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Swiss-Garden Hotel Kuala Lumpur

117 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia (Show on map)

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Area: Bukit Bintang Number of Rooms: 310
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
4534 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
7.3
All reviews (4534)
Sort by:
Ahmad H. Solo travelers Singapore, July 15, 2014
was ok

main road spacious room
5.7
Stay was ok , Except 3 times the room cleaning staff knock on the door to clean the room from 8.30 am , 10 am and 11 am , when they know that i will checking out that day .
Melinda M. Families with young children Australia, July 13, 2014
Central, friendly and comfortable stay.

Location, Free bus, Breakfast
8
Our stay was great. Enjoyed the room, breakfast daily and complementary shuttle to China Town
Ferry F. Couples Indonesia, July 13, 2014
Poor service from staff, old hotel, lift drop

taxi driver knew this hotel
2.7
Once enough, poor service staff, old hotel and you only use taxi to some destination, can't walk to nearest MRT, too expensive
Rowena K. Families with older children Australia, July 13, 2014
Centrally located, friendly staff, great stay

Helpful staff, great family room, great location
7.7
Very good
Jackson T. Business travelers Malaysia, July 11, 2014
Centre location

clean and friendly staff
7.7
2nd time check in this hotel the quality of the hotel still maintain the same standard,will come back to stay at this hotel if agoda.com still provide the best room rate. For who is Vegetarian, opposite have a restaurant selling all kind of vegetarian foods.Just walk across the road and can see it.Name of the restaurant is "Blue Boy"
Dan A. Business travelers Singapore, July 9, 2014
Old and need upgrade

nothing
5
nothing great
Venkata D. Business travelers India, July 9, 2014
Review for Swiss-Garden Hotel

Friendly Staff, Cab Access, Spacious rooms
7.3
The rooms are neat and tidy and the front desk staff are very friendly. There is a 24 hr. convenience store opposite to the hotel, but it maybe a nightmare trying to cross over to the other side. The restaurants are typically a bit far off from this place and can be accessed by walking for 15 minutes. The hotel rooms as such is very comfortable.
Trang N. Families with young children Vietnam, July 6, 2014
good for family with kids

staff, well maintained, location
7.3
value for money, well maintained hotel. Breakfast area AC is set at a low temperature and it feels cold all the time. Small swimming pool. Very easier to find taxi at the entrance and there are 7/11 opposite the road. Accepted 2 small kids in the room without additional charge (details refer to hotel policy website - this is not many hotels in KL does) very friendly staff.
Low N. Business travelers Malaysia, July 3, 2014
Nice location, Bad staff service

The hotel is centrally situated plus it's nearby major shopping centre like Sungai Wang and Pavillion. Many good restaurant nearby hotel
6.3
The room was clean n value for money. But the staff attitude was very bad from check in to check out.They can't even speak simple and fluent English. I waited for more than 20 minutes for my check in although there is only 1 guest in front of me. The breakfast was good. Overall I will only rate this hotel 3 star n not 4 star for their bad service.
Faisal M. Couples Australia, July 3, 2014
I didn't really like the hotel room.

Breakfast and Friendly staff
4.7
Nothing much .

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Customer Reviews - Swiss-Garden Hotel Kuala Lumpur, Kuala Lumpur

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