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Swiss-Garden Hotel Kuala Lumpur

117 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia (Show on map)

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Area: Bukit Bintang Number of Rooms: 310
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
4621 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
7.2
All reviews (4621)
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Maxim P. Couples Russia, February 13, 2012
Very good in all terms

Excellent location, not far main tourist places, large & clean room, very good buffet breakfast
9.3
we chose this hotel due to a good balance between price, amenities available and location, and were not disappointed at all. the hotel is not very far away from main landmarks of kuala lumpur, such as petronas towers and tv tower. thanks to a very developed public transport system (taxis, monorail, and hop-on, hop-off buses) you can easily get to any other places of interest (birds and butterflies parks, batu caves, etc.). the hotel itself is quite big, looks renovated, with a spacious and clean room. they serve a very good buffet breakfast with a good choice. the hotel offers massage and other spa procedures, though they are quite expensive, and it is more reasonable to look around for good massage places while strolling through the city. there are plenty of them nearby the hotel. be wary of taxi drivers waiting for hotel guests close to the hotel. they can easily overcharge you.
Sightseeing/Attractions Tip: Using a hop-on, hop-off bus is a good idea of exploring the city.
Norhidayu A. Couples Singapore, February 12, 2012
nice ambiance but need to upgrade toilet

romantic feel..cosy feeling
7.7
it was a lovely stay. the pool is very small. but overall it was okay.quite worth the experience but could be better if they did a upgrade on the rooms and pool area.
Shaun G. Solo travelers United Kingdom, February 11, 2012
Good location

Location
5.7
i stayed here 4 nights. the room was a good size and clean. i would have preferred the window to be not locked shut, so i could let some fresh air in. if you turn right out of the hotel, cross the road and turn left, there are bars and restaurants . it was about 20 minute walk to petronas towers. breakfast was ok. staff didn't smile that much. it was difficult to close the door without making a loud noise, so i was woken early every morning with the sound of banging doors. i was told the wifi in the elounge was no good for my ipad.
Sameer A. Couples Saudi Arabia, February 11, 2012
lovely hotel with smile

location
7
very nice we enjoyed the staff is helful the room is clean the locaion is very neer to main shoping area i we advice evry family looking for good hotel and echonmec price go for this hotel the dining in the hotel must be better in feuthr .
Pui S. Couples Hong Kong, February 11, 2012
Lovely Hotel at Good Location

big room with king size bed and good breakfast
7
hotel situates in a convenient location with alor street is just 5-10 minutes walking distance. mrt, monorail, berjaya times square are not far from hotel. room is big enough with comfortable king size bed and spacious bath room. amenities such as safe, iron & ironing board, flat screen tv, etc. are equipped in the room. the only drawback is that there is no wifi, but only internet by lan access is available in room. if you want to use wifi, you need to have a drink at the hotel cafe downstairs and use the wifi there. hotel swimming pool is so small in size that you don't need to bring your swimming costume with you.
Hotel Feature Tip: in-room lan access is complimentary for 24 hours only. there is free shuttle to bukit bitang, klcc, china town at fixed time. prior registartion is needed.
Inger D. Solo travelers Sweden, February 11, 2012
great location

location
8.7
great location within walking distance to Bukit Bintang and shopping, Changkat Bukit Bintang for dining and bar hopping, Jalan Alor with cheap but good Chinese food and Petronas Towers for sight-seeing all features you need but internet a bit expensive if you don't have your own computer watch out for the taxis outside as they charge double price (not the blue taxis) you can easily get a taxi in the street which run by the meter and you get the right price
Sightseeing/Attractions Tip: walk up to Lot 10 at Bukit Bintang and take the hop-on hop-off bus, good value for the money and a great way to get to know KL
Kah C. Business travelers Singapore, February 10, 2012
Decent hotel

Centrally located
6.3
Service was ok. No iron and iron board in room. Requested for 1, but was told to finish using within 10 mins. Iron board was badly maintained. Still have to use it though. Other than that, everything else is within expectation for the price paid.
Aries C. Families with young children Philippines, February 9, 2012
Poor old room but with good buffet breakfast

buffet breakfast (value for money)
4.3
The first room that is given to us has electrical problem. We asked the assisting hotel personnel to transfer us to another room but he said no, considering that we had just arrived. So we have to go down to the front desk again to ask for the transfer. We were transferred to an old room with broken furnitures and bathroom fixtures. The good thing in the hotel is the breakfast buffet which has a wide choices. It is a great value for money.
Sightseeing/Attractions Tip: Have an overnight stay at Malacca to fully enjoy the place.
Debbie W. Solo travelers Australia, February 9, 2012
excellent service and prompt resolution of probs.

excellent spa, pool and room for price
7.7
my third stay at hotel and very good facilities Close to bukit bintang and chinatown and away from the crowds baggage storage after checkoutfor night flights very secure
Richard C. Business travelers United Kingdom, February 9, 2012
Well run hotel

East access to public transport
8
The room are well maintained and facilities excellent

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Customer Reviews - Swiss-Garden Hotel Kuala Lumpur, Kuala Lumpur

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