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Swiss Garden Hotel Kuala Lumpur

117 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia

Recent customer reviews

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Very good

7.5

based on 5031 reviews

3955 reviews in English

Value for Money
7.3
Location
8.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
7.2
All reviews (5031)
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James B. Couples Philippines, September 6, 2012
City lifestyle hotel

Strategically located, near to shopping place area
8
Very nice hotel, right in the heart of kuala lumpur. Very near to some shopping area. And to some business center.. Closed to train and bus station.
Shopping Tip: Will definitely comeback here in this hotel. And will recommend to my friends.. Staff are corteous and very professional. Accesible to shopping and business center..
Yap K. Couples September 6, 2012
nice hotel

location
7
Omar A. Oman, September 5, 2012
Swiss-Garden Hotel Kuala Lumpur
10
nice hotel with great veiw in city canter of kul and have a good staff work in this hotel with good food can be eat and good arya for shoping in kul also its neer by arab area in kul
Chen H. Couples China, September 4, 2012
Good location with access to nice food

Friendly and helpful staff
8
Free upgrading to the Swiss hotel residence at the new wing. Spacious and clean with nice design.
Quoc C. Families with young children Vietnam, September 4, 2012
Good location

Good location, friendly staff
8.3
the location of swiss-garden hotel is relatively good - in a walking distance to the crowded bukit bintang street and all well-known shopping malls such as pavillion, lot 10, beraija square. a convenient store, a cafe & a popular malaysin restaurant are just opposite to the hotel, so you can get what you want. the staff is very friendly & helpful. taxi service is excellent. unfortunately, the swimming pool is too samll - tiny, actually. additional breafast is also a litte too expensive in coparision with the room rates.
Salem A. Groups United Arab Emirates, September 4, 2012
location not bad , but service is bad

Tourest office is very helfull
3.7
the hotel is located not so far from very active place in KL , but you may need to cross the street wich is very bzy with fast trafic if you dicide to wolk to the city center . Hotel staff are not hosptility educated and not so fteindly they may need some customer service training .
Shopping Tip: good for those who are comung for shopping .
Rowan H. Families with young children Australia, September 3, 2012
Nice hotel and great location

Close to all shopping and food locations
7.3
Very nice staff, rooms are clean well presented. Friendly staff and close to all shopping and food
Robert F. Couples Brunei Darussalam, September 2, 2012
great hotel and easy to reach for shopping centre.

good location for shopping addict.
7.7
nice hotel to stay in for travellers who likes to go for shopping within the area.
Kim S. Families with older children Singapore, September 2, 2012
Good location with friendly service

Location
7.7
Stayed 1 night. Like the location and friendly service. However, the pool is rather small. Great hotel to stay if you will be out most of the times. Not many facilities.
Shakira B. Groups Singapore, September 2, 2012
Slow Reception Service

Happening area
6
i had a last minute booking, chk-in about 8pm. Was told by receptionist who were very slow, said no family rooms available, and we were given 2 superior single room (fair eug). -receptionist too slow -in room, curtain fall down -air-con not cold eug -breakfast was good -bathroom was big and had bathtub
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