok, airco

Lattifah A.
Brunei Darussalam
March 23, 2013
Value for the money
Affordable price, clean, comfortable
The price is value for the money, the room is clean, internet connection is good, 24hr store is just across the road. I would recommend this hotel

amirul S.
March 23, 2013

David K.
March 22, 2013
Nothing to shout about the hotel.
Good variety of buffet breakfast spread, clean room and helpful business centre staff.
The reservation is for 4 adults but when we check-in the room the amenities is only for 2 persons. We have to call the housekeeping to send additional toothbrush and towels. The housekeeping staff sound frustrated when I told her the reservation is for 4 persons but only have 2 sets of amenities in the room. The bathtub does not have any shower head attached for u to rinse your hair. No newspaper was delivered throughout my stay. There is no room service menu in the room and there is a balcony in my room but the table and chairs are dirty and dusty. With the amount of money, Far below my expectations.

Mumtaz B.
March 22, 2013
The location is near to shopping mall. Room cleaning is very fast.

Melvin T.
March 21, 2013
Good Location, near to shopping area
good breakfast spread, clean rooms, easy parking

Chee K.
March 20, 2013
I enjoyed my stay at Swiss Garden KL
Food, room & staff

March 20, 2013
Friendliness and good location
Friendly customer service guest at lobby. I actually tipped her for friendliness and enthusiastic to help. Good location, Close to Bukit Bintang Shopping belt, walikg distance.
Toilet flushing not strong and can't flush thoroughly, have to bear with the smell as a result. No WIFI in the room, only at lobby. The colour of the top linen can be better, don't look clean.

Anutee K.
March 19, 2013
Nice hotel in over all.
Room, BF, Locations
Room clean and BF quite variety. But internet need to connect via cable NO wifi