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Swiss-Garden Hotel Kuala Lumpur

117 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia (Show on map)

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Area: Bukit Bintang Number of Rooms: 310
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
4706 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
7.2
All reviews (4706)
Sort by:
Christina J. Business travelers Singapore, July 18, 2013
Centralize location

location, room and spread
8
centralize location easy access to business district and near to chinatown shopping area
Sau W. Solo travelers Brunei Darussalam, July 15, 2013
Clean and Comfortable

cleanliness, friendly staff, great breakfast
8
Upon our arrival, the check in was fast and no hassle at all. The elevators worked fine with key card access required. The rooms were clean although the bathtub we had was a bit rundown - the water that came out of the tap was brown for a few seconds. The beds were too soft in my personal opinion but after a long day it doesn't really matter as long as it's clean. The ironing board needs to have a proper cover because when I iron my clothes there were wire marks and it looked better before I ironed my clothes! However, overall a good hotel and service was speedy.
Teo S. Business travelers Singapore, July 14, 2013
An international hotel which provide good service

Centrally located , very close to the shopping district.
9
Walking distance away from the shopping areas. staff are polite n friendly. will recommend friends to come n stay
Lee J. Couples Malaysia, July 14, 2013
Enjoyable

Clean room, friendly staff, convenient hotel car park
7.7
It's quite enjoy and having fun with my love one in this hotel. Comfortable and clean room plus its nearby to KL most top shopping area.
Daniel A. Solo travelers Indonesia, July 13, 2013
well done

well done
10
well done
Ali A. Families with young children Oman, July 12, 2013
It was a vry good stay worth the money

staff, spaceous rooms, proximity to shopping areas
7.3
I would rank the stay as very good. Improvement is needed in: repalce beds they were old and I could feel the springs in my back, and food needs to be of international varity.
Ali A. Families with young children Oman, July 12, 2013
Nice stay I was happy

Proximity to shopping areas, affordable price, good staff
8
I was overall happy with my stay, but the hotel could improve its breakfast selection, and matrices they are old.
Srihartini D. Families with young children Indonesia, July 10, 2013
nice and clean hotel

location and surrounding
8
Good, nice, and friendly surrounding. Like this hotel because of its location. Perfect for tourist
Eric F. Solo travelers Australia, July 9, 2013
Central and clean

Shopping food clean
10
Friendly staff, close to food and shopping. Clean rooms good bathroom
Debbie M. Families with older children Australia, July 8, 2013
Mostly pleasant

Breakfast, 2 bedroom family room, shuttle service
8.3
Really good overall. Nice clean, large family room, staff friendly, breakfast good. Had a few minor issue like our room only had 2 towel for the 4 of us, we arrived late at about 11pm and had trouble trying to get 2 more towels that night. They wanted us to wait until 8 in the morning but after 3 attempts we got them. Also got cut off the included internet and had to go through the service provider to get back on and our friends travelling with us got put in a different tower to us even though i requested we be close together when we booked. All minor complaints really but would have been better if we didn't have them. Would recommend overall.

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