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Swiss-Garden Hotel Kuala Lumpur

117 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia (Show on map)

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Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Lobby Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Ballroom Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Restaurant Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Interior Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Guest Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Exterior Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Interior Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Meeting Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Balcony/Terrace Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Restaurant Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Fitness Room Swiss-Garden Hotel Kuala Lumpur Kuala Lumpur - Facilities
Area: Bukit Bintang Number of Rooms: 310
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
4722 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
7.2
All reviews (4722)
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Bee S. Couples Malaysia, November 23, 2014
Disappointed

1) Good location 2) complimentary drink 3) big room size
5
Stayed 2 nights and picked it as was attracted by its appearance And the star rating but was disappointed after checking in. The hotel is old; shower was lousy and cleaning staff couldn't understand English. The TV do not have a remote control and many channels were very hazy! Service response is too slow and waited long time when I requested for change of hand towels. Not good value for money. The only plus is the location which is near to various eateries, Chinatown and shopping malls.
Soo P. Business travelers Malaysia, November 23, 2014
Fair and easy.

Flexibility of time for check out and accessibility to rooms are somewhat secure with the tagging of card at the lift, but not limited to one floor only.
6.7
Haven't got the chance to explore the facilities as busy during the stay.
Luqman B. Couples Singapore, November 23, 2014
Our KL trip

I like most the friendly staff, honesty housekeeping & nice live band.
8.3
Lee A. Business travelers Singapore, November 22, 2014
The rooms and hotel rather old

Near to local restaurants
5
Average
Mohd K. Families with young children Malaysia, November 22, 2014
nice sleep in

cleanliness, staff performance and room scenary
7.3
The check in process takes some time as it turn out agoda didn't notify the hotel upon our booking. But everything else is ok.
Sheldon D. Business travelers Malaysia, November 17, 2014
Its really a 4 star hotel.

Nice, Clean, good hospitality and spacious hotel.
7.7
First impression was bad due to the location. Bad traffic jams and narrow roads. Believe theres also a work in progress for the local LRT commute. Car park does not have a lift. All lugages needs to be carried up via stairway. Soon as I walked in the hotel voila! All negativity of the complaints earlier was gone! Receptionist was efficient, helpful and fast. Checking in took about 4 minutes. Greeted with a wide smile and immediately made me at ease. Room was cosy and clean. Adequate lightings and air condition was in super condition. Overall this hotel is value for money. p/s: There is bus shuttle for room guest who wants to roam the local Chinatown daily.
Patrick F. Couples United States of America, November 11, 2014
Great Stay in KL

Great location near real KL neighbourhoods, pool was wonderful and price was excellent.
9.3
Lee Y. Solo travelers Malaysia, November 9, 2014
For travelers

Cleanliness, Room Comfortable, and Value for Money
8
Will visit again!
Sing K. Couples Malaysia, November 9, 2014
tiny room

tiny and without breakfast
6
i booked king size bed with breakfast, but end up only 2 single tiny bed and no breakfast served in the morning when we check with restaurant.
Wui M. Families with young children Malaysia, November 9, 2014
Good location but stay was out of expectation

Strategic location, Easy access to convenient store, Nice cafe nearby
6
No clear sign to show driver the car park for the hotel hence mistakenly parked in the residences car park instead. Although they were linked together, but dragging luggages walking up and down changing elevators really put off the mood. Tried to go back and drive to the hotel carpark but was told at the car park entrance lady to pay the parking ticket first at the hotel lobby (RM10) else she will charged me again for the ticket. Very terrible communication among the hotel and the carpark. By the way, no free parking for hotel tenants??? Terrible! Hotel room was sighted slightly old, not sure is it 'intentionally' or literally. And what was that 'sour' smell?! Do they use vinegar or enzyme to clean the room?! My goodness! Definitely won't be staying again if I have a better choice. The only bright side was the nice cafe found around the corner (5 mins walk)

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Customer Reviews - Swiss-Garden Hotel Kuala Lumpur, Kuala Lumpur

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