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Swiss-Garden Hotel Kuala Lumpur

117 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia (Show on map)

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Area: Bukit Bintang Number of Rooms: 310
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
4706 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
7.2
All reviews (4706)
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Rozhette M. Families with older children Philippines, August 4, 2013
it was okay for a short stay

room is okay. food is fair. can checkout late.
7.3
it was ok for a short stay. however it would be better if they offer airport pickup next time. and more timing available for their shuttles. plus it would be even more better if they call the guest to remind of their booking with their shuttle service. coz what's the sense of reserving it if you'll be left behind?
Muhammed A. Business travelers Malaysia, August 4, 2013
Great stay

Comfortable room, good size balcony, clean room
8.7
The service was quick. No hassle when check in or check out. Great room. Price is reasonable as well.
Jian F. Couples Malaysia, August 4, 2013
Great Stay

Clean room, good location and nice design
9
Phoay L. Groups Malaysia, August 4, 2013
Centrally located

The location
6
Pros - Centrally located at Bukit Bintang. Walking distance to shopping malls, food and beverage outlets and easy access to public transportations. Cons - Very bad traffic condition.
Laree H. Families with young children United States of America, August 3, 2013
Worn down "4" star hotel

comfy bed, internet, pool
5.7
I would rank this a 3 star hotel. Overall cleanliness was lacking and I think it could benefit from some renovation. The carpet was worn and although we were supposed to be in a non-smoking room, the smoke smell lingered. The breakfast buffet was fine--good variety of food from eggs and omelettes, to cereals, croissants, hummus, pita bread, veggies and salad, fruit, and various cooked dishes. The toilet was not cleaned when we arrived in our room and that was quite off-putting, to say the least. The staff was friendly. If you are traveling with young children, you will need to get a taxi to go anywhere as the streets immediately around the hotel were not pedestrian-friendly and the metro was not accessible from the hotel. The free shuttle service to 2-3 sites was a plus.
Ahmad M. Business travelers Malaysia, August 2, 2013
ok not bad

easy to city
6
toilet is not good, my water sink always stuck, water pressure for the toilet is slow, everything else is perfect, just the toilet.
Dickson Y. Business travelers Singapore, August 2, 2013
Only Place I will Stay

Space. Clean.
9.3
Great
Sharon L. Couples Malaysia, August 1, 2013
A good 4 stars hotel

helpful staff, good breakfast & centrally located
8
Nice room with good breakfast. Staffs were friendly and the hotel is centrally located. Near to shopping complexes. Suitable for family as the room is quite big. Will stay again.
Christina J. Business travelers Singapore, July 31, 2013
Great place

location, breakfast spread, hotel layout
8
good location with easy accessible to city with great spread
Helen D. Couples United Kingdom, July 30, 2013
Inexpensive, centrally located city hotel

Quick check in, reasonable breakfast - as expected!
6
Comfortable room with all facilities as expected. Bathroom rather dated and grubby looking, but generally reasonable hotel for a city break. Good value for money.

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