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Swiss Garden Hotel Kuala Lumpur

117 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia (Show on map)

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Area: Bukit Bintang Number of Rooms: 310
Free Wi-Fi

Recent customer reviews

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Good

7.5

from 4796 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
7.2
All reviews (4796)
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Maria F. Couples Indonesia, April 1, 2012
Nice and good hotel

Near to Petaling st and China town where many foods be served!
7.7
nice hotel,big room,good service from front desk woman,security they are all nice. transportation was good,taxi in front of the hotel,monorail station just 200meters to the right walking,bukit bintang just 400meters walking.me and husband really enjoyed stay in this hotel.
Shopping Tip: You can find anything in China Town,the price was good but you need to bargain a half of the price to get the best price because many of the selling product is made from Thailand.You have to try air mata kucing drink,chesnut,pork and duck food served well here.
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Martin L. Couples United Kingdom, April 1, 2012
Nice hotel, friendly staff, great location.

location. comfortable. freindly and helpful staff.
9
You wont be disappointed if you stay here. A clean and well managed hotel with comfortable rooms. Right next to Pudu sentral bus station, not far from KL sentral. 10 minute walk from China town. 5 minute walk to monorail. The best thing about this hotel i the staff, they do what they can to help you with any problems, and always with a smile.
Travel tip: If you've not been to Genting Highlands, you should. Suitable for families, and/ or the fun loving single person. Massive casino and a few theme parks. It is easily accessible from this hotel, departing from Pudu sentral. Only 21 ringgits return, including cable car ride, the longest and fastest in SE Asia! Just make sure you book a return ticket and allow possibly 45 minutes to get the return cable car to your bus.
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Sabina A. Solo travelers United Kingdom, March 31, 2012
Great location for Bukit Bingtang

location
8
A great hotel in the heart of Bukit Bingtang. Breakfast is amazing and staff are from ok to helpful.
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Willem D. Groups Netherlands, March 31, 2012
good place to be

near the centre
8
friendly people,service was good.Breakfast international en many different posibilities to eat
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Shaleh H. Solo travelers Singapore, March 31, 2012
Clean, New, Nice but service was not prompt

Clean rooms, Value for money
6.3
Finally got to stay in Swiss-Garden Hotel after passing by it a few times on my way to Pudu station. It's not so convenient, as you have to walk under the hot sun in the day time to Bukit Bintang and the walk to Pavilion can cause you to break a sweat after a nice clean shower. The room is clean, and the service desk staff is always ready to assist with their smiles. However there is no slippers in my room, and the towel smelled like they have been used. The room also has a over-powering left-over smell of cigarette smoke. And my afternoon request for an iron did not come until at night, before my bedtime. I had asked three times. No excuse for a hotel such as this. Overall though, my stay was pleasant. I will give the service apartment a try on my next visit.
Restaurant Tip: Forget fancy restaurants. W.A.W (Wang Ah Wah) seafood located just opposite the hotel on Jalan Alor, within walking distance to Bukit Bintang is God-sent! Must try is the salted egg crabs, and the BBQ chicken. The stingray here is good too, very different than the one cooked in Singapore seafood places.
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Peter B. Couples Australia, March 30, 2012
Great hotel in great location.

Best buffet breakfast.
8
hotel in walking distance to shopping, little india and twin towers. we were able to leave our luggage after check-out and use pool area. best buffet breakfast - fresh and extensive. comfortable room, spacious and comfortable bed.
Hotel Feature Tip: Don't miss breakfast if you enjoy freshly cooked roti.
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Peter H. Families with young children United Kingdom, March 30, 2012
Nice quiet hotel and pleasant staff

Quiet and comfortable
7.7
nice hotel quiet with blackout curtains good aircon and pleasant staff.
Shopping Tip: Try Petaling Street night market for good deals.
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Prakasan A. Families with young children India, March 29, 2012
not service with a smile

nothing to like
2.3
poor rooms with old smell breakfast one day is ok the same repeated for second day staff service not good
Travel tip: not recommend for family
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Geoffrey A. Couples Australia, March 28, 2012
Value for money

Great location
8.7
friendly staff made you feel welcome - always nice to come back to hotel after a days outing and relax in a convenient and relaxing atmosphere - rooms were small but comfortable - breakfast choices were very good but on occasions ran out - check in staff excellent
Shopping Tip: try the smaller shops if you want value for money - give the larger shopping centres with designer label clothes a miss
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Edmund F. Couples Germany, March 28, 2012
Quite ok

not dirty
5.7
the hotel is ok. but do not expect to get wifi there on your smartphone. it is possible, but you have to give your phone to the girl in the "business center" and she logs into some wifi webpage not showing you the login data. when returning to my room i lost the signal (due to elevator). it did not help, that my room was on top of the business center and i had signal reception there, because after losing the signal you have to log in again. the staff did not provide me the password, when i asked for it. the fitness room is poorly equipped. and the pool is not much larger than a bath tub. breakfast is low standard.
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Customer Reviews - Swiss Garden Hotel Kuala Lumpur, Kuala Lumpur

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