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Swiss Garden Hotel Kuala Lumpur

117 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia (Show on map)

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Area: Bukit Bintang Number of Rooms: 310

Recent customer reviews

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Very good

7.4

based on
600 reviews

3878 reviews in English

Value for Money
7.2
Location
8.0
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.4
Food/Dining
7.1
Solo travelers (600)
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Abdulkarim T. Solo travelers Saudi Arabia, February 6, 2016
It's good location hotel

Location ,staff and value for money
8
It was good
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Sandra E. Solo travelers United States of America, January 18, 2016
enjoyable stay

comfort, staff, beer is cold
9.7
excellent! a little disappointed in their menu offerings, but staff is always excellent, room most comfortable.
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Nur L. Solo travelers Malaysia, December 20, 2015
Room need refurbish and quit noise

location
6
The location of the hotel is in the centre. 10-30 minutes to pavilion depends on the traffic. However, the room is quite old and need to refurbish. I hate that there is lack of lights in the room and noisy during the night.
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Soo C. Solo travelers Singapore, December 19, 2015
A Basic Hotel

Well-equipped, clean and quiet
7.3
It was a little inconvenient as it took me a while to walk to nearby malls like Pavilion and Berjaya Times Square. The good thing was it was near the Jalan Alor Food Street. However, the eateries there only function at night. Hence, there was no option to eat except to dine in the hotel in the day time. The cab fare to Berjaya Times Square was RM$15 which I thought was reasonable.
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Ikmal H. Solo travelers Malaysia, December 6, 2015
Great

Good locations
8
Staff was good
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Tay Y. Solo travelers Singapore, November 20, 2015
A must stay hotel

Convenience, Central and Caring
8.3
It was a good stay. Everything and everywhere is within reach in Bukit Bintang.
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Sze B. Solo travelers Malaysia, November 18, 2015
short trip

nice location, budget, friendly staff
6.7
nice location, budget, friendly staff
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Gyralyn A. Solo travelers Philippines, November 5, 2015
Reception staff should speak better English accent

Doormen are helpful
8.3
Staff here are not very friendly although courteous but lack the warm smiles & greetings that other hotels like JW Marriot & Royale Bunting (I checked in both hotels too very recently). The cafe beside their reception gave me a "mushroom soup" that they say was not in the menu but would prepare for me. The price of that soup was 35rm! Outrageous! They had egg Benedict for breakfast in their menu which was at 21rm; quite good, but I couldn't understand why I had to pay 35rm for a bowl of soup! I am a hotel hopper when I travel, usually I try 2 to 3 hotels different hotels for a 1-week stay & I compare notes. Well, I will still choose to stay at this hotel for the price. Tell management to clean their bedroom windows! They're quite dirty really!
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Joanne L. Solo travelers Australia, September 21, 2015
Not four star but still good

Location staff
8.3
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Hassan A. Solo travelers Saudi Arabia, September 9, 2015
Bad smell and no friendly staff

None
3.3
I will not stay there again because they are not friendly and there is bad smell in the room
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