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Swiss Garden Hotel Kuala Lumpur

117 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia

Recent customer reviews

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Very good

7.5

based on 5030 reviews

3951 reviews in English

Value for Money
7.3
Location
8.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
7.2
All reviews (5030)
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Anthony W. Families with young children Indonesia, July 30, 2014
bad staff, expensive, dirty and slob

location
3.3
really slow response and not friendly , dont care about the costumer, really dirty and slob room and the water is really dirty average price low facilities
Kenny L. Families with young children Malaysia, July 30, 2014
Bad experience

Location
3.3
Poor service, extra bed were charged and no extra bed delivered, request several time via phone and front desk, promised to send but no show up. Room is old and dark.
Choo W. Solo travelers Malaysia, July 29, 2014
Pleasant stay

+Location +Cleanliness +Food
8
Nice & pleasant hotel
Judy C. Couples United States of America, July 29, 2014
Location

Location price
5.3
Good location , receptionists are not friendly. Room needs updating .
Firas F. Business travelers Iraq, July 29, 2014
good

breakfast and order and food service
8
good
Ken K. Solo travelers Malaysia, July 29, 2014
Nice location but Poor Services

Nice Location, Poor Service and Quite Clean
4.7
Services are needed to be improved. Customers are required to pay for parking fees even though the hotel fees are considered not cheap. Thank You.
Robert C. Couples Australia, July 28, 2014
Spacious and good location

Large room, very convenient location
7
Stayed at SGH for one night - this hotel represents reasonable value for money - a clean, large room in a location very close to the parts of KL you would want to visit as a tourist.
Mooi S. Couples Malaysia, July 28, 2014
Nice Stay

Swimming pool, Breakfast and bathtub
9.3
Good service, Nice Stay, Clean and big.
Teng K. Groups Malaysia, July 28, 2014
Poor service

Location,car park provide,
4.7
Poor service and didn't provide free carpark for the residents.The room condition is not good.
Wei J. Groups Singapore, July 28, 2014
good location

location, price, service
6.7
Quite a good location, walking distance to jalan alor and shopping areas.. however the room is abit old.. the room door cannot be closed automatically.. the television, lights and air-con switched on and off by itself in the middle of the night as the card key cannot be properly detected.. other than these, pleasant stay.
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