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Swiss Garden Hotel Kuala Lumpur

117 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia

Recent customer reviews

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Very good

7.5

based on 5030 reviews

3951 reviews in English

Value for Money
7.3
Location
8.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
7.2
All reviews (5030)
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Lily A. Couples Indonesia, May 22, 2016
Good location near bukit bintang
5.3
Nice hotel
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David L. Business travelers Singapore, May 18, 2016
Not perfect, so cant deserve a score of 10
5
Everything is fine (location, value, staff friendliness and BF) except for the morning call doesn't work and my room 513 mattress was horrible. I called the receptionist to check, they told me was error and did not dial out, so that morning I was late for my meeting. I can feel the spring coil of the mattress everywhere, the entire mattress were badly worn.
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Victoria V. Solo travelers South Africa, May 15, 2016
Swiss gardens
3.7
Half the channels on the tv weren't working and when I asked for assistance it wasn't resolved. Some of the lights in the room weren't working either.
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Mohd K. Business travelers Malaysia, May 10, 2016
Good
5.3
It a nice hotel to stay
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Teik Y. Families with young children Malaysia, May 8, 2016
Good location, insufficient front desk staff, poor
4.3
The hotel is in satisfactory category. Facilities are OK but a little bit old - acceptable. Cleanliness is good. Breakfast selection could be consider as limited and it taste average. Front desk is busy and always short of staff. Only 1 staff at most time. Disappointment on additional charge for car park and no lift facility from basement car park to lobby.
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Siva S. Families with older children Malaysia, May 6, 2016
Impress by staff not deh hotel
5
Atmosphere nice but room should upgrade could be nice ....... staff are friendly a specially like mention Indian f/o may be is name peasanth who welcome us nice manner...
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Shao K. Families with young children Malaysia, May 2, 2016
ROOM LOOK VERY OLD. BREAKFAST ARE LACK OF CHOOSE.
4
ROOM LOOK VERY OLD. BREAKFAST ARE LACK OF CHOOSE.
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Kai J. Families with young children Singapore, May 1, 2016
Location ok. Room cleaniness still ok. Breakfast a
4.7
Around 15 Minutes walk to Chinatown and Berjaya Times square. Room carpet a bit old and the bathroom look old, it's time to do some renovation. Request room make up after leave my room at 11am, came back at 4pm room haven't make up. Nevermind, forget about the making up, want to take 2x new Towel, also no towel. 2nd day breakfast fall on 1May. The restaurant breakfast cant meet the demand of the morning crowd, and the breakfast is like preparing in a hurry, totally no standard.
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Yar C. Families with older children Malaysia, May 1, 2016
Walking distance to Shopping area & Stadium Merdek
4
around 5 - 10 minutes walk to Bukit Bintang shopping areas
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Phuoc T. Couples Vietnam, April 28, 2016
Good location to jalan alor and pudu center
5.3
Good location to jalan alor and pudu center
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